Chicago Flooded Carpet Drying

I paid extra to have additional square footage cleaned, but it was reasonable. The crew was prompt--did a good job of elevating any wood furniture that would be touching wet carpet. Paid extra for deodorizer--definitely worth it!!

Did a great job cleaning our carpet, even moving furniture out of the way to clean, then returning it with protective foam or plastic pads so as not to wick up any moisture from the wet carpet. I would recommend them to anyone!

He was very attentive to detail. He went above and beyond in moving things, making sure to get all the spots cleaned. He emphasized caution on the wet carpet, which I really appreciated.

QUICK DRY CARPET CLEANING WAS VERY PROFESSIONAL. THEY SHOWED UP ON TIME AND WORKED HARD. THEY WERE FRIENDLY, POLITE, AND VERY HELPFUL. THEY DID NOT LEAVE THE CARPET WET.

The guy was too chatty and just kept hanging around, talking about nothing. The other thing is is that he kept his shoes on and didn't put anything over them. He was walking in the wet carpet with his shoes, which weren't totally clean, which I found I had to ask him to take them off.

Long story short--my tenant discovered that a section of carpet in a closet was damp and it was subsequently determined that this was due to a leak of sewage water from an adjacent drainage pipe. I obtained an estimate from a company recommended by the management company that came out to nearly $750 for extensive work that would take place over multiple days. They also required my credit card in order to schedule the work. Thinking that this seemed excessive, especially since this company never came out to inspect the area first, I checked Angie's List and found Galaxy. I was able to immediately reach one of the two owners, who was extremely professional and took time to explain the various scenarios and potential options. He put me in touch with his partner, Deivis, who was equally professional and willing to come out that evening to inspect the area after normal business hours. Deivis contacted me after spending some time assessing the damage and informed me that there was mold in the padding and that it would be a waste of money for him to extract the water and sanitize the area. He explained that the only viable option would be to replace the carpet and padding. It is very rare to find a company honest enough to tell you when their services are not needed. I would trust Galaxy for any and all work related to carpet cleaning and they should be your first call too.

They did a very nice job. He was very thorough. He was right on time and came to let me know. It was a very nice experience.

I called to request carpet cleaning for two bedrooms and an area rug in my condo. Ross was able to schedule me for an appointment on the next day. He showed up at the time we had agreed upon and got to work right away. He is very professional, and focused on delivering a quality service. The method he used is apparently a "dry" carpet cleaning method so we did not have to go through extra lengths to ventilate or soak up any excess moisture. In fact, the carpets had dried completely within a matter of hours. He returned the following business day to apply scotch guard to the carpets at my request. He finished in almost exactly the amount of time he had promised and charged us exactly what he had quoted. Overall, I was pleased with his service and would hire him again.

I had to call them to come back as they had left a big stain by moving couch and cleaning under it, but then did not put any guards under the couch. That meant the wood of the couch foundation was left directly on the wet carpet which left a large stain. I had to call them back 3 times before the stain was completely removed and guards were put underneath couch wile every thing dried.

THIS WAS, BEYOND A DOUBT, THE BEST CARPET CLEANING I HAVE EVER HAD. NOT ONLY WAS THE CARPET CLEAN AND FUZZ-FREE, IT WAS ALMOST COMPLETELY DRY WITHIN 2 HOURS. I HAVE TRIED OTHER WELL-KNOWN CARPET CLEANERS AND MY CARPETS WERE SOAKED FOR 2 TO 3 DAYS; THEN I TRIED ONE OF THE CHEMICAL DRY CARPET CLEANING COMPANIES AND THEY LEFT ROLLED UP DUST BUNNIES ALL ALONG THE EDGES, ALTHOUGH THE CARPET DID DRY WITHIN A DAY OR SO. THE SYSTEM EVERCLEAN USES IS THE BEST, AND BILL IS VERY PROFESSIONAL AND VERY PROMPT. IT IS HIS COMPANY AND HE REALLY AIMS TO PLEASE CUSTOMERS SO THEY WILL CALL BACK THE NEXT TIME THEY NEED CARPET CLEANING DONE. GREAT EXPERIENCE!!