Bob was quick to respond to my phone call and come out to inspect the existing patio. He was very thorough in explaining the nature of the work (even leaving us with several samples of our wood options) and sent us an estimate on the same day of the inspection. After taking estimates from other providers, we went with Premier because of the price and the level of detail offered in the initial inspection. Once we had made this decision, we had a contract signed, and the work was completed within 5 days. The job itself took 2 days - one for demo and one for construction. The crew was courteous and professional, and took care to clean up all debris left over from the job. The new deck looks great, and I'm glad to be rid of the wheelchair ramp, which was starting to fall apart. Many thanks to the company for their speed and professionalism.