I initially found the name for Seal-a-Deck on Angie's list, and was impressed with the reviews. I sent an email to the company, which prompted a phone call from Michael within a day. We talked about what I was hoping to accomplish: make the worn and grey deck that we had look more like it did when it was installed. I had filled out an on-line estimate form, and he gave me an idea of what the total charge would be. But, he also asked me to send him photos of the deck, so that he could refine the estimate. I did so, and he was able to lower the original estimate for the work. The work would involve several steps: a power wash, followed by an examination of the deck and repairing any nail problems, then a staining and - if needed - a second coat. Michael was very clear with me as we talked about what he and his crew would do. He called me the day before an opening arose, and told me that the first step (power wash) would take place the next day, which it did. The person from the company showed up on time, was professional, and did a great job. The power wash alone made the deck look great. I was told that the remainder of the job would be done within a week, which proved to be true. A few days later, a two-man crew came (Michael had called the day before to tell me they were coming) and did the deck review and the first coat. It was a warm day and they told me that it would only take a few hours for the first coat to be dry enough to put on the second. They left, and returned a few hours later for the second coat. They did that efficiently as well, and when they were done, they cleaned up after themselves. All the people I met or spoke to on this project were great and very professional. We're anticipating having Seal-a-Deck come out each year from now on to help us keep our deck looking as fantastic as it does now.