A tenant of mine felt she was being bitten at night time. I called a few different bed bug service providers and by far Ultra Safe Pest Management was the only one I felt comfortable with. The others said things that almost seemed like they wanted to scare us into thinking the problem was going to be very bad even though they had not even been to the apartment to inspect the situation by telling stories and saying that numerous treatments would be needed. They also charged per treatment. Vic from Ultra Safe was very professional and explained that he would have to inspect the area before determining the extend of the situation. He also had one fee that would allow for as many treatments as necessary to have the bugs exterminated from the apartment. He also guaranteed his work for 6 months. He explained how the process would work if it were to be treated. We had the apartment treated and as Vic explained earlier within a few days the dead bugs appeared. There was not a problem after that first treatment. My tenant chose not to discard her mattress and wanted her items treated again even though there were no more signs of bugs. Vic came out to treat the apartment again and no bugs appeared afterwards. After seeing that result I was very impressed that he took care of the problem in one visit and yet came back again to soothe my tenants worry. I was charged $600 because I had a coupon. The normal charge is higher and I would still definitely only hire Ultra Safe again even if I did not have a coupon as having the process of exterminating bugs by an experienced, knowledgeable company with superior results I believe is why the problem was resolved so quickly and professionally. (I did not find less expensive prices when calling around nor did I find someone who guaranteed their work so I was less confident about how many times other exterminators would require additional treatments.) I cannot say enough about how nice, professional, and courteous Vic and his employees were. Vic and Mark called to go over what was done after the treatment and took the time to explain everything in detail. Also, Vic always answered his phone or called right back during the entire process from the beginning prior to treatment when we were finding out information, during the process when I and my tenant had numerous questions and right to the very end. That is not something you find very often and it was so nice to have especially for a problem like bug extermination that requires immediate action, detailed prep work of the area, and careful follow up. I highly recommend Ultra Safe Pest Management!