Boston Cracked Heat Exchanger Repair

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Reviews in Boston to Repair Cracked Heat Exchangers

Papalia Home Services
5.0
I'm not sure how to compare the quality of the work versus others, but the scheduling was polite and efficient.
- Todd P....
Northeast Heating & Cooling, INC.
4.0
We worked with them through my home owner’s contract. They worked well with American Home Shield in getting the unit fixed. It was during the dead of winter and they did arrive promptly. They were very professional and did a good job. They were polite and we were happy with the work. The igniter had gone bad a couple days after the repair and they had to come back. The technician did come back to complete the repair, but was grumpy about it.
- Casey R....
Zimmer Heating & Cooling
5.0
They are thoroughly professional and up to the minute in what they offer. I would hands down recommend this company. This company should be A++ is every category! Also, If you ever need an air conditioner, I would recommend getting a heat exchanger!
- Marilyn D....
Sila Heating, Cooling, Plumbing and Electrical
5.0
Great! Cracks were found on the heat exchanger and a new furnace was installed with 24 hours. Incredible service.
- Erick V....
Sila Heating, Cooling, Plumbing and Electrical
3.0
During the inspection, I was told my 5 year old furnace had a cracked heat exchanger and was red tagged and shut down. I had three other companies come in and say it wasn't cracked at all. Got another Sila tech back out and he confirmed a cracked heat exchanger. Insurance company came out and said no cracked heat exchanger. So, I don't know what to think. They were very professional but Im not sure they diagnosed the problem correctly
- Kamal A....
Sila Heating, Cooling, Plumbing and Electrical
1.0
Poorly They found cracked heat exchangers and, per code, shut the system down. I asked for a quote to fix the problem, they said that would not replace the heat exchangers and recommended that I replace the entire furnace, which was less than 10 years old, leaving me in the lurch. I finally found Lohrman HVAC, who did the work under warranty.
- Ray O....
Ecco HVAC
5.0
You could not ask for a better HVAC company to deal with. They were very responsive and came out quickly to assess the problem with my AC during a heat wave. They had the replacement up and running within a day. The price was VERY reasonable considering the amount of work and new equipment required. I am able to rest assured that my tenants' comfort will be assured in all seasons. I am completely confident in the team at ECCO HVAC. Kudos to Deb Woodside for being available to answer questions and address my concerns.
- Michael G....
Preferred Air
5.0
Very good - they were quick - had the parts right on the truck and swapped it out. They advised us on some additional work that is needed (heat exchanger is corroding).
- Kenneth L....
FORD PLUMBING
5.0
This was a saga. These guys were fantastic in sticking with us through an ordeal, coming out numerous times, late at night during the holidays. The furnace is 15 years old and has been pretty much trouble free except for replacing the heat exchanger 10 years ago. The company that installed it replaced it. It was under warrantee . But when we lost heat one night, I called these guys and they came right over replaced a part and we were good for day. It failed again. They came back. After some more trials it was determined that the heat exchange had failed yet again. I called the installer and they were horrible.....get a new furnace they said. I called the manufacturer (Goodman) and got a new heat exchange and gave them an earful about the installer. The guys installed the new heat exchange and we were fine after that. I can't say enough good things about these guys. The were here when we needed them, and they explained everything to me so well....I got a tutorial on HVAC. They are my forever furnace men!!!
- Kearney K....
ARS / Rescue Rooter Boston
5.0
After signing up for the Angie's List Big Deal gas furnace tune-up/inspection offered by ARS,they arrived promptly and professionally. They did a thorough inspection and fully explained everything they were looking at in simple terms that a new/non-handy homeowner (myself) could understand. During the course of the inspection, they noticed a cracked heat exchanger. The technician allowed me to see where it was cracked and explained that it was a safety issue because carbon monoxide could potentially be leaked into the home when using the furnace. The technician went through my two options (buy a new furnace system or replace the heat exchanger on the existing system) and discussed the pros and cons of each option taking into account the age of the existing system. I particularly appreciated that they did not try to pressure me into the more expensive option. We decided to replace the heat exchanger. The tech was able to provide an on-the-spot quote and then ordered the necessary parts. Another technician, who was equally pleasant/professional came later that week (on a Saturday!!!) to install. Heat has been working great since and I will definitely use ARS in the future. Total cost: $99 for initial inspection; $1450 for heat exchanger less 5% Angie's List coupon so it was approximately $1375.
- Adam K....
Winter's Plumbing
2.0
Dishonest and unprofessional company. Winters sent a tech to trouble shoot why my Weil McLain Water heater had water running out of the bottom . The tech identified that the heat exchanger had a hole in the exhaust, that he had seen the issue before, and that its due to the heat exchanger running low on water. He then gave me a quote for $3000 to replace the heat exchanger (which he called Weil McLain and got a warranty claim approved), and another $500 to replace the components he said had caused the "Low water level" in the boiler. Taken back by the price, i started looking online and found several others have had this problem and that it is in fact a design defect that Weil has since corrected with a new design. NOTHING TO DO WITH $500 worth of other parts he wanted to sell. Then after several other quotes found that the replacement heat exchanger averaged $500-$750 in labor to replace, which I was happy to award to a DIFFERENT provider other than WINTERS COMPANY out of Cambridge. Avoid them if you want to avoid being ripped off.
- Troy M....
Sila Heating, Cooling, Plumbing and Electrical
5.0
After I had a negative experience with Sila in November (see my review 11/1/11) where one of their technicians diagnosed a cracked heat exchanger, Jake McLoughlin--the manager at Sila--took the initiative and volunteered to have the heat exchanger replaced. [My 7 year old furnace was still in working condition and providing heat but the potential danger with a cracked heat exchanger is that it may begin to leak carbon monoxide into the heated air entering a home's living area. And once cracked, it can only get worse with the potential for a carbon monoxide leak growing more likely with time.] It took a few months to get the correct replacement part from the manufacturer but throughout the process Jake was EXCEPTIONAL in working diligently to find the right part, communicating status updates, answering questions, and problem-solving. The customer service I received from Sila was phenomenal. With the correct parts in hand, Jerrod and Bobby (Technicians) came and took apart my entire furnace, replaced the heat exchanger, and put the whole thing back together in about 6 hours total. They are totally professional and competent but also respectful, polite, friendly and just great guys. They answered any question I had, worked hard in a tight, cramped space and didn't leave until they tested out everything and cleaned up perfectly. I have a 14 month old in the house and although we have carbon monoxide alarms everywhere, it's still priceless to have peace of mind knowing that our furnace is working like new with no potential for dangerous leaks. And the furnace seems to be working better and more efficiently too (blowing warmer air, heating rooms more quickly) after they rebuilt it. After an initial mis-step, Jake and Sila Air have gone above and beyond to make things right. I can not speak highly enough of a company that willingly does so much to show that it is one of the "good guys." I have already referred several people who have heating system questions/problems to them and they will absolutely be my first call in the future for any HVAC need. They have proven themselves to be trustworthy, honest, competent, friendly and customer oriented---I don't think there is anything more you can ask for in a service provider.
- Shawn T....
Sila Heating, Cooling, Plumbing and Electrical
4.0
They inspected our furnace and concluded it was "condemned" and needed to be shut down. So we purchased a replacement through the mass save program. Upon removal the furnace heat exchange was not cracked on the outside. (Might have been on the inside?) So that was somewhat frustrating. But other than that they were good. Eric
- Bethany R....
Sila Heating, Cooling, Plumbing and Electrical
3.0
I looked on the furnace manufacturer's website and called one of the recommended service people for a second opinion. He came out and looked at it and ran some tests and said the heat exchanger was not cracked, and the fuel ignition and flame safety were fine and did not need to be replaced.
- Kimberly S....
Cooling Unlimited Inc
5.0
We got several estimates and chose them based on their experience, knowledge of our system needs, pricing and Angie's list recommendation. They came when they said they would, were professional, cleaned up after themselves and worked in a timely manner. Entire installation of the 2 zone system, including electrical hookup took 2 days. We purchased a 15 SEER system for which $12,000 was very reasonable. There are energy rebates available and Cooling Unlimited will be applying for those for us.
- Nancy T....

Repair Cracked Heat Exchanger in Boston

Angi : Local Reviews : HVAC Contractors : MA : Boston : Boston HVAC Contractors : Boston Cracked Heat Exchanger Repair
4.0

(1)

Lowell, MA

Business Description: With over 14 years of experience, InLine Mechanical provides excellent heating and air conditioning services to the greater Boston, MA area. No matter the size of the job, we give personal service to make sure the job is done quickly and correctly for all of our residential and commercial clients. We are an owner operated business that bases our business on quality customer service. We will go above and beyond your expectations to ensure you are completely satisfied with all of our work. We are a service company that is available 24 hours a day, 7 days a week to help you when you need it most. We offer repair and installation services and are licensed and insured for your safety. Learn More About InLine Mechanical: Heating – Preventative maintenance contracts, repairs, replacements, installations, video inspections of heat exchangers Air Conditioning – Service contracts, full installations, repair and replacements, summer start ups, computer room air conditioning We provide full sheet metal system installation and installation of HVAC controls for both residential and commercial clients.
4.5

(881)

Boxborough, MA

angi certified
Recent Review: I'm not sure how to compare the quality of the work versus others, but the scheduling was polite and efficient.
4.9

(192)

Hudson, MA

Recent Review: A few weeks ago our gas furnace stopped working. The technician came and found out that the vent was blocked on the outside of our house and repaired it. The technician also found that the heat exchanger had a crack and recommended buying a new furnace or replacing the heat exchanger. A couple of days later the owner of the company came and gave us some suggestions for new furnaces. He also found out that the heat exchanger was under warranty (for parts only, not labor). We opted to just replace the old cracked exchanger. The manufacturer took a few weeks to make a replacement. A new technician came and replaced the heat exchanger.
4.9

(48)

Haverhill, MA

Recent Review: We worked with them through my home owner’s contract. They worked well with American Home Shield in getting the unit fixed. It was during the dead of winter and they did arrive promptly. They were very professional and did a good job. They were polite and we were happy with the work. The igniter had gone bad a couple days after the repair and they had to come back. The technician did come back to complete the repair, but was grumpy about it.
4.7

(153)

Cincinnati, OH

Recent Review: They are thoroughly professional and up to the minute in what they offer. I would hands down recommend this company. This company should be A++ is every category! Also, If you ever need an air conditioner, I would recommend getting a heat exchanger!
4.7

(5137)

Stoneham, MA

angi certified
Award 2021Super Service Award
offers coupon
Recent Review: Great! Cracks were found on the heat exchanger and a new furnace was installed with 24 hours. Incredible service.
4.8

(42)

Norwood, MA

Business Description: Plumbing
5.0

(20)

Dracut, MA

Recent Review: Punctual, professional, and still going strong.
4.6

(132)

Natick, MA

angi certified
Recent Review: They came when promised and did a quality job.
4.8

(31)

South Easton, MA

Recent Review: You could not ask for a better HVAC company to deal with. They were very responsive and came out quickly to assess the problem with my AC during a heat wave. They had the replacement up and running within a day. The price was VERY reasonable considering the amount of work and new equipment required. I am able to rest assured that my tenants' comfort will be assured in all seasons. I am completely confident in the team at ECCO HVAC. Kudos to Deb Woodside for being available to answer questions and address my concerns.
4.9

(31)

Topsfield, MA

Recent Review: Very good - they were quick - had the parts right on the truck and swapped it out. They advised us on some additional work that is needed (heat exchanger is corroding).
4.7

(9)

Boston, MA

Recent Review: This was a saga. These guys were fantastic in sticking with us through an ordeal, coming out numerous times, late at night during the holidays. The furnace is 15 years old and has been pretty much trouble free except for replacing the heat exchanger 10 years ago. The company that installed it replaced it. It was under warrantee . But when we lost heat one night, I called these guys and they came right over replaced a part and we were good for day. It failed again. They came back. After some more trials it was determined that the heat exchange had failed yet again. I called the installer and they were horrible.....get a new furnace they said. I called the manufacturer (Goodman) and got a new heat exchange and gave them an earful about the installer. The guys installed the new heat exchange and we were fine after that. I can't say enough good things about these guys. The were here when we needed them, and they explained everything to me so well....I got a tutorial on HVAC. They are my forever furnace men!!!
4.6

(1414)

West Bridgewater, MA

Recent Review: After signing up for the Angie's List Big Deal gas furnace tune-up/inspection offered by ARS,they arrived promptly and professionally. They did a thorough inspection and fully explained everything they were looking at in simple terms that a new/non-handy homeowner (myself) could understand. During the course of the inspection, they noticed a cracked heat exchanger. The technician allowed me to see where it was cracked and explained that it was a safety issue because carbon monoxide could potentially be leaked into the home when using the furnace. The technician went through my two options (buy a new furnace system or replace the heat exchanger on the existing system) and discussed the pros and cons of each option taking into account the age of the existing system. I particularly appreciated that they did not try to pressure me into the more expensive option. We decided to replace the heat exchanger. The tech was able to provide an on-the-spot quote and then ordered the necessary parts. Another technician, who was equally pleasant/professional came later that week (on a Saturday!!!) to install. Heat has been working great since and I will definitely use ARS in the future. Total cost: $99 for initial inspection; $1450 for heat exchanger less 5% Angie's List coupon so it was approximately $1375.
4.5

(369)

Reading, MA

angi certified
offers coupon
Recent Review: We got several estimates and chose them based on their experience, knowledge of our system needs, pricing and Angie's list recommendation. They came when they said they would, were professional, cleaned up after themselves and worked in a timely manner. Entire installation of the 2 zone system, including electrical hookup took 2 days. We purchased a 15 SEER system for which $12,000 was very reasonable. There are energy rebates available and Cooling Unlimited will be applying for those for us.
3.9

(263)

Watertown, MA

Recent Review: They came out quickly to diagnose what I thought was a leaking boiler heat exchanger. They determined the problem(s) and did an estimate. Upon approval, they had a crew come right out and do the work. They were efficient, competent, and very clean.
5.0

(50)

Ashland, MA

Recent Review: He was recommended by the seller, responded quickly to our request, arranged pickup, and installed the new unit quickly and professionally. Checked me out on the technology, and operation.
4.9

(29)

Acton, MA

Recent Review: Bursaw was extremely responsive; same-day service on a non-emergency call. The technician, Dana, was professional, courteous, knowledgeable, and efficient. I will use them again.
3.9

(15)

West Bridgewater, MA

Recent Review: Overall, I was very happy with the job from start to finish. It was a little disappointing when I read on-line to expect to pay at least $400 for the part, and then when it was found the part was completely covered by warranty, that the price was only reduced by $115. I also read it should take only 3 to 4 hours to complete, so the price seemed a little steep. However, I'm sure the part didn't magically appear in his hands. So, he either must've already had the part on hand (a big plus, in my book, worthy of a few extra bucks) or had to spend extra time to obtain it, so it only seems reasonable to expect extra time for that as well as performing the replacement itself. I was unable to get a comparison estimate as it appeared no one else was interested in doing the job once they found out the part was covered. Another plus. He was there, in communication with me, ready & willing to do the job so I went for it. He answered the phone right away when I first called & communication from there was good. He went out right away & came fast with an estimate. I got delayed a bit & he let me know when he would be available to do the work. He never bugged me in the meantime, and when I did call to schedule the work, he was able to fit me in within a quick time frame. He handled all of the warranty without any further input from me. He showed up when he said he would & got us back up & running very quickly. I will call them again when the need arises. They seem very dependable.
4.5

(70)

North Reading, MA

Recent Review: Their service was really professional. The salesmen came exactly when they said they would and were straight-forward. They did everything they needed to do and above. The pricing was reasonable and the quality of service was really good. There was a written estimate and a full explanation. When I received a call from my office and responded, the individual there, who was a lady, was very informative. I even thought she was the installer. She impressed me.

Rate Angi’s Repair Cracked Heat Exchanger in Boston

Featured Rating:
4.6

Repair Cracked Heat Exchanger in Boston are rated 4.6 out of 5 based on 8,893 reviews of the 20 featured Boston pros

The Angi rating for Repair Cracked Heat Exchanger in Boston is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Repair Cracked Heat Exchanger needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

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What do customers in Boston say about Repair Cracked Heat Exchanger?

A few weeks ago our gas furnace stopped working. The technician came and found out that the vent was blocked on the outside of our house and repaired it. The technician also found that the heat exchanger had a crack and recommended buying a new furnace or replacing the heat exchanger. A couple of days later the owner of the company came and gave us some suggestions for new furnaces. He also found out that the heat exchanger was under warranty (for parts only, not labor). We opted to just replace the old cracked exchanger. The manufacturer took a few weeks to make a replacement. A new technician came and replaced the heat exchanger.