The short: DR Roof did a great job on our roof and delivered everything they promised. If you need a new roof, based on my experience, I can highly recommend them. The long: After over 100 years, our slate roof needed to be replaced. We called 4 different roof companies and decided to go DR Roof based on several factors. • They impressed me from the start when they came out. I called them because they have a product called Enviro-Slate, and after looking at our roof Alex gave me an estimate of $45,000 but instead of trying to sell me the more expensive product he asked if I'd like him to estimate an asphalt shingle roof. He explained that today all asphalt shingles have to be recycled when they are removed and so they are not as environmentally hazardous as they once were. Also that the life of asphalt shingles is pretty comparable nowadays to Enviro-slate. • Their whole approach to the roof project was very user friendly, they have an impressive brochure which explains the whole roofing procedure in detail so an ordinary person can understand, many videos online where you can see them doing the work, THEY TAKE CREDIT CARDS--a huge plus for us as we didn't have the cash on hand to pay up front--all the other roofers we called were strictly cash, who has that kind of money lying around? They also offer other kinds of financing. (To be clear they add the 2.75% fee that the credit card company charges them but for us it's worth it, and a better rate than any bank loan we could get.) • I liked what I found online about Owen Corning shingles, it seems like a good product. I highly recommend doing your homework about ventilation, shingles etc. It was very helpful for us. • Their price was below what the other roofers were asking. • They promised that they could be out within 10 days of our accepting their bid (and they were). • Steve, the owner, came out and explained the whole process to us, and we're glad he warned us about how dusty the removal of a slate roof can be. We emptied our attic and boy are we glad we did! As a side bonus, it spurred us to get rid of a bunch of stuff we had accumulated. • After doing a bunch of on line research we opted to add plywood to our roofing boards they're cost for this was half what another roofer estimated. If you have an old roof that uses roofing boards I would recommend this as the old boards can crack under the force of the nailers that most all roofers use today. It's an added layer of protection for your roof and your house and well worth it. Even with that added, their price was lower than the other estimates. • When they came they were on time. The on-site foreman, Manny, was courteous and all the work was done in two days. While doing the work they found that our chimney was badly in need of pointing, even missing a brick at the base. They offered to repair it for a very reasonable price and came and did the work the next day. • Everything was done as promised they took extra care to clean up our yard and the dumpster was removed in a timely manner. Were they perfect? No, I had to do some cleaning of the gutters, the attic, and replace gutter covers (which I had planned to do anyway). However, they do more than many of their competitors and we were very satisfied with the end result. I especially love all the pictures and video (even though it took longer then originally forecast--3 months instead of 6 to eight weeks). I figure that the video is something they do as they have time so if they’re busy doing roofs they don’t get to them as quickly, maybe they should consider hiring someone to do this part of the office work. Thank you DR Roof!!