The new shed was good quality. I love it, and the value was decent. John, the owner, is a very professional person, and he knows how to make sheds. The only issue that I had was I was told by their scheduling department that someone would call me, repeatedly, and it never happened. I probably had to be on the phone with the company 7 times before appropriate appointments were scheduled. Granted, they had to time the teardown before the new shed was built, but it should be easier to do than it was in my experience. One day, they were scheduled to come and build it, but there was no shed. They rescheduled and did it a week later, so it was okay. John seemed to be overall concerned about the quality of the job, and customer feedback. John personally showed up to tear down my old shed, with his employee, once the job had been postponed a few times. When the builders forgot to install my solar light, he showed up personally to install it. That shows dedication to customer service and satisfaction. Overall, the experience wasn't bad. The new shed is excellent, and I am happy I had it done.