We were very pleased to work with Rob Scagnetti at Clappers. He was knowledgeable, listened to what we wanted, and made excellent design suggestions that all resulted in a very beautiful gas fireplace that is enhancing our living space. In addition, he was knowledgeable about the process, including the different trades’ professionals that would be required. He wrote a clear proposal and did exactly what he said, so that it came in on budget and on time. He was always on time at appointments, either at his showroom or at our home. While we knew he was busy, we felt he gave us the undivided time we needed. We heard about Rob from a high recommendation of our neighbor and are happy to recommend him, as well.