Went very well. He was very responsive, came quickly, and was profession and fully prepared for the job. I found that the disposal had a slow leak the night before, called the next morning and described the issue. He fit me in within a few hours and arrived with a replacement disposal in case mine could not be repaired. He showed me how the old one corroded, why it couldn't be fixed and then replaced it. He also checked out another faucet that turned out not to need repair, but was kind enough to clear a partially the sink in the process. The new disposal works great. I would call him again if I have a plumbing issue.