I called Allen Plumbing in the morning because my kitchen faucet had a leak and I was giving a party in the evening. Laurie (who answered the phone and does the scheduling) was really kind. Although the schedule was already full for the day, she found a way to make room in a plumber's schedule to install a new faucet for me. She kept in touch with me to let me know what the status was of fitting me in, and when it would be, which allowed me to prepare for the party. Jack (the plumber) was really great, worked efficiently, and left the space under the sink cleaner than how he found it. These folks are so thoughtful and professional in every regard. I really highly recommend them!