Boston HVAC Repair

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Reviews in Boston for HVAC Repair

Blue Air HVAC
5.0
Great Job! Highly recommend to anyone. Came quick got my heat back on right away! Great price! Thanks Helio!
- Guest G....
Sila Heating, Cooling, Plumbing and Electrical
2.0
Repair was fine - product seems to work fine now. However had another contractor look at a separate issue and that contractor said I was ripped off
- Jeffrey S....
Sila Heating, Cooling, Plumbing and Electrical
1.0
Horrible experience. Technician came for routine tune up and installed my humidifier filter incorrectly, so water dripped all over my HVAC system. Caused a part to stop working, in the middle of January. A repairman came and charged me over $800 to repair the part, but reinstalled the system incorrectly and caused a gas leak in my home. I had to called Eversource to come red tag my unit and had no heat in my home with infants for days. Finally Sila came and repaired my system properly, but offered me no recompense for my trouble. Their own emergency technician acknowledged they had messed up.
- Deanna L....
Northshore HVACR Services, Inc
5.0
Lewis was excellent. He installed a humidification system for our house. He was very communicative, responsive and diligent. Tidy work and pleasant to deal with. Will look forward to future services with him and his company.
- Michio P....
McDonald Heating, A/C and Plumbing Inc.
1.0
McDonald’s sells a Service Agreement for $140.00 that is states it will provide priority service to purchasers of the agreement. McDonald’s lied about processing a warranty claim on an HVAC system to cover the fact that they were not going to provide priority service. McDonald’s when pressured about lying about the warranty claim stated that they would not be able to make the “priority repair” for at least 2 months, leaving the “priority customer” without a functioning HVAC system during a heat wave for the entire summer. I believe that McDonald’s is taking advantage of senior citizens by selling a product that they do not intend to fulfill.
- Pamela M....
ROYAL AIR SYSTEMS
5.0
9/21/20 : Last night, we lost all heating, cooling and ventilation in our Trane Heat Pump. I called Royal this morning to schedule a service call and spoke with Kate, who listened closely to my observations and suggested, "Try powering down the TAM7 and Condenser, wait 15 seconds, then power up. Bingo! Our heating and cooling came back to life! (Either the TAM7 or the Honeywell Smart Thermostat needed a reboot) Wow - Kudos to Kate for helping us solve the problem - that's "world class" customer service! Once again, Royal Air has exceeded our expectation and continues to prove they are "the best of Boston". 6/5/20 : Our Trane TAM7 AHU power supply burned out and Royal Air provided superb customer service! Megan was wonderful with "squeezing in" a initial service call, ordering the replacement part and scheduling the follow up visit. Nick was great at troubleshooting and resolving the problem. Their whole team continues to exceed my expectations. Congratulations Royal Air for outstanding customer service and value!
- Ellis G....
Evolved Mechanical LLC
5.0
Excellent. We hired Evolved (Cathal Talbot) on several occasions after buying a new home, and he was extremely professional. We would absolutely hire again and plan to do so.
- Karen S....
All-Temp Systems Mechanical, Inc
2.0
I called to get a quote on servicing our HVAC system. Said they were down a tech and didn't want to take on anymore customers, since they were barely able to help current customers. So if you're new to All-Temp Systems, don't bother calling. Pathetic customer service.
- Kyung-ja M....
Sila Heating, Cooling, Plumbing and Electrical
5.0
very pleased with my experience. they were able to meet me at my condo within 2 hours of placing the service call. very professional. technician was on time and thorough. he diagnosed the problem right away and fixed it promptly. would definitely recommend this company and will use them again.
- John F....
Sila Heating, Cooling, Plumbing and Electrical
5.0
I have 2 HVAC zones. One of the zones was not producing cool air so I booked this deal. The guy came and took a look and realized that a motor was broken. He was able to take parts and fix it. Worked great after.
- Jeremy K....
Maguire Company Inc
1.0
Called the day before the 4th of July. Told by person who answered that they would come on Monday after. They called on Monday to say that it would be 3 more days (after waiting three days in terrible heat) to show up. I would never had waited to be put off more. Poor response.
- Victoria F....
ARS / Rescue Rooter Boston
1.0
Referred to ARS Heating and Cooling of West Bridgewater, MA by Home Depot, Inc for a mal-functioning AC unit. They couldn't fix the problem and told me I needed a new system. I went ahead with the new system purchase. The installation dragged on thru winter, and I had no heat for a period of time. Once the new system was finally installed, it had the exact same problem. The issue was a fire dampener in the ducts (a very inexpensive problem to solve) They charged me $10k for a new system I never needed, plus the initial "repair" visit.
- Erik H....
Coastal Heating & Air Conditioning
1.0
I have used Coastal Air in the past to service my HVAC and a/c condenser, and have been happy with the work that they performed, as well as the pricing. I had referred them to others who were looking for a home heating/cooling specialist as well. This particular review is with regard to an experience that occured recently. As a trustee for a condominium building, I received an invoice from a unit owner who recently had some work done on his in-unit HVAC by Coastal Air, and was requesting that the homeowners association pay for it, as he thought that the homeowners association was responsible for the particular repair that occured, and the underlying issue that necessitated the service call. I informed the unit owner, that prior to reimbursement of this charge, I would need futher information from Coastal Air.I called Coastal Air and spoke with Sunny, a polite woman with whom I remember speaking the last time that I booked an appointment for servicing my own HVAC, and requested a copy of the invoice, which she sent to me within around an hour. The invoice, however, did not provide sufficient detail as to what repairs were made, and after calling Sunny back, she put together a brief email breaking out the repair cost. Unfortunately, based on this email, I was still unable to determine what the root of the problem was that required these repairs, as the wording on the invoice was contradictory to itself. I called Sunny back and asked three specific questions about the repair, which would have provided me with all of the information that I needed. Sunny was unable to answer two out of three of the questions, and I asked her to either have the technicion call me, or to speak with him and get the answers to the other two additional questions so that we can resolve this issue once and for all. I should note that through these series of calls, I was on the phone with Sunny for a combined time of approximately 3-4 minutes.A week later, I hadn't heard back from Sunny, and so I called her back asking if she had gotten the answers to the two questions. She informed me that she had not, that she would not have a technician call me, and that the owner of the company had advised her not to answer any additional questions pertaining to the repair as he felt that he had already spent more time than it was worth to him, and that he felt that we should be able to make do with the information that was provided. For the record, the two questions for which I needed answers for were crucial in determining whether or not the expense would be paid by the homeowners association or the unit owner.After I hung up the phone, I sent the following email to Sunny, and also copied the owner, who had directed Sunny not to provide me with any answers or to spend any more time on this matter. You can see in this email, I restated the very simply and basic questions that I needed answers to--I wasn't asking for anything elaborate or fancy: "As trustee for the three buildings that comprise the (name removed) Condominium Association, I have been attempting for the past two weeks to gather information pertaining to a service call that was made to one of the residents, (name removed). Their request for association reimbursement of a portion of a fee that they paid to Coastal Air required further verification before it could be granted, particularly with regard to work that was performed on a flue. As I had explained to Sunny, the only portion of the flue that was removed from the building was a 90 degree piece that attaches to the outside portion of the flue. Given the price, I requested information as to whether another area was unattached indoors as well, how long it actually took to fix only the outdoor piece, and if any other pieces had suffered damage that could be attributed to the construction, and was told that she didn't know. I asked to speak briefly with the technicion who had performed the repair, as additional items in an email she sent, such as widening of the flue, that were included in the cost, were not broken down or itemized, and are not reimbursable. Today, a week later, I hadn't heard from the technician, and when speaking with Sunny this afternoon to see when that would be possible, I was told that you advised her not to provide any additional information, that you had already 'spent more time that its worth to you,' and that YOU felt that I already had all of the information necessary. I am surprised at your flippant response, and that you would advise one of your staff members to speak with me, a client myself, in such a manner, and that you refused to provide pertinent billing and work information on behalf of one of your clients. I would also like to note, that a 3 minute conversation with the technician would have been sufficient to gather all of this information. Please note that I will no longer be utilizing Coastal Air, and each member of the condominium association will be advised of this experience. I will also be providing a review of my experiences with Coastal Air on Angies List. In addition, I will be notifying the unit owner that we are unable to reimburse him, as you have refused to provide me with the information necessary to do so, unlike EVERY other vendor from whom I have requested this type of simple and basic information in the past."Within five minutes of sending this email, I received a VM from Sunny stating that she had already spent 'a substantial amount of time trying to resolve the issue..and man hours' and that she had already provided me with all of the information that she had. I was surprised at this response, as my total call time with her to that point was around 5-6 minutes...not 'man hours,' as she put it. I had expected a call back after I sent that email, but I expected her to call me back with the answers to those two basic questions, which I restated in the email, instead of a long drawn out explanation as to why they were providing poor customer service.Flash forward to Tuesday afternoon, when I receive a voicemail from the owner of the company sarcastically stating that he had received my 'beautiful email,' had no idea what it was about, didn't know me, and that I didn't need to 'come at him like this.' After listening to the message, I received another call from the owner, which I answered. He proceeded to lecture me about how much time he and his staff had spent on this, how he doesn't know who I am, that we had called him 50 times about this, which was not true, and that I'm not even a client. I reminded him that I was in fact a client, explained the issue to him, and after he proceeded to lecture me further, I hung up the phone, only to get a call back 45 seconds later. During this call he was quick to throw out insults at me and the homeowner, and scolded me about my request for information (this is back to the 2 questions that I needed answers to), and that he wasn't going to spend any more time on such a small job (which was nearly $900.00). I eventually just said 'thank you' and hung up, after getting tired if listening to his tirade.What is so disappointing about this entire exchange was the fact that in the 7 minutes he spent lecturing me, he could have simply stated that he was sorry there was a miscommunication, and provided me with answers to the two yes/no questions that I asked. Based on the owner's unwillingness to provide two answers to two simple and basic questions, which I repeated over and over, I can only assume that the bill was inflated and he was trying to cover himself, or he places absolutely no value on providing an adequate, let alone superior, level of customer service. In either case, I will no longer utilize Coastal Air, and will advise others to do the same. I am still in awe at the amount of time that I have spent trying to get basic information, and their inability or unwillingness to provide it. I was not asking for anything out of the ordinary, and have had a dozen situations like this in the past with other companies, and have always been able to get the necessary information quickly and without issue.
- Jeremy G....
ARS of Boston
1.0
I hired ARS-Boston to fix my HVAC unit. They charged me a few hundred dollars for a repair, then they told me they could fix it and I needed a new system, soI took their word for it. AFter paying for a new system, as well as a crane and required police detail to install it the system had the exact same problem I had originally: no air flow. NO apologies, no accepting responsibility, just "Ha ha we got you for a new system and all you needed was a $5 replacement fire dampner in the duct. I would go as far to say this must be an act of fraud due to the simple nature of the problem and their inability to correctly diagnose it.
- Erik H....
Boston Standard Plumbing, Heating & Cooling
5.0
I am a first time customer of Boston Standard... I had one immediate issue to fix (no heat in one zone) and had also requested quotes for possible future service and new installations. Jeff was very prompt, polite and professional. He was very quick to determine the problem and fix it. He seemed very knowledgeable about my inquiries in heating, A/C and plumbing and was willing to discuss to alternate solutions as well. As for the value, I did not price the job out. I cannot compare their cost to others, but was satisfied with the bill.
- David W....

HVAC Repair in Boston

5.0

(2)

Boston, MA

angi certified
offers coupon
Business Description: Emergency call 24/7 - Plumbing, heating, and HVAC installation, repair, and maintenance. We service Residential and commercial areas from the ground up to remodels. We are fully insured and licensed in MA. We offer 24 hr service. Commercial and Residential Air Conditioning & Heating Services. Water heater installations Gas leaks Repair Service Radiator Valve and Installation Give us a call today and allow us to answer any questions or concerns that you may have.
5.0

(9)

Wakefield, MA

Business Description: Aspen Mechanical is your trusted Heating and Air Conditioning Service Contractor with over 30 years of experience serving greater Boston and the surrounding communities. Free Estimates and 24 hour emergency service!
5.0

(1)

Wilmington, MA

Business Description: Family owned and operated Plumbing, Heating and Cooling company servicing Eastern Massachusetts. Specializing in Water Heater replacement, Tankless heater installations, HVAC repair & service and Gas Fireplace repairs. Let our family help your family!
4.3

(4)

Boston, MA

Business Description: Once you try our affordable appliance repair services for your home or business, you may never need to call another appliance repair company again. Whether you need appliance repair, furnace repair, or air conditioning service, we can be your one-stop source for all your residential and commercial appliance repair needs in the Boston area.
4.9

(10)

Worcester, MA

angi certified
Recent Review: Great company to work with. Lost A/C and got us back up and running fast!
5.0

(2)

Lowell, MA

angi certified
Recent Review: Great Job! Highly recommend to anyone. Came quick got my heat back on right away! Great price! Thanks Helio!
4.8

(113)

Osterville, MA

Recent Review: HVAC repairs and it went well, no issues, they were professional
4.7

(5137)

Stoneham, MA

angi certified
Award 2021Super Service Award
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Recent Review: very pleased with my experience. they were able to meet me at my condo within 2 hours of placing the service call. very professional. technician was on time and thorough. he diagnosed the problem right away and fixed it promptly. would definitely recommend this company and will use them again.
4.8

(238)

Brighton, MA

angi certified
Award 2021Super Service Award
offers coupon
Recent Review: Great quality Very professional Explanation of possible options
4.9

(192)

Burlington, MA

angi certified
Award 2021Super Service Award
Recent Review: I called to see if they can fix my furnace which stopped working last night. Unfortunately, they cannot squeeze me in or anyone for any emergency because they have customers that have been booked for weeks/months in advance. They also said that two of their workers are on vacation so they are short staffed. They did provide another HVAC company that is also ranked highly, according to them. I appreciate that recommendation and for that, it shows their professionalism. No wonder they are ranked highly.
5.0

(18)

Peabody, MA

Recent Review: Great team. Cordial, respectful and exceeded our expectations
1.0

(1)

Auburn, MA

Recent Review: McDonald’s sells a Service Agreement for $140.00 that is states it will provide priority service to purchasers of the agreement. McDonald’s lied about processing a warranty claim on an HVAC system to cover the fact that they were not going to provide priority service. McDonald’s when pressured about lying about the warranty claim stated that they would not be able to make the “priority repair” for at least 2 months, leaving the “priority customer” without a functioning HVAC system during a heat wave for the entire summer. I believe that McDonald’s is taking advantage of senior citizens by selling a product that they do not intend to fulfill.
4.5

(70)

North Reading, MA

Recent Review: 9/21/20 : Last night, we lost all heating, cooling and ventilation in our Trane Heat Pump. I called Royal this morning to schedule a service call and spoke with Kate, who listened closely to my observations and suggested, "Try powering down the TAM7 and Condenser, wait 15 seconds, then power up. Bingo! Our heating and cooling came back to life! (Either the TAM7 or the Honeywell Smart Thermostat needed a reboot) Wow - Kudos to Kate for helping us solve the problem - that's "world class" customer service! Once again, Royal Air has exceeded our expectation and continues to prove they are "the best of Boston". 6/5/20 : Our Trane TAM7 AHU power supply burned out and Royal Air provided superb customer service! Megan was wonderful with "squeezing in" a initial service call, ordering the replacement part and scheduling the follow up visit. Nick was great at troubleshooting and resolving the problem. Their whole team continues to exceed my expectations. Congratulations Royal Air for outstanding customer service and value!
4.8

(115)

Malden, MA

Recent Review: Excellent. We hired Evolved (Cathal Talbot) on several occasions after buying a new home, and he was extremely professional. We would absolutely hire again and plan to do so.
4.4

(138)

Brookline, MA

angi certified
offers coupon
Business Description: Founded in 1962, Atlantic Heating & Air Conditioning is a family owned and operated company, ready to service you in the Brookline area. We always stand by our work, and our exceptional customer service. Our long term, extremely proficient employees are ready to assist you with any Heating or Air conditioning services. Call us today!
4.8

(134)

Milford, MA

Business Description: All-Temp Systems Mechanical, Inc. is the Milford area’s mechanical contractor where the customer can go for all of their Heating, Air Conditioning and Ventilation needs, “Your Home Comfort Specialists” We realize the complexity of our trades and how difficult it can be to find a good contractor that can be trusted to provide all of these services. In today’s fast paced world, we know how valuable the customer’s time is. Customer satisfaction is our top priority. We feel that the initial sale is not nearly as important as the quality of the installation, or of the service after the sale. We take pride in knowing that every customer is totally satisfied. All-Temp Systems Mechanical, Inc. offers Residential and Commercial, Heating, Air Conditioning, and Ventilation. Sales, Service and Installation from our offices in Milford, MA. We cover Greater Boston, Greater Worcester and Metrowest.
4.7

(57)

Newton, MA

Business Description: Maguire Company, Inc. is one of the most reputable plumbing, heating and mechanical companies in Eastern Massachusetts. As a third generation family owned and operated firm, with over eighty–four years of experience, we specialize in providing services to residential homeowners, general contractors, construction managers, facility managers and residential clients that require quality heating, air conditioning, plumbing and mechanical installations.

Rate Angi’s HVAC Repair in Boston

Featured Rating:
4.7

HVAC Repair in Boston are rated 4.7 out of 5 based on 6,241 reviews of the 17 featured Boston pros

The Angi rating for HVAC Repair in Boston is a rating based on verified reviews from our community of homeowners who have used these pros to meet their HVAC Repair needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

Frequently Asked Questions & Answers about HVAC Repair

What services are related to HVAC Repair?

  • HVAC Companies

  • Water Heaters

  • Heating Oil Company

  • Fireplace Services

  • Electrician

What do customers in Boston say about HVAC Repair?

I called to see if they can fix my furnace which stopped working last night. Unfortunately, they cannot squeeze me in or anyone for any emergency because they have customers that have been booked for weeks/months in advance. They also said that two of their workers are on vacation so they are short staffed. They did provide another HVAC company that is also ranked highly, according to them. I appreciate that recommendation and for that, it shows their professionalism. No wonder they are ranked highly.