Birmingham Basement Leak Repair

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Reviews for Birmingham Basement Leak Repair

B-Dry Waterproofing and Foundation Repair
3.0
Installation seemed to go fine. I chose B-Dry over Aquaguard, even though they were more expensive, because they agreed to remove the basement steps on their own- aquaguard told me I needed to find someone to do it. After installation, the crew left all my shelves and supplies in the basement in the center of the room and didn't put them back where they had been. They were covered with tons of dust. I put everything back myself. During the next hard rain, water seeped in from under ground where B-Dry had "waterproofed." I called the company and did not hear from them for several days. Someone finally came to meet with me, but the water had dried up so they did't do anything. During the next hard rain when it flooded again, I took pictures. I called the company and again it took forever for someone to come out, but I at least had the pictures to show them. A crew came out a week later and made repairs. Since then I have not had problems, but the initial failure of the system, expense, terrible customer service, and unwillingness to immediately fix the problem make me wish I had just gone with aquaguard.
- Starr T....
Exterior Waterproofing
5.0
I don't think I've ever dealt with anyone more professional and competent. The job was done quickly and thoroughly. This company far exceeded my expectations.
- Suzan B....
Aqua-Guard Waterproofing, Inc.
5.0
Mike was prompt, polite and gave us a quick response time. The work was completed in one day and the price was very reasonable. We have had two big rains and no water! I have never been motivated to give this type of review before but our experience was better than with any other company of this type.
- Mary C....
Aqua-Guard Waterproofing, Inc.
5.0
Excellent service, they did a great job. Our basement is now dryer than ever and water is no longer sipping inside.
- Ken M....
Bag Pipe Plumbing
5.0
Have used Mike for several years and if he can not handle it, we will give you the name of someone that you can trust.
- Asa C....
Guin Service LLC
5.0
Company did a good job at a very fair price. The hardest part was diagnosing where the leak was and for that we had to pay an additional $350 to a separate leak detecting company. However, once it was diagnosed, Guin came out promptly and fixed the leak. They had to dig a huge hole (3.5 feet deep) just to get to the pipe. We will use them again.
- Judy B....
Wilbur's Air Conditioning Heating & Plumbing
4.0
They were pleasant and have done good work for me before but when I called them in January to repair a leak they were to busy to help me.
- Kathy W....
BEN PLUMBING INC
5.0
We purchased the coupon special for 2 hrs of plumbing work. Ben responded via email. I called and set up appt. He was prompt and efficient. No more leaks. Two hour special did not include parts. We paid $25 extra over the $111. 00 special. I would use Ben Plumbing again.
- Mary A....
Roto-Rooter Plumbing & Water Cleanup
1.0
If you don't want to read a long review about how awful this company is, please take away this key point: DO NOT USE THIS COMPANY. Period. My fiancé's and my basement had some kind of water leak late one night which resulted in puddles of water that eventually seeped under parts the laminate flooring. We called Roto-Rooter specifically to remove the water from under the flooring, no other reason. They gave us a quote for $4025-$6775 depending on the work that was actually done. Nowhere on the quote did it say the scope of the work that would be done. This quote is the only document my fiancé signed from this company. So they get to work "extracting water," ripping up our flooring, and setting up their drying equipment that they said would only be left at our house for 3 days. During all this work, my fiancé told one of the techs that insurance would be helping out, and the tech responded by saying "Oh this is about to go WAY up." After 5 days of not hearing from or seeing anybody from the company, we called to ask them to remove their equipment from our house. After the equipment was FINALLY removed, we called to get an exact amount owed so that we could get our finances in order. The guy on the phone told us it would be over $13,000. DOUBLE the high end of the initial quote. When I called to question this, they said that somebody had been by our house everyday to check on the equipment (lie) and that they had our initials on documents stating each time a tech came to check on it (also lie). They also said that the extra cost was for them ripping up our flooring (which they didn't even complete) because they weren't aware at the beginning that water was under the floor (LIE because that was the ONLY reason we called them). Whenever they found out we have cameras around our entire property, they backtracked. They brought over all of the documents from the project, including an itemized invoice for about $10,500, BUT the tech who brought the documents to our house said they would be willing to honor the high end of the original quote ($6775). We thanked him for the documents and got to work going through every last one of them. What we found was 1. On the invoice for $10,500 they were trying to charge us for things that they had never done (things that we have photo and video evidence they had never done), 2. They had documents with 36 different time stamps on different dates that a tech allegedly came to our house to check the equipment and documented various pieces of data regarding the equipment and the job itself (only 7 of those timestamps were accurate, and that was only because they were the times they were setting up equipment - we have video evidence they weren't at our house during any of the other 29 timestamps they have), and most importantly 3. THEY FORGED MY FIANCÉ'S SIGNATURE AND INITIALS ON ALL DOCUMENTS RELATED TO THE JOB, including a direct payment authorization saying our insurance company should pay them directly (didn't happen thank goodness), the work order to start the project, and literally every single document they had for the job besides the original quote. Neither of us had seen any of these documents prior to work being started or at any point during the project UNTIL the tech brought them to our house AFTER they got all of the equipment out. The best part of all is that my fiancé's name starts with an R, but they forged all the signatures and initials starting with a W because they apparently misheard my fiancé's name when he told it to them on the first day. When we confronted them about the forgery, they said "we aren't allowed to do that." Yeah no duh you aren't allowed to do something that is ILLEGAL. That doesn't change the fact that it happened. They also said "everyone knows when you docu-sign it looks different from your regular signature." Yeah that may be the case but 1. Nobody from their company presented their iPad/tablet/whatever we were supposed to docu-sign these documents on to either of us and 2. THEY SIGNED THE WRONG NAME AND WRONG INITIALS EVERY TIME. They also said "well we emailed all of these documents to you so you had them the whole time." Yeah no they sent them all to a WRONG email address belonging to neither of us and not even close to either of our email addresses. If we had read reviews on this company beforehand we would have never gone with them for this project. Unfortunately, it was an emergency so we did not have time to wait around. This ended up costing way more than it should have and they lied to us SO many times even after we had all the evidence against them and knew they were lying and told them we knew they were lying. Never ever use Roto-Rooter for anything. You won't regret taking my advice.
- Brennan L....
Wilbur's Air Conditioning Heating & Plumbing
4.0
They were fast and efficient. It was more expensive than I thought it would be.
- Martin S....

Repair Basement Leak in Birmingham

4.3

(42)

Huntsville, AL

Business Description: At Don Kennedy and Sons our mission is to provide safe, effective, and professional residential and commercial property moving solutions, together with the services that are needed to keep the base of the building safe, dry, and secure. Whether this means installing special systems to keep moisture out, or adding pier supports to ensure structural integrity of a building or home - we can help. Our services include: -house moving -foundation settlement repair -waterproofing systems -crawl space encapsulation -rainwater harvesting systems Our professional approach includes: Arriving on time and prepared for appointments Showing up in a clearly marked vehicle so that you know who we are Being respectful of your property and personal belongings Providing effective, lasting solutions to problems Addressing the root cause of issues, and not applying "band-aids" Providing personalized, one-on-one attention for each project
5.0

(5)

Hartselle, AL

Business Description: Our company provides variety of home repair and home building services, including foundation repair, mold remediation, waterproofing, crawl space repair, cracked brick repair, helical pier installation and much more. Give us a call at 256-773-2002
5.0

(1)

Birmingham, AL

Business Description: At Don Kennedy and Sons our mission is to provide safe, effective, and professional residential and commercial property moving solutions, together with the services that are needed to keep the base of the building safe, dry, and secure. Whether this means installing special systems to keep moisture out, or adding pier supports to ensure structural integrity of a building or home - we can help. Our services include: -house moving -foundation settlement repair -waterproofing systems -crawl space encapsulation -rainwater harvesting systems Our professional approach includes: Arriving on time and prepared for appointments Showing up in a clearly marked vehicle so that you know who we are Being respectful of your property and personal belongings Providing effective, lasting solutions to problems Addressing the root cause of issues, and not applying "band-aids" Providing personalized, one-on-one attention for each project
3.2

(13)

Pelham, AL

Business Description: Olshan has been repairing foundations since 1933. Over the years, we have worked on virtually every kind of foundation, for families with all different types of needs and we’ve learned a lot about both. We know that your home is your most valuable asset. Where you raise your family. Create memories. Cherish loved ones. So, when you have a structural problem and choose us to resolve it, we approach the task of repairing your home not just as a job, but as an important responsibility.
4.3

(32)

Birmingham, AL

Recent Review: It went well overall. They worked hard and as far as I can tell did a very good job. The only negative I have is, it was more expensive than I thought it would be.
4.5

(131)

Alabaster, AL

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Business Description: AFS Foundation & Waterproofing Specialist, founded in 2000, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, structural repair, crawl space encapsulation, dehumidification, and concrete leveling needs. They currently maintain offices in Alabama, Tennessee, Georgia, and Mississippi. AFS is a recognized accredited member of the Better Business Bureau and devotes its years of experience, industry knowledge and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.
4.9

(128)

Birmingham, AL

Recent Review: I don't think I've ever dealt with anyone more professional and competent. The job was done quickly and thoroughly. This company far exceeded my expectations.
5.0

(33)

Pelham, AL

angi certified
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Recent Review: Aqua-Guard recently waterproofed our basement. Please with the way it turned out. The basement went from damp and humid to dry with no humidity. Now it is usable.
4.1

(81)

Birmingham, AL

Business Description: No extra charge for nights, weekends and holidays. Online scheduling available. Additional phones - (800) 768-6911, (440) 934-0201. Additional DBAs - Roto-Rooter Group Inc, Roto-Rooter. Additional email - rotorooter.callcenters@rrsc.com.
4.9

(42)

Birmingham, AL

Recent Review: Have used Mike for several years and if he can not handle it, we will give you the name of someone that you can trust.
4.9

(288)

Birmingham, AL

Recent Review: Company did a good job at a very fair price. The hardest part was diagnosing where the leak was and for that we had to pay an additional $350 to a separate leak detecting company. However, once it was diagnosed, Guin came out promptly and fixed the leak. They had to dig a huge hole (3.5 feet deep) just to get to the pipe. We will use them again.
4.5

(298)

Birmingham, AL

angi certified
offers coupon
Recent Review: They were pleasant and have done good work for me before but when I called them in January to repair a leak they were to busy to help me.
5.0

(74)

Birmingham, AL

Recent Review: We purchased the coupon special for 2 hrs of plumbing work. Ben responded via email. I called and set up appt. He was prompt and efficient. No more leaks. Two hour special did not include parts. We paid $25 extra over the $111. 00 special. I would use Ben Plumbing again.
4.9

(217)

Shannon, AL

Recent Review: They were knowledgeable and courteous and set great expectations up front.
4.9

(58)

Birmingham, AL

Recent Review: very punctual, gave warranty, very professional job well done in timely fashion
4.9

(93)

Alabaster, AL

Recent Review: Went great. Robert was very courteous and very reasonably priced based on what was needed to fix leak in bathroom.
5.0

(8)

Trussville, AL

Recent Review: Repairman was prompt , found problem and fixed the plumbing correctly. They are pleasant and polite, and I feel they are honest in their dealings
4.9

(329)

Birmingham, AL

Business Description: Award winning. Family owned & operated. We specialize in residential storm damage restoration, roof replacements and repairs. We provide complete turnkey insurance claims assistance from the initial FREE INSPECTION, meeting with your adjuster through completing the work with our high quality crew that is covered by liability and workman's compensation insurance. We also do cash jobs and provide cash estimates. We offer short and long term financing. Additional phone numbers (205) 616-1430, (205) 789-9733 and (317) 432-1971. *****Our primary business philosophy is “do what you say your going to do when you say you’re going to do it”.******

Frequently Asked Questions & Answers about Repair Basement Leak

What services are related to Repair Basement Leak?

  • Basement Waterproofing

  • Basement Remodeling

  • Water Damage Restoration

  • Plumbers

  • Foundation Repair

What do customers in Birmingham say about Repair Basement Leak?

Mike was prompt, polite and gave us a quick response time. The work was completed in one day and the price was very reasonable. We have had two big rains and no water! I have never been motivated to give this type of review before but our experience was better than with any other company of this type.