In short, my daughters (and their roommates) loved the alarm systems and said that everybody slept better knowing that their home was being monitored. Everybody has a keychain remote so that the remote can be disarmed/armed with using the keypad if so desired. Distress and safe words can be defined in the event a real breakin or accidental tripping occurs. We have been Simplisafe customers for about 1 1/2 years and I would highly recommend them. The systems really are easy to set up and work as promised. I, as a dad, also felt better knowing that my daughter's homes were being monitored. We upgraded to the Simplisafe 2 base stations in June 2012 and I'm glad that we did. I went ahead and sprung for the $25 / month plan for each daughter because you can then get web access to the alarm systems and see activity logs, provide a user-defined name for each sensor that will be included in the text message that you recieve if the alarm is triggered (so that you'll know exactly which sensor was tripped), arm/disarm the system, and other features that I felt would be useful to us. The system also uses cell phone techonology to "phone home" should an alarm be tripped, so no landline is required. In short, I would highly recommend Simplisafe to anyone.