DO NOT USE THIS COMPANY! SCAM SERVICE AGREEMENTS! Sentry scammed us into signing multiple expensive maintenance agreements then amazingly found all sorts of expensive repairs to do each time they came. We own a home built in 1966. It's old and is being renovated. We know there are going to be issues so maintenance agreements seemed to make sense. Our first call to Sentry was due to their sticker being on the furnace. I assumed they installed the furnace since it had their sticker. (Later I realized they stick their decals on everything when they visit the home.) I called them to have the furnaces serviced and cleaned. The rep did a better job trying to upsell me on maintenance plans than he did actually servicing the furnaces. Two days later the gas valves on both our furnaces went out to the tune of over $3000. Bad luck or something else? Of course we called Sentry to come back because the agreement gave us a small discount. The rep looked at the furnaces and said "boy these sure need to be serviced. They are really dirty." This was two days after Sentry had been there to service it. Spring HVAC paid maintenance rolls around and they find a burned relay on the condenser. $300 to repair, but wait he also says your tankless hot water heater urgently needs to be flushed. He shared I need to buy a plumbing maintenance agreement because that will be covered. I repeated back to him twice "the plumbing agreement will cover flushing out the hot water heater?" I was told "yes" twice so I signed. Today the plumbing rep from Sentry arrived to do the "maintenance" agreement visit. His only tool to do our maintenance was a flashlight. He found various issues that could cause problems any day. Each issue had a $300-700 price tag. Total for repairs he found was $2042 and I'm sure that would be plus plus. I reminded him that the hot water heater needed to be flushed and he notified me that "repair" would be $680. New hot water heater costs about $800. He said we would probably be better going with a new tank hot water heater because the tankless are so expensive to maintain. Our Sentry maintenance agreement visit was nothing more than a glorified PAID visit for them do estimates at our home. The plumbing rep did do his best to convince me we needed a Sentry full electrical maintenance agreement to handle many electrical issues he saw. Do yourself a favor and find a company that will be honest, do the work required and not have every technician looking to sell you a "bundle".