Best Austin Handyman & Remodeling did a really, really good job. He was very pleasant to work with and it turned out well. I could highly recommend them. It was right away that we made contact and set-up a time for them to come out, I don't remember precisely but it seemed like reasonably soon, like within a week. There was some equipment, I ran to the store and rent at Lowe's because I didn't want to take his. I was paying him an hourly rate and I didn't want to take his time. I was going to be out anyway so he made a list for me of some items that I need to purchase and it was a fairly low cost, under $150. There's little pieces of hardwood that he needed. I did not ask him for reimbursement for that. It didn't occur to me that that was appropriate. The only thing I would discount was the initial conversation and it was with the guy who came out. I felt like his attitude was casting doubt on whether they can help me and I thought was pretty odd and that was a concern to me. It was more asking me what needed to be done and all I can do was describe the problem, I didn't know what needed to be done that's why I was asking them to come out but that was resolved pretty quickly. I just said at the end of the conversation "why don't you just come out and take a look and see what you think." From that point on, I have absolutely no complaint and I thought he did an excellent job. I think the price was a huge discount, their pricing was very cheap. I invited him back to fix a gate in my fence and he did a good job.