Austin Glass Stove Top Replacement

Good....the only thing is I think the technician cracked the glass but I did not noticed until he left and he did not have any epoxy to reglue the trim in the corner

I've used Appliance Parts Pros in the past to replace a heating element for my electric stove. I found the prices to be very reasonable and my order was shipped promptly. I had my part in less than a week. This is my second order, and I would use this company again for any of my appliance parts needs.

Jeff was very skilled and professional. Installation of downdraft cooktop was a custom job due to the age of the prior cooktop (26 yrs.). Required woodwork as well as normal installation. Charged exactly the original estimate.

We are updating our kitchen and wanted to add a new gas cook top in place of our existing electric cooktop. I had already received one bid from another plumbing company which was too high. I figured I would try to call Excalibur and get another bid. I was very pleasantly surprised. I called Excalibur Wednesday at 4:30pm, and Sean was out the next morning, Thursday, at 8:30am. He was on time and very polite and easy to work with. He looked at our existing gas lines - dryer, 2 fireplaces, and water heater, and gave us an estimate to do the job right then. The estimate was less than half of the other guys. And we did not have to wait for the quote - other guys took 3 days. Sean said he could do the work that day too, which was great. He made a quick run for supplies, then had the job completed by 12:30pm. So less than 24 hours from calling, the job was done and at an excellent price. Sean was very knowledgable, personable, and we would definitely feel comfortable having him work in our home again.

I called Todd for gas cooktop installation and left a message when there was no answer. Todd called back very quick and told me he does not do installation, but he gave me the phone number of a company that does. It is very nice of Toff to take time to call me back after listening to my message and knowing he will not be able to make money on this call. He is very professional.

Service was fine. The repairman showed up the next day after the call, was on time, and finished quickly.

I called Tony to install my gas cooktop. He was the only one who could come on the same day and his charge was the least. One company I called wanted to charge and gt;$200. Tony is professional, efficient, and courteous. I would definitely call him again if I need.

Not well it all, I had an appointment between 1-6 PM That time frame was too long, however;I was willing to wait. It had been over a week since a set up my appointment. The appointment was set on August 18, witch it happened to be my birthday! I had dinner plans with my family! I call them around 5:30 to see if they were on their , she advised me that her works were running late and had complications on the job site where they were working it. I asked her what time should I expect them since I had plan for my birthday dinner! She said that she couldn't tell me what time! But they were willing to come after they completed the job they were working at. I asked her, why didn't I get a call to reschedule if they knew they were running late? As you can imagine, my wife was very upset and disappointed with South Austin appliances!

It was great. He was able to come out the next day. He was prompt. He told me that my cooktop was very high quality and to hang on to it for as long as possible. It only took him about 10 minutes to fix. He was very polite and pleasant!

I was calling around all afternoon to find a company to do this work. The plumbers said HVAC could help me. Other HVAC companies told me to call kitchen venting cleaners. I finally was lucky to talk to Wes at Airco. He explained that capping the downdraft vent pipe was a very easy job that would be cheaper for me to do myself. I appreciated his honesty rather than getting the usual run around. I will definitely call them again for any future needs.