Austin Porch Roof Repair

Demolition was done in timely manner with minimal disruption to household. Removal of debris performed promptly. Rebuilding of new roofing and cutting into existing roof line made for seamless transition from existing roof to new porch roofing. Project manager / owner was quick to discuss changes as needed throughout process.

Ace Roofing, and working with Tyler Dean Lawson, was a real pleasure. If I called or emailed with a question he got back to me very quickly and kept me informed of the various stages of the job. His responsiveness is why I went with Ace during the bidding process and I wasn't disappointed.

They were great, from first contact, to the inspection, and to the actual work getting done. I really appreciate companies that are responsive and follow up with you. It makes me feel confident that they care about their customers. I was super impressed with how fast the job was done and how clean the work site was when they finished. I'll definitely be using them again when I need roof repair!

It went well. Not very organized on the scheduling side but the job was done on time and without issues.

Part of house roof. Replacement of entire fascia.Replacement of rotting ceiling boards on porch. Painting the entire repairs area with matching paint. Repairing the garage ceiling and repainting. When they finished they did a thorough job of cleaning up. We’re very pleased. Michael is a true professional!6,

BAD, did not know how to fix roof valley , connected to a near flat roof, did not seal roof against the weather

I chose Matthew Lorand Roofing (MLR) after getting estimates from two other roofers. MLR was not the least expensive, but I had confidence in how Jason (the contact point) explained what needed to be done, how it would be done, and what the outcome would be. Jason was very patient with my (maybe) excessive questions and he was able to address my stated concerns. The scheduling and work proceeded without mishap or delay. Jason was involved at all times and the trade-persons were very professional, respectful and competent. They completed the work with minimum interference in our daily activity and they cleaned up everything to my complete satisfaction when they were done. Upon completion of the project, Jason continued to stay in contact with me with the objective of checking on the roof integrity following the first major rain storm. Following the first major rain storm, the roof did not leak! Yea!

Everything was great. He didn't have matching tile on hand, but we just needed a quick fix since we'll be remodeling next year. Work was complete in about an hour.

They were thorough and professional in all aspects of the job from the estimator to roofing crew. Every option was explained and work was performed on time and precisely as promised. It was a pleasure to know that I made the right choice in a roofing company with people that take pride in their work and business.

I initially came into contact w/ Matthew Lorand Companies through our home warranty for some roof repair. I was contacted promptly. Jason was very courteous and knowledgeable and explained to me in details the issues and repairs needed. He completed all paperwork with the warranty company and repairs were completed within a few days. I never had to follow up w/ Jason regarding the status as he was proactive and kept me abreast of the status of the claim and ultimately the repairs. He would follow up with me over the phone as well as providing emails for the estimate and photos of the completed repairs. I was a very happy customer. Moving forward, I had a homeowner's claim for a roof replacement. I contacted Jason once more since I had a great experience with Matthew Lorand previously. He explained the whole process to me in detail. I received and estimate from him within a day, along with a pricing sheet for upgrades I requested, their insurance and copies of all their certifications. He broke down pricing for me for and detailed explanations of the products being used and the process along with options for the deductible. He followed up with a phone call to address any concerns I may have. Not only would Matthew Lorand be able to replace the roof, but also the other aspects of the claim, gutter replacement and air conditioner repair. I did not have to search for other repair services; Matthew Lorand did it all. Jason was very thorough as with the previous roof repair. He completed all the paperwork to the insurance company. He explained in detail step by step of what the process would be. There was nothing I had to do but keep the driveway clear for his company to complete the work. He set the appropriate expectations for handling of repairs and the roof was completed in just about a day. There was not any debris, lingering nails in the yard, etc as his company did a very thorough clean up once repairs were completed. Jason inspected the repairs personally. The roof looks gorgeous and of the best quality. We feel like we have a new home. Jason's professional and courteous service made what could have been a horrible claims experience into a very streamline and more than satisfied one. I never once had to follow up with Jason or contact him for status. He would always contact me first and ensured that the process was being followed as he explained. I would highly recommend Matthew Lorand Companies. I have to give credit where credit is due. I cannot say one negative thing about my experience with Matthew Lorand. I am more than impressed and satisfied with their customer service and most importantly, the quality and high standards of their work product.