We decided to sell our house but needed to fix the master shower bath before we put the house on market. Our Realtor recommended Rent-A-Man Austin Kitchen and Bath. Our house was over 30 years old and we had done extensive remodeling over the years so we were very familiar with working with contractors. We called three contractors to bid on our shower remodel. Rick (owner of) Austin Kitchen and Bath was very responsive answering the phone on the first try and coming out to inspect job immediately. Another contractor finally got back to me two weeks after I called, which was too late, the other contractor had me send him pictures and made a bid over the phone without seeing the job in person. Austin Kitchen and Bath bid was competitively priced and they were able to start work immediately. Rick came out, inspected the work to be done, took lots of pictures, then sent us the bid via email the next day. His bid contained detailed line items for all the work to be done and contained one amount. He asked for half of the amount up front and the rest paid when work was completed. Rick is one of the only contractors we have worked with who's bid amount did not change in the end. In the end, we paid exactly what the original bid estimated. We have done three other jobs with Rick since our bath remodel and it's always the same, the bid is the final amount you pay. In one case, we added some work half way through the job, but Rick created us a separate bid for that work. Ricks crew showed up at 8am on time everyday Monday-Friday and worked till about 4:30 or 5pm. They installed a dropbox outside, so our house key never left the site. His crew never bothered us if we were home during the day and kept the work area extremely clean after each day. On several occasions I saw Rick stop by in the morning to inspect job/meet with the crew and also during the evening before they left. It took just over a week to complete the shower and it looked/worked perfectly! We sold the house 1 day after putting it on the market! The shower even has a square drain which you don't find around here (and we have looked at alot of homes since we just moved). The floor shower tiles feels like felt when you stand on it when it's wet. Rick did the entire design on his own, picking tile color,style,patterns. My wife was very pleased with Rick because she didn't have to do anything or get after anybody, like other contractors. The work just got done, quickly and quietly and Rick made sure anything that looked or felt odd got corrected before we saw it. I was very pleased because Rick was so responsive. He answers his cell phone all the time anytime, and when u pay someone this much money, it's good to know they are still there. Good job Austin Kitchen and Bath.