Austin Vinyl Plank Flooring Installation

Absolutely stay away if you have vinyl flooring to install! Roman may know how to do penny floors etc, but has NO CLUE how to do vinyl plank. He not only installed it completely incorrectly, ruined so much of my vinyl flooring during install because he didn’t know what he was doing and broke so many corners, but he also had no clue that you need to level the floor first so when he was done the entire thing was uneven when you walked and pushed in and felt like walking on rocks and he also cut many of the corners and edges wrong and put weird transition strips all over when there should have been none (per all other contractors I contacted afterwards) and to top it off, he tried to force me into paying him almost $4,000 extra dollars on top of an already top end price at the very end of the project, by claiming that due to a small portion of the original floor being glued down , which he knew the whole project, that it turned out harder! I had three other contractors come in within a couple of days after he left and ALL of them told me how he completely did it wrong, and because so much was damaged and the whole floor completely unlevel, I had to pay a contractor to completely take it all up, which caused me to have to buy a ton new flooring because the locking sides easily break when you have it pulled up, and I had to pay to have it all completely re-installed! Roman was already way over the timeline he had said and this delayed my move-in by almost a whole other month! I had to pay the new contractor THOUSANDS to re-move the floor and prep it, plus I had to buy almost $2,000 worth of new floor due to Roman’s mistakes! Hiring Roman was the worst thing I could have chosen but I thought Angi’s list was reputable people only and it’s not! I tried to be fair and asked Roman to at least reimburse the price I had to pay for extra floor I was forced to buy and he treated me with such disrespect and refused! Again STAY AWAY if you have vinyl plank flooring to install!

We have used this company more than once and we are always over satisfied each time! Texas flooring company has a forever customer right here! Steve, all of his work, and crew are wonderful.

This was an exceptional experience. The company was responsive, fast they provided request updates & they finished ahead of schedule.

Lone Star is one of those local business gems that everyone should know about! We had a small job that we wanted done quickly for the holidays. Even though ours was a less than 600$ job, we were treated as if it was a 6000$ job. Installer showed up 1/2 hour early with all of the correct materials and never took a break. As he installed, he checked with me every time there was a decision to be made. He exuded confidence throughout the day and assured me the floor would be beautiful before he left. It was! Even my bulldog liked him, and she doesn't like anyone. Even though I told the installer I was very happy when he left, the contractor, Tony Rodriguez, followed up quickly with a phone call to make sure everything went as planned. Great company, great work, great service. Can't wait to give these local folks some more of my business!

we chose the selection from a complete collection.It was great and on install on time exactly as expected. Very happy!

This business does not honor the warranty for their service. It is forgotten history once the job is finished. They avoid the communication and follow up. The job was for about 4-500 sf. flooring to remove existing tiles and install new floor. Initially, it was going to be laminate, but changed to vinyl plank after the owner of this business convinced me vinyl plank would be the better option in terms of maintenance. The owner was very friendly, easy to talk to, and aggressive in getting the job. He knocked down his initial offer by 800 dollars to win the bid from the other business. Scheduling and installing was very smooth like a breeze. When the job was completed, I realized the color of the floor was not exactly what I had envisioned, but I acknowledged that it was ultimately my decision to take his sales pitch, and made no complain about it. The whole process seemed flawless. We were told to contact them for any problem any time and it would be taken care of. We're given the written warranty as well. We thought our search in Angie's list was definitely worth it..... UNTIL we had to contact them 3 months later for the job not very well done. The thresholds were coming off from the door sill. Additionally, I found base boards were not installed at some corner spots, which I didn't notice when the work was completed in May. I contacted the owner, and they came to fix the door sill, but stuffed up some caulking under the corner door frames instead of installing baseboards.... leaving uneven unfinished look at the rims around the floor. When I expressed my dissatisfaction and questioned about their crew's workmanship, the owner made it very clear that he did not care about what I think by completely ignoring and not responding to my email. Period. No explanation as to why it could not be done in the way I'd like, or how it could be done.. nothing what so ever. After waiting his replay for a week, I reminded him that I am still waiting for his reply. He finally replied two days later saying he would stop by that afternoon to look at the problem. To my surprise, he did not show up. I reminded him again that we are disappointed about his no-show and ask to resolve this matter soon. It has been a week today, and there has been no reply from him. I am not surprised this time. I am extremely disappointed how bluntly they refuse to communicate and try to disconnect with their customer, especially with all the friendly image that he projected before the job. As far as my experience went, they operate with two completely different faces .. before and after the sales. I now have a big question about how they even made it to Angie's super service award.... it is simply absurd. I want them to finish the job they started, or hire other contractor to finish it on their expense if they are unable to for any reason.

areaWe have used Town Square Floors for many years. They replaced quite a bit of our carpeting with commercial vinyl plank floor, which has proven to be an excellent choice. We also plan to use them for replacing remaining carpeting in the future. Good folks!

Honestly, working with People's Flooring could not have gone better. They were recommended to me by a friend, and after a quick call with Robert we scheduled a time to have him come out to survey the work that would need to be done and bring samples of potential flooring options. Robert came out, did the measurements of the house, and we chatted about what I was looking for in terms of look, material, price point, etc... Since they don't have a showroom, Robert brought a ton of different options ranging from real wood to laminate to vinyl, all with different styles and colors. He didn't push me into one vs. another, but told me the pros and cons of each (this costs more, this scratches easier, this is more water resistant, etc...). Once I decided on a style, I was put in contact with Julie who worked with me to schedule a time to have the work done. The teams came and did it while I was at work, and actually finished quicker than I was quoted. During the process I had multiple check ins from Julie and Robert to let me know how the install was going, and afterwards they followed up to make sure I was happy. It could not have gone smoother, and the floors look great. If I ever have to get floors redone again, without question going with People's.

Arrived on time, installers were quick and moved all the furniture and got right to work, they worked quietly and efficiently. The floors look fantastic. The price was as quoted and I will use this company again.

They showed up early each day (3) and started right away they took out the carpet and baseboards and started installing the laminate right away...i was a little concerned about NOT removing the vinyl flooring and that it would look uneven.. but I am not worried anymore .... the floors looks very level and flows very nicely from room to room...all the work they did looks great and very professional..... my only regret was that I didn't cover the carpet on the stairs. I should have covered them with plastic or something because they got all dirty with all the dirt and dust that they were exposed to ....but that was my error...you see we never go upstairs with our shoes.....so i can either clean the stairs or use it as an excuse to get the stairs done in laminate too... I am very pleased with JJ Flooring....I heard of them through my Aunt, they did her home a few years ago and the floors still look awesome. I would HIGHLY recommend this company.