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Reviews in Austin for Installing Vinyl Plank Flooring
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Hey Penny Guy
1.0
Absolutely stay away if you have vinyl flooring to install! Roman may know how to do penny floors etc, but has NO CLUE how to do vinyl plank. He not only installed it completely incorrectly, ruined so much of my vinyl flooring during install because he didn’t know what he was doing and broke so many corners, but he also had no clue that you need to level the floor first so when he was done the entire thing was uneven when you walked and pushed in and felt like walking on rocks and he also cut many of the corners and edges wrong and put weird transition strips all over when there should have been none (per all other contractors I contacted afterwards) and to top it off, he tried to force me into paying him almost $4,000 extra dollars on top of an already top end price at the very end of the project, by claiming that due to a small portion of the original floor being glued down , which he knew the whole project, that it turned out harder! I had three other contractors come in within a couple of days after he left and ALL of them told me how he completely did it wrong, and because so much was damaged and the whole floor completely unlevel, I had to pay a contractor to completely take it all up, which caused me to have to buy a ton new flooring because the locking sides easily break when you have it pulled up, and I had to pay to have it all completely re-installed! Roman was already way over the timeline he had said and this delayed my move-in by almost a whole other month! I had to pay the new contractor THOUSANDS to re-move the floor and prep it, plus I had to buy almost $2,000 worth of new floor due to Roman’s mistakes! Hiring Roman was the worst thing I could have chosen but I thought Angi’s list was reputable people only and it’s not! I tried to be fair and asked Roman to at least reimburse the price I had to pay for extra floor I was forced to buy and he treated me with such disrespect and refused! Again STAY AWAY if you have vinyl plank flooring to install
- Maegan W....
Texas Flooring Company
5.0
We have used this company more than once and we are always over satisfied each time! Texas flooring company has a forever customer right here! Steve, all of his work, and crew are wonderful.
- Mary T....
Peoples Signature Flooring
5.0
we chose the selection from a complete collection.It was great and on install on time exactly as expected. Very happy!
- Tom P....
Peoples Signature Flooring
5.0
This was an exceptional experience. The company was responsive, fast they provided request updates & they finished ahead of schedule.
- Erin P....
Bellus Flooring
2.0
This business does not honor the warranty for their service. It is forgotten history once the job is finished. They avoid the communication and follow up. The job was for about 4-500 sf. flooring to remove existing tiles and install new floor. Initially, it was going to be laminate, but changed to vinyl plank after the owner of this business convinced me vinyl plank would be the better option in terms of maintenance. The owner was very friendly, easy to talk to, and aggressive in getting the job. He knocked down his initial offer by 800 dollars to win the bid from the other business. Scheduling and installing was very smooth like a breeze. When the job was completed, I realized the color of the floor was not exactly what I had envisioned, but I acknowledged that it was ultimately my decision to take his sales pitch, and made no complain about it. The whole process seemed flawless. We were told to contact them for any problem any time and it would be taken care of. We're given the written warranty as well. We thought our search in Angie's list was definitely worth it..... UNTIL we had to contact them 3 months later for the job not very well done. The thresholds were coming off from the door sill. Additionally, I found base boards were not installed at some corner spots, which I didn't notice when the work was completed in May. I contacted the owner, and they came to fix the door sill, but stuffed up some caulking under the corner door frames instead of installing baseboards.... leaving uneven unfinished look at the rims around the floor. When I expressed my dissatisfaction and questioned about their crew's workmanship, the owner made it very clear that he did not care about what I think by completely ignoring and not responding to my email. Period. No explanation as to why it could not be done in the way I'd like, or how it could be done.. nothing what so ever. After waiting his replay for a week, I reminded him that I am still waiting for his reply. He finally replied two days later saying he would stop by that afternoon to look at the problem. To my surprise, he did not show up. I reminded him again that we are disappointed about his no-show and ask to resolve this matter soon. It has been a week today, and there has been no reply from him. I am not surprised this time. I am extremely disappointed how bluntly they refuse to communicate and try to disconnect with their customer, especially with all the friendly image that he projected before the job. As far as my experience went, they operate with two completely different faces .. before and after the sales. I now have a big question about how they even made it to Angie's super service award.... it is simply absurd. I want them to finish the job they started, or hire other contractor to finish it on their expense if they are unable to for any reason
- Jamie S....
Town Square Floors
5.0
areaWe have used Town Square Floors for many years. They replaced quite a bit of our carpeting with commercial vinyl plank floor, which has proven to be an excellent choice. We also plan to use them for replacing remaining carpeting in the future. Good folks!
- Stephen F....
Peoples Signature Flooring
5.0
Honestly, working with People's Flooring could not have gone better. They were recommended to me by a friend, and after a quick call with Robert we scheduled a time to have him come out to survey the work that would need to be done and bring samples of potential flooring options. Robert came out, did the measurements of the house, and we chatted about what I was looking for in terms of look, material, price point, etc... Since they don't have a showroom, Robert brought a ton of different options ranging from real wood to laminate to vinyl, all with different styles and colors. He didn't push me into one vs. another, but told me the pros and cons of each (this costs more, this scratches easier, this is more water resistant, etc...). Once I decided on a style, I was put in contact with Julie who worked with me to schedule a time to have the work done. The teams came and did it while I was at work, and actually finished quicker than I was quoted. During the process I had multiple check ins from Julie and Robert to let me know how the install was going, and afterwards they followed up to make sure I was happy. It could not have gone smoother, and the floors look great. If I ever have to get floors redone again, without question going with People's
- Brian W....
Town Square Floors
5.0
Arrived on time, installers were quick and moved all the furniture and got right to work, they worked quietly and efficiently. The floors look fantastic. The price was as quoted and I will use this company again.
- Sandra N....
JJ Flooring
5.0
They showed up early each day (3) and started right away they took out the carpet and baseboards and started installing the laminate right away...i was a little concerned about NOT removing the vinyl flooring and that it would look uneven.. but I am not worried anymore .... the floors looks very level and flows very nicely from room to room...all the work they did looks great and very professional..... my only regret was that I didn't cover the carpet on the stairs. I should have covered them with plastic or something because they got all dirty with all the dirt and dust that they were exposed to ....but that was my error...you see we never go upstairs with our shoes.....so i can either clean the stairs or use it as an excuse to get the stairs done in laminate too... I am very pleased with JJ Flooring....I heard of them through my Aunt, they did her home a few years ago and the floors still look awesome. I would HIGHLY recommend this company
- Gilbert P....
Peoples Signature Flooring
5.0
Amazing service! Showed up on time w/ a great sample selection,they did such a fantastic job installing the new flooring, the look of the vinyl floors are beyond what we were expecting, it's truly difficult to tell if they are wood or not..love them!
- Steve M....
Butler Floors
5.0
Rob and Cindy at Butler floors were Super friendly and professional. Cindy really helped me find the right color and flooring for my Mother's house and Rob was very informative about the entire process. Their Crew led by Ramon were very nice, punctual and hardworking and did a great job with the floors and the clean up
- Jan D....
CARPETS BY CONRAD INC
3.0
The salesperson spoke over me multiple times and tried to complicate services and tack on over $1000 of unnecessary services.
- Aja D....
Almichaels Flooring Co.
5.0
I had to have vinyl plank flooring relaid and some of the surfaces evened out due to water leaks in my dining room and remodeling in my kitchen. Some contractors refused to reuse any of my old flooring (most of it had not been touched at all by water). Others gave me inflated prices. And yet others took weeks to get back to me. So, dealing with Alfred was a breath of fresh air. He gave me a fair quote (though not the cheapest), but the best part was that he was able to fit me in the very same day. After 6 weeks of torn up floors, it was so great to have them put back so quickly and so professionally. I would definitely hire again
- Tamara F....
Nolasco Construction
1.0
I paid Jose Nolasco to install luxury vinyl plank flooring at my primary residence with a one year warranty on installation. During this installation two existing floor tiles were damaged and Jose agreed that his team would be responsible for securing the materials to repair the tiles and that the repair would not be charged to me since his team was at fault for the damage. I provide Jose with the manufacturer of the tile and grout and he confirmed that he would provide a repair date by end of month for the tiles as well as some additional defects from floor installation. We made multiple attempts to contact Jose to get an update on the status of the repairs, and 5 months later Nolasco Construction Solutions has not responded to any of our communication attempts. They are not only unprofessional but do not hold up to their "guarantee" of the work that they do. Do not do business with this company
- Bode A....
Door to Door Flooring
5.0
This was as easy and professional as I could imagine. Tom came out to house to do measurements, show us samples, and advise us on selections. Once we made our picks and got things schedules, the workers were very professional. Always arrived when they said they would and always kept us informed on progress. They really seemed like experienced craftsmen who knew their jobs very well. Furniture handling was done quickly but carefully, and they did a great job cleaning up when things were done. I'm not sure how the price compares but it seemed to be about what we would expect and we got everything we wanted done in a very professional way. New floors look great. (They had to do a lot of leveling because we have had foundation repairs, but I can see what a big difference that makes -- floors are very even and flat, which they would not have been without the leveling!) We will use Manion again when we tackle our bedrooms early next year
They did a wonderful job on the install. There is one transitional area to tile that has proved to be a little problematic since the floors were put down, but they have always been willing to come out quickly to take care of the issue. Part of the problem is the texture of the existing tile. They have laid wood, carpet and tile for us and always done a great job. Their staff is trustworthy, and I would recommend them
Great. We were given a schedule for the project: what would happen on each day, trades involved (carpenter, tillers, plumbers). Crew were very efficient and conscientious about their work. Instead of having one contractor perform all the various parts of the project, Chic supplies contractors that are expert in their trades. The project was completed on time with no surprises. The work was top-notch and the crews very professional
Nye and Evan did the initial tile work so I called them for the repairs. Called Nye on Friday, he came out Saturday morning for an estimate, started on Monday and finished on Thursday (had to wait a day to put on the sealer). They accurately diagnosed the problem and came up with the best solution and commenced to do it. As an added bonus, Nye told me how to have the glass reinstalled so that the previous problems would not reappear. Upon completion, you can't tell that the shower was repaired. If I have any tile/stone needs, Saxon Tile will be my first call
End product was good. The granite and tile backsplash look great. Their plumber was incompetent and had to come out three times to fix leaks around sinks and faucets. Their estimator at the store had to correct her estimate three times to include the various items that we asked for. Bright spot was their installer supervisor who came out and supervised the work. He was very good, thus good end product
Flooring512 also does windows. Ryan on time and super friendly. He was able to meet my budget and I’m excited about my new blinds in my rooms upstairs! Highly recommend
This work is beautiful. A meticulous attention to detail in the work, done as requested, neatly and on time. Also, Wally added creative suggestions which were very much appreciated. Never pushy, just suggestions and no offense taken if not followed -- although most were. I would definitely work with him again
Very professional and did a great job. My wife and family love our new floor. Our dogs and cat destroyed our carpet. He disposed of my old carpet and pad also. I thought it would cost more than it did. Penny Guy will be putting new floors in my rental home soon.
We have used this company more than once and we are always over satisfied each time! Texas flooring company has a forever customer right here! Steve, all of his work, and crew are wonderful.
Lone Star is one of those local business gems that everyone should know about! We had a small job that we wanted done quickly for the holidays. Even though ours was a less than 600$ job, we were treated as if it was a 6000$ job. Installer showed up 1/2 hour early with all of the correct materials and never took a break. As he installed, he checked with me every time there was a decision to be made. He exuded confidence throughout the day and assured me the floor would be beautiful before he left. It was! Even my bulldog liked him, and she doesn't like anyone. Even though I told the installer I was very happy when he left, the contractor, Tony Rodriguez, followed up quickly with a phone call to make sure everything went as planned. Great company, great work, great service. Can't wait to give these local folks some more of my business
Rate Angi's Install Vinyl Plank Flooring in Austin
Featured Rating:
4.9
Install Vinyl Plank Flooring in Austin are rated 4.9 out of 5 based on 846 reviews of the 14 featured Austin pros
The Angi rating for Install Vinyl Plank Flooring in Austin is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Install Vinyl Plank Flooring needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
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Lone Star is one of those local business gems that everyone should know about! We had a small job that we wanted done quickly for the holidays. Even though ours was a less than 600$ job, we were treated as if it was a 6000$ job. Installer showed up 1/2 hour early with all of the correct materials and never took a break. As he installed, he checked with me every time there was a decision to be made. He exuded confidence throughout the day and assured me the floor would be beautiful before he left. It was! Even my bulldog liked him, and she doesn't like anyone. Even though I told the installer I was very happy when he left, the contractor, Tony Rodriguez, followed up quickly with a phone call to make sure everything went as planned. Great company, great work, great service. Can't wait to give these local folks some more of my business!