It was incredibly difficult finding a company to fix our shower. Some mysterious leak was rotting away the baseboards and drywall in the master bath, and had seeped through the walls into other rooms. After a month of getting nowhere, I found OnCall and scheduled a consultation. Beau came out first to do the estimate: he was on time and knowledgeable about likely causes for the issue. He returned the estimate to me via email within a day or so and called to make sure I received it. After not hearing back from people and having to chase down other estimates, this was nice. I had given him a hopeful budget for the entire project and he came back slightly under, which was even nicer. We set a start date for about a week later. A few unanticipated issues came up when tearing into the walls the first day but they were dealt with and I was kept informed as things unfolded. Everything was done in phases - demo and airing out the water damaged areas, then replacing plumbing, drywall, sheet rock, tile, and so on. Julie in the office was amazing and called me just about every day to let me know what the next phase was, check my schedule to make sure I knew when people would be in my house, and let me know any additional costs for things that popped up. When they found an additional leak in the guest bathroom that originally we thought was related to the master bath issues but turned out to be something different, they sent their plumber back out to look at it and he was able to fix the issue in about 2 hours for a very reasonable cost. Every worker who came to my house was friendly and considerate of our space. I have a 13 month old son, so keeping him out of their way was a challenge but whenever possible they would work around baby gates or having to keep doors closed. The only negative was that the project was estimated 2 weeks and ended up taking closer to a month. There were a few instances of workers being late and one no-show, but 90% of the time everyone was punctual, and I understand that things happen. Part of the longer completion time was probably due to my own schedule as well. Overall we're happy with the work: the shower looks beautiful, everything is neat and clean, and most importantly, no more leaking! It's a tremendous load off our minds having this issue behind us and we're thankful we found OnCall to help.