Austin Sewage Ejector Pump Installation
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Reviews in Austin to Pump Installers
Excalibur Plumbing
We've used Excalibur on three occasions and, without exception, the results have been excellent. My only continuing concern is with the cost of services. Excalibur responded to my call in a timely fashion and Louie came out and quickly diagnosed the problem and gave us options for both repair and replacement. Since the unit was 10 years old we elected to go the replacement route. All work was completed in just a few hours and was done with considerable attention to detail. Louie was very professional and answered all my questions about the sewage pump and associated equipment as well as questions about our water softener. This is a first-rate plumbing company and, again, my only hesitation to give A marks across the board is the cost consideration
- Mary G.
All Cen Tex / Cen Tex Septic & Vacuum Pumping
The septic overflow alarm went off and when I opened it up to look I saw that the pump had obviously stopped working. I called around 10:30 am and they squeezed me in that day with an ETA of 2:00 pm. The guys showed up a few hours later than expected, but of course you can't expect them to perfectly predict how long each job will take so I have no issue with that at all. The guys were exceptionally polite, professional, and efficient. They got right to work and did a very thorough job of cleaning out all of the tanks. Next they took logical and efficient steps to identify exactly what the problem was and was not. As I expected, the septic pump was bad after 11 yrs of use so they replaced it with a new one and had me up and running that day. They even took the extra time and effort to fix some problems that were obviously caused by poor workmanship from whoever did the original installation 11 yrs ago. They clearly communicated everything they were doing throughout the process and what they recommended we do to fix it. The price for everything was very reasonable and competitive. Most importantly, these guys knew what they were doing and took pride in their work. I would absolutley call them for any future issues
- Todd R.
Excalibur Plumbing
I called the guys at Excalibur to have a drain moved during our bathroom remodel. Initially my regular plumber was going to do the work but he came down with the flu. I called Excalibur after seeing their good rating on Angie's List. When I called I explained that my bathtub was being delivered Wednesday and that I needed the drain moved and tub installed on Thursday. The gentleman arrived earlier than expected (which was good) and after going over the details said "if you accept our bid we will get you on the schedule to have the work done." I explained to him that I had told the gentleman when I called that I needed the work done Thursday - not bid out. He called into the office and they moved his appointments so that he could do the work. He explained that it was very labor intensive and that we would probably have to move floor joists to get the drain positioned. He gave me a price, I agreed, and he began the work. He didn't have the materials needed so he went back to the office. Around an hour later he went to work, only to realize he still didn't have the parts he needed. He left briefly to purchase additional supplies and returned. All-in-all he was here around 2 1/2 to 3 hours (including the time he left to purchase additional supplies). The next day I began to think about what I paid and realized I paid the equivalent of $200+/hour for the work. I called and spoke to Chant. I explained that the work wasn't exactly what he thought it was going to be and that the scope of work would have cost me around $125 to $150/hour with my regular plumber. His response was that I should have called my plumber. At that point, I asked to speak with Blake. Blake was very apologetic and explained that they charged a flat fee so if the work takes 2 hours or 2 days the customer has peace of mind regarding price. This is a great pricing strategy unless you have a small job or a job that turns out to be much easier than anticipated. In that case, you get stuck paying twice of what you would have elsewhere. In all fairness to Blake, he agreed to adjust the rate and apologized for the problems. I appreciated his willingness to fix the situation. Today I called Excalibur again because my Sewer Pump was having issues. The pump company specifically asked if I had had any plumbing done lately. I explained about the drain being moved and they advised I call the company to have them come out. I called this morning around 8:30 because a pump with issues in a serious problem. I spoke with Blake and he explained that he wasn't sure whether something happened during the install or if the pump coincidentally started having problems the day after they were out but he would send someone to check it out. He gave me a window of 12 to 4 but said it would be closer to noon. At 3:15 my husband called and they said the plumber was on his way. As it stands now, it is 5:00 pm and the guy never showed and no one called to say they weren't coming. I have made arrangements with another plumber to come out early tomorrow and I pray nothing happens with the sewer pump between now and then. I believe that Blake and his crew must have decided he would rather have a bad review on Angie's List than deal with me. I have never in my life had a problem with a company until Excalibur and it pains me to write this review. I really wanted things to work out with them after the initial slip up. I had planned for them to install my bath tub and now I find myself in the position of having to find someone else. Upon more detailed inspection of their reviews I see the good reviews were in regards to flushes and other basic plumbing. Perhaps I should have read a little more before asking them to take on this project
- Jill R.
Pure Plumbing Service
We live on a hill and have a sewage lift station, which is basically a small septic holding tank with a grinder/pump that discharges into the pressurized city sewer pipe. The pump had failed intermittently for a few weeks, and finally went out on a Friday night. The pump and quot;storeand quot; is closed on the weekend, so I rigged up a cheapo sewage pump from Lowes for the weekend. (So I got quite familiar with how the system works.) Called my regular plumber Monday morning, and they were busy until Tuesday afternoon! So based on the equipment supplier GP Equipment, I called Pure Plumbing, even though they have a non-A rating. They had a reasonable and quot;show upand quot; charge, and they came about mid-day. Meanwhile, I visited the pump supply store to get educated on how the system works and what I should replace. Mark from Pure Plumbing quickly diagnosed the problem as a faulty relay, a relatively simple repair. Of course I'd messed up a lot of the plumbing to install the temporary pump, so reassembly was a bit of work. Since the pump was 15 year old, I decided to replace it while the pro was here putting things together. Mark did NOT try to up sell me on the replacement, but said he would put it together the right way. Everything went great. They finished about the time promised, and they wanted to make all the and quot;modernand quot; enhancements that the equipment supplier had explained. I was very pleased that they handled the plumbing, the electric controls, and did everything the right way. Certainly not the cheapest, but after 2 days without sewage, we were happy to pay any price. I am quite pleased with the quality of work and willingness to explain everything. I even had them add a relay to connect the failure alarm to my security system
- Jeff R.
Texan Water
We had no water coming from the well. Brice came out quickly and resolved the problem in a short period of time. He also helped us get a good understanding of how the system works and why we had the problem (too much demand). The pump wasn't pumping because the 'pump saver' was doing its job, protecting the well pump from pumping dry. Their calm and professional support was so helpful to reducing a stressful event
- Sam D.
Excalibur Plumbing
He showed up on time and figured out the water pump for the heat pump system was not working. I opted not to get it repaired and will replace the entire HVAC system in the near future.
- Alexander H.
KC WATER FILTRATION
KC Water Filtration was whom we used to install our submersible pump, so when we needed to replace the bearings they knew exactly where to go under water. There's not to many companies that would put on a wet suit and pull out the pump, but they did. They were very dependable and as soon as the parts came in they were back out here fixing the pump in no time
- Pamela B.
Kyle Harrison & Sons Well Service
Arrived on time, and got right to work. Conducted the inspection and tested the well pump capacity, then provided information and recommendations for future maintenance. Installed the Pumptec Plus to protect the well pump from electrical surges and in case the well runs dry to prevent the pump from continuing to run to ruin. Crew was very informative and addressed all my questions. Crew cleaned up the work area prior to leaving the job site
- William J.
STELLAR PLUMBING
I called Stellar Plumbing. Someone was sent to my home on June 12, 2017 and looked at the problem. The access to the pump was in my closet. They opened the panel to check, but found that the pump was located to the right of where the panel was. If I wanted them to check further, they would need to make another opening in the closet to access the pump. If they still couldn't reach the pump, they would need to somehow remove a marble panel from the skirt around the tub.. I asked what the charge might be for a new pump and was given an estimate. I couldn't afford the $300 or $500 now so I told them, it would have to wait. They were very courteous and I thanked them for coming out. Their service call was approximately 15-20 minutes and charged $110.00 for looking at the problem
- William S.
GLASS WELL SERVICE CO
Called at 10 AM and service arrived promptly at 1230. Found the contacter would not hold to keep well pump running, replaced the control box, checked the system, primed the booster pump, and checked the pressure tank. Very thorough and professional.
- William J.
BEE CAVE DRILLING INC
replacement of pump and electrical control box. All work performed as expected and professionally.
- Kevin L.
GLASS WELL SERVICE CO
Delton Glass answered my initial questions and provided an accurate estimate for a well in our back yard. A separate 30A 220V electrical feed for the pump was installed (not by Glass). Drilling was scheduled and performed with no complications. The two very large trucks involved just barely fit in the area - some tree trimming was required to get them down the driveway. Pump and piping was installed, and the well is producing very good water. Final price was a couple hundred dollars less than the estimate
- Scott P.
A & W Water Well
I like Charlie. He was easy to work with, did not give you that "Used Car Salesman" feeling, quoted a price to install a new well pump and was back to install within a few days of calling and giving him the green light to proceed. He pulled my 25 year old well pump, replaced with a new unit and got me up and running again. We were able to get all of your sprinkler zones tested with the new well pump installed and have a better understanding of the well capacity based on information from Charlie. I will go back to A & W for additional well service
- John B.
Texan Water
Hello, I have never before expressed online how I felt about the service I have received from a service company, but I feel the quality, professionalism, product knowledge, and general can-do attitude is something that people should know. When I was faced with a troubling water pump problem and needed to find a solution I went online and found “Texan Water”. From the gentleman on the phone who patiently listened me describe my problem with my home’s water supply to the young man who promptly showed up on the agreed time and who was knowledgeable and efficient to the follow-up phone call to inquire about my satisfaction and answer question , I can only say I was completely satisfied and highly recommend this company of professionals for your water wells needs . Texan Water is the company for you
- Darrel M.
Excalibur Plumbing
Sean is a really nice fellow. He phoned before arriving, installed the water heater and pump and tested it to make sure hot water was going to all the sinks and showers. I'd highly recommend Sean and Excalibur.
- Robin H.
Sewage Ejector Pump Installation in Austin
San Antonio, TX
Recent Review:
They inspected the system and verified I needed the pump replaced. They quoted me a price to clean system and replace pump. They did everything in about 4 hours and explained every step they were taking and why. I highly recommend Legend Plumbing. The both technicians we professional and knowledgeable. Thanks again Legend Plumbing!!
Round Rock, TX
Business Description:
A clogged-up drain is every homeowner’s nightmare. The thought of a sink overflowing or sewage backing out of a toilet can give anyone shivers. Who can you call when you need help with a problematic drain or sewer line – and fast?
Zoom Drain of Austin, of course! We are the trusted team of drain and sewer service experts in Austin, Pflugerville, Round Rock and the surrounding areas for residential, commercial and industrial properties. Our highly trained team is equipped with top-grade tools of the trade and leading industry knowledge, so we can tackle anything that slows down your drainage system. Whether you live in a multi-story townhouse or an expansive ranch home, Zoom Drain of Austin can handle all your sewer and drain needs
Leander, TX
Recent Review:
Needed a small pump for a sewer ejector pump. They were able to come out the same day and pump so we could repair the ejector pump. Did a good job of explaining any possible additional charges, plus did a good job cleaning out holding tank.
Austin, TX
Recent Review:
They responded quickly to my phone call and came promptly to take care of the problem. The best part was that there was not a flat service call charge. They looked at the problem and gave me a quote to reject or accept. They were neat and professional.
Round Rock, TX
Recent Review:
They provided a great service. They had a good pricing and overall it was pretty easy.
Austin, TX
Recent Review:
Excellent owners Chris and Monica are professional, trained, responsive. Pleasant to deal with. Very busy so you need to sign up and get on their program soon. Not a fly by night operator, right tools, right equipment, right training to do the job fast, professionally, neatly. Cleaned up the site after they were finished. I'll keep using them as long as I have a tank. Priced right for the task you ask them to perform
Taylor, TX
Recent Review:
I don't remember the price. Overall, it their work was good. Give them an A all around. They always send the same guy. His name is Michael and I like him a lot.
Austin, TX
Recent Review:
We have a maintenance contract where they come out four times a year and check our system. They were very professional and did a good job checking our system. The guy even used our hose to spray the tank off and I would have never known if I didn't see him roll up our hose and put it away. They do let us know when it is time to pump our septic tank out
MARBLE FALLS, TX
Recent Review:
He is really good about following up. When you call him he is right there and if you have a problem he is right out.
Austin, TX
Recent Review:
They did very fast work for us and we have not had any kinds of problems with our septic system since they were here. And I thought that they were very nice to us. I really respect the job that they do. I sure wouldn t want to have to do something like that myself.
Austin, TX
Recent Review:
Excellent -seemed pricey but for the service provided, I consider it fair value
College Station, TX
Recent Review:
Excellent as usual. Fast, professional and reasonable in cost.
New Braunfels, TX
Recent Review:
Sprinkler system installation went smoothly and was a pleasant experience. The price was right and the service and quality was good. I would recommend and also use John again.
Fredericksburg, TX
Recent Review:
We had no water coming from the well. Brice came out quickly and resolved the problem in a short period of time. He also helped us get a good understanding of how the system works and why we had the problem (too much demand). The pump wasn't pumping because the 'pump saver' was doing its job, protecting the well pump from pumping dry. Their calm and professional support was so helpful to reducing a stressful event
Austin, TX
Recent Review:
Vince was on-time and on-budget. He and his 'trainee' got to work and got the job done quickly and efficiently. This was our second time to use this company and service. I don't rehire folks who haven't done a good job in the past.
Cedar Park, TX
Recent Review:
The septic overflow alarm went off and when I opened it up to look I saw that the pump had obviously stopped working. I called around 10:30 am and they squeezed me in that day with an ETA of 2:00 pm. The guys showed up a few hours later than expected, but of course you can't expect them to perfectly predict how long each job will take so I have no issue with that at all. The guys were exceptionally polite, professional, and efficient. They got right to work and did a very thorough job of cleaning out all of the tanks. Next they took logical and efficient steps to identify exactly what the problem was and was not. As I expected, the septic pump was bad after 11 yrs of use so they replaced it with a new one and had me up and running that day. They even took the extra time and effort to fix some problems that were obviously caused by poor workmanship from whoever did the original installation 11 yrs ago. They clearly communicated everything they were doing throughout the process and what they recommended we do to fix it. The price for everything was very reasonable and competitive. Most importantly, these guys knew what they were doing and took pride in their work. I would absolutley call them for any future issues
Related cost guides
Frequently Asked Questions & Answers about Sewage Ejector Pump Installation
What services are related to Sewage Ejector Pump Installation?
Plumbers
Water And Fire Damage Restoration
Well Pump Repair Services
HVAC Contractors
What do customers in Austin say about Sewage Ejector Pump Installation?
I met Lawrence at a small office building I own to check out a non-working sewage pump. Lawrence did arrive a little late to my appointment because his prior appointment took longer than expected. Lawrence removed the pump and I took it in to a shop in Austin to see if it could be repaired. It turned out that the pump was not worth repairing. I purchased a replacement pump and brought it out to my building for Lawrence to install. The installation went fine and the new pump is now working away. Lawrence and his helper did a good job and I will use him in the future.