I had a really bad experience dealing with Guardian,Protection Services, you can read my past reviews. I wasn't sure what to expect. Guardian Protection Services had locked out the new equipment that I had purchased from them in October 2013 by coding,. I fully expected Jeff Alexander, the Allstar owner, to tell me I would need to replace all of the new equipment. Now I had just spent $4000+ in buying new equipment, cameras etc from Guardian Protection Services and had paid a penalty for an early contract termination. I knew right away that Allstar was going to be different. Jeff showed up on time to do the system review, he looked at the system and he told me he thought he could get the system back in service, he could figure out the coding, it would cost me 2 hours of labor $180 and 2 months of up-front monitoring charges, no contract. I could reuse all of my new equipment and cameras. Now this was after 3 other security supply companies told me that I would need to replace all of the new equipment. So I was a skeptic, but Jeff was so confident that I gave him the opportunity. I was still a skeptic though. Anything to good to be true normally is. Jeff took the time to call me the morning of the installation to let me know his installer, Danny Perez, was on his way. I told him he was already at my house. Danny worked tirelessly and professionally to return the system to service. Allstar did exactly what they said they could do. I can use all of the new equipment that I previously purchased including the cameras. Again Jeff followed up the next day after the system was returned to service to make sure we got what we needed. In my experience, when the owner is heavily involved in the business, a restaurant, a repair shop, etc. the business will be well run and credible. I would HIGHLY recommend Allstar for security services. They do what they say they will do, they follow up extremely well, they stay with a problem until it's right, they aren't afraid of hard work, they price their services fairly---what else could you want? Thanks to the Allstar Security, Inc. team. Hats off!!!