Austin Roof Shingle Installation

Everything went excellent!! So professional and worked with me with the insurance company. I already recommended Salvador Roofing to family and friends!!!

Very well. George, our contact, is a very friendly and professional person. His communication skills were excellent and he kept in timely contact with us. From our first meeting to the completion of our roof, he was on top of everything. We had to postpone the installation for a few days due to the extremely cold weather and he made certain that when the weather improved, he had a crew here to do the installation. George personally inspected our yard for debris and swept the yard a second time for any nails. He had noticed some rotted facia boards on our chimney chase and replaced them and primed & painted to match at no extra charge.

Alex showed up as agreed with his roofer. He promptly assessed the damages to my shingles, provided photos and gave me a competitive price for the job. The work was completed within a couple of hours, at which time he once again sent me photos of the roof repairs to review. I was satisfied with the work and then mailed him a check to cover material and labor. His trust in me showed me that he was both honest and confident in the work to be performs.

Overall the experience was good. There were a few minor issues that were resolved quickly. The company owner is very responsive when issues are brought to his attention. The crew was punctual and kept the job site clean. I was very impressed with the effort they made to protect gardens and my pool from debris. They completed the job in one day. There was usually an english speaking supervisor available so communication was ok. I would consider using this company again.

Very well, they helped me through the whole prossess from claim filing to completion. I scheduled them to come on a Friday, left for work and when I got back I had a new roof. They did not leave a mess and the job was very well done.

Slightly lower than insurance adjuster's estimate. I was happy to get a quality roofer to handle a small job so quickly. Shingles match the previous shingles and looks like new. Some patches to other areas of roof as well. Work completed and cleaned up by a single worker in just a couple of hours.

Very prompt, service completed on time and well done. i have since used them again, at my new property and had the same excellent experience. In fact the service man came to give an estimate for a leaky window, and he made minor repairs at no cost!

I contacted Ace Roofing via email after store hours and received a call the next morning and was able to schedule a appointment for a free estimate within 24 hrs. The job was done quickly and professionally . Great service !

Excellent !! The first thing that Jason of Matthew Lorand Roofing did was return phone calls and show up on time. That shows how passionate and professional he is about his job. When rain was in the forecast he immediately sent a team to prevent rain from penetrating the roof. Estimates for job are presented timely. Help with insurance claims and interacting with the company are done if needed. He works with tenants if property is rented. Notice is given before materials are delivered. His team shows up on time, works quickly and cleans up everything. I recommend the Matthew Lorand Roofing company for a professional good looking job.

RWe gave Remedy Roofing an A when they first did the job but are now changing our grade to a definite F due to the following information we have dealt with over the past 4 days. We are selling our home and had it inspected...the inspection stated that we have many defaults in the roof. I called Remedy and they sent out Alan Woodard who went up and checked it and said, " I don't know who the crew leader was but they shingled on top of boards that were not secured properly. He said he took over 30 pictures and could tell the crew should have taken care of the bad decking before they got started. He said that it was definitely something that John would take care of. He said, "No need to worry, we will take care of this." Well, he must be the only honest man in the entire company because John Sirizzotti, central Texas manager, came by later and stated that the decking that is warped and ruined has nothing to do with the roof and that he would not be responsible for it. The next day I had 3 different reputable companies come out and look at the roof and all of them said it was definitively a shoddy job. One roofer even said, "Let me guess...Remedy Roofing did this job?" He said that there has been so many roofs done poorly by them he can't even tell me how many times their name comes up with roofing problems. I called the owner of Remedy Roofing in Katy Texas, Doug Trailer, and he said "We take no responsibility for warped decking. I asked him if he stands by the crew putting the new shingles on top of decking that was not stable and nailed down correctly. He said "Yes, my men did nothing wrong." He said the decking has nothing to do with the roof. He rudely said that it was like me taking my car to get new tires and then after the new tires were installed the engine blows up and I go back to the tire company and say it is their fault. I said in no way did this analogy make any sense...they were a roofing company and they should have told me the boards were coming up and swayed and rotten before the crew came and put the shingles on. I said I would have been happy to pay for the boards at the time of installation. He said again that the decking job has nothing to do with their job. I said I was going to report this on Angie's List and with BBB and he said "Go Ahead. " He also said in a rude tone that his lawyer was named Robert and that his phone # was 281-391-2003. I said that I had many pictures and I was going to send them to him. He said go ahead. I asked if he would look at them and get back to me today (Friday June 17th, 2011) and he said yes. This was very important because today was the last day of our buyers option period and I needed to get this roofing situation resolved. I sent him the pictures and have heard nothing. I called him close to the end of the workday and his secretary said that he had already left and I would have to get with him on Monday. We now had to ask for an addendum to our contract due to this mess! I did get an estimate from Clear Choice roofing and this is what he said on the report. Replace 6 plywood sheets that are warped or ruined, replace felt and shingles on top of the plywood, Re-nail sheets of plywood on right side of house, replace shingles that are damaged from nails sticking through them and not sealing, re-nail ridge vent, replace all shingles that have pulled up and are not laying flat or nailed down, reseal all pipes and vents. The total for all of this is $2,875.00 and now I regret having Remedy Roofing come out and do our roof in the first place because they are not a company that stands by their workmanship. Bottom line, DO NOT USE REMEDY ROOFING- you will not be impressed with the quality of the product or professionalism. I plan to tell all my neighbors who used them to double check their work for non-secured/ warped boards under their new roof.