Austin Metal Stair Installation

The overall experience was fantastic. Best Austin Handyman promptly returned my call for service and scheduled me out about a week. The onsite service was great, Jarrod did everything I asked and then some. He ended up going over our two hours by an hour but this was agreed upon before he started. He was able to stain our outside pergola and two separate flights of pressure treated wood stairs. We will use this company in the future around the house.

He was supposed to do two of them but did only one. Though the company was told that one of the fixture is along a staircase he did not bring a ladder for stairs with him. He left in the the middle of the job for an hour to go get the ladder . The ladder he got was not stable enough and he didn't complete the job

Louis properly repaired the staircase and made sure that everything was in acceptable condition before he finished.

We are very happy with the job that David did in painting our base boards and staircase railing. We originally thought we would re-stain our staircase railing. But after discussing additional options with David, we went in a different direction at his recommendation and are very happy with the end result. He was responsive, punctual, hard-working and professional.

Very professional, punctual and excellent at his job. Absolutely the best handy man I have ever used and have already signed up for another day for some more projects around the house.

They were excellent. John, the contractor was always available and easy to work with. The carpenters ( 2 guys) who did the deck were real pros, and didn't flinch when I asked them to change the shape of the deck EVEN THOUGH they had already installed a main support. They worked tirelessly and I am very pleased with the outcome. The masonry guys (2 men) were just as good: beautiful work. Eager to please. The iron spiral staircase was custom built and is a work of art (separate review of Ernie's in appropriate area of Angie's list). The young men who came out to install the iron spiral staircase at the end of the job weren't fazed by the fact that there was a fence between where the stair was to be placed and where their truck was - they used ropes and a tree to hoist the 3,500 pound piece of metal up and over !!!! We are very pleased with Capital Construction and all of their employees. Side note: when it came time to put the hot tub in place (even though it was not purchased through Capital Construction) all the workers dropped what they were doing and lent a strong hand ! So, overall they worked fast, efficiently and we would definitely recommend them and use them again.

The materials were definitely not up to standards and it ended up ruining the staircase, and they had no attention to detail. When we brought our concerns to their attention they responded with a bad attitude.

We have now used Handyman Connection now for the third time. We have used the same person to do our work. We are very pleased with the work of Louis and the professionalism of both him and his work and the professionalism of Handyman Connection.We will definitely keep using them for projects we have slated for our house.

It went very well. The team started in late July and intermittently would assign one expert at a time to perform the work of their specialty. They started by removing the old grungy tile in the entrance way and installed the new. They installed all the flooring including the cork in the kitchen and the bamboo flooring throughout the house while we went on a two week road trip. They were very trustworthy while we were gone and installed a lock box on the premises when they were not present. The handrail/new pony wall was started before we left for vacation and the stairs were rebuilt while we were on vacation. All the work was performed a the highest standard and they performed excellent work. The finished all the work on 8/27/2011.

The first day Stephen came out on time and checked out what he needed. Then on the 2nd day he showed up 1 and half hours late. He installed the stairs with a helper. But then he noticed the door hindge was broken. He had to call Home Depot and figure out what to do. He returned the 3rd day(on time) and took down the defective stairs and exchanged them for a good pair. He did not charge me for the reinstallment.