Austin Lightning Protection System Installation

He came out in a timely but I feel like he overcharged me and he did not do much. I will probably not use him again. He tightened a little screw on a light fixture. The reason why I called was that in the kitchen the lights would dim at times. He looked at the panel and said that everything was fine. Then he tighten the screw and charged me $200 I felt like I was taken disadvantage of.

Arrived on time, and performed thorough inspection. Explained what action needed to be taken. He found the damaged outlet and made needed repairs very quickly. Seemed to take the time to explain to me what had happened and what it took to repair.

Lightning struck my mothers house and killed her tv and computer, the insurance replaced everything but I didnt want it to happen agin. Butch showed up on time and had everything installed in a few hours. Would recommend.

It went very well. The lightning looks great and was all done in one day. Jeremy does great work and everything was cleaned up as well. I'd highly recommend JC Electrical!

Very professional and knowledgeable. Our house was struck by lightning and needed their expertise in evaluating our electrical systems to ensure they were safe and functional. They were thorough and efficient. Highly recommend.

He wasn't at the home for very long. They installed it and it seemed to be working -- we've had lightning storms since then. The router modem has gone out with the storms since then but I'm not sure if it's related or something else.

Jeff came out quickly and set appointment for tech crew. Only problem was mix-up between Jeff and crew on time of arrival. Tech crew was absolutely wonderful! Exceedingly knowledgeable, innovative and hard-working. They installed the new system and fixed the HVAC immediately. Will return to add more to system and repair surround sound.

I had 2 electric sockets in my bathroom that wouldn't work. I reset the GFI (or whatever it's called) in my kitchen but the sockets still wouldn't work. I called Lightning Volt Electric and they sent out Andy to fix my problem. Andy tested the sockets and confirmed that they were dead. He then went out to the garage and reset the GFI in my garage and the sockets worked. I didn't know that there were two GFIs in my house. I asked Andy what I owed him and he said a handshake. I have his card on my refrigerator and will use Lightning Volts next time I have a problem with anything electrical.

The work went well. The gentleman who came out was very thorough. He gave me an estimate for any further work that would need done. It was very informative.

After reading a lot of great reviews about Jackson Electric, I called and explained that my house was struck by lightning and we needed to have an estimate for repairs. I explained that the lightning hit a gas pipe and created an explosion that started a small fire. I also explained that the firefighters had turned off the electricity and told us not to turn it back on until an electrician had said it was okay to do so. I told them we were needing electricity back on so the cleaners could use their equipment to remediate the smoke damage in the house. They said they could send someone out fairly quickly. The appointment was set for Friday, May 16, 2014 at 3:00 pm. On Friday, the technician who was sent out was 2 hours late. He didn't call to say he was going to be late. I called the office after he was an hour late and they said he was on his way and would be there shortly. It was another hour before he arrived. As he was looking at the damage, I told him that the firefighters had turned off the electricity and the gas and that they had explained that because of the lightning strike, the damage to the electrical system may not be localized just to the immediate area of damage and that there could be damage elsewhere in the house. I asked him if he had equipment to test the electrical system. He said that there wasn't any equipment to test the electrical system. He said the only way he could test if there was other damage was to turn the electricity back on and see which breakers trip. He explained that if the wiring was damaged, it would trip the breaker for that section. I was very hesitant about doing that and told him so. I asked him if he could give me an estimate for repairs and he said he couldn't give me an estimate until he could assess the damage and wanted to turn the electricity back on and do the breaker test. I finally relented and he began. First thing, the breaker for the section that was damaged in the fire did not trip. He thought that was strange. Then he began messing around with the breaker switches, turning them on and off. I went into the house to check if the lights were coming back on and smelled a stronger smoke smell. I went back into the garage and told the technician that I thought there was a stronger smoke smell. He turned all the breaker switches off and then went out and turned the main electrical switch off. He then told me that he needed to call his boss, a master electrician. After he talked with his boss, he said that the boss would come out on Monday to look at the damage and give an estimate. We had other contractors coming out to the house on Monday so we waited for the electrician from Jackson Electric and no one ever showed up. We haven't heard a peep from Jackson Electric. We wound up working with someone else.