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Reviews in Austin for HVAC Repair
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Woods Comfort Systems
5.0
The Woods team responded to a commercial system failure Christmas Eve day, and the technician was on site quickly and we were up and running in a couple of hours. On a more recent occasion a Woods technician made a sudden service call on our home during the cold snap. Once again quick response and professional service. We will continue to use Woods
- Phillip V....
Ace Comfort
5.0
Professional and speedy service. They were able to come out in a timely manner and now we have cool air throughout our home.
- Christopher G....
Precision Heating & Air LLC
2.0
Technician was nice and seemed competent. However, after determining it was a capacitor, he did not have the correct part in his truck. No problem. At that point he told me it would be $289 to repair. And because we only had access to the exterior he would have to charge me $75 to come back? So he did not have the part but was going to charge me to come back? Lost my trust at that point. Called parts store and new capacitor was $50.00. I bought the part and spent under five minutes to install. All fixed. So $364 or $50 bucks and five?
- Jennifer F....
A-Plus Air Conditioning & Home Solutions
5.0
Have used A+ for several years and they have always been highly professional, cost competitive and do great work. I have used them for HVAC work as well as home solutions repairs.
- Stephen S....
Climanergy
5.0
My heating went out this winter and my home warranty company, Old Republic contracted these guys to come out. Shoaib (pronounced Shwab) was quick to identify the issue. I had started the heating a few times and briefly smelled gas. Turns out the ignitor was out, although the safety shutoff was working. Shoaib pulled a replacement out of the truck and had it installed in 45 minutes. He also did an assessment of the older heating unit and gave me some good advisement for managing it. Climanergy came out quickly, resolved the issue quickly and were pro's about it. 5 starts. -Bria
- Brian J....
TEAM FLO-RIGHT LLC
5.0
Went great!! Excellent service and their price was very fair. Would definitely recommend Team Flo-Right!!
- Joe H....
Randall Family Air Conditioning
5.0
Our downstairs A/C unit was not working, I did not know the cause. I called Stephen at approximately 3pm today (Saturday), and he said he was able to come over right away. He was there by 3:30, he quickly diagnosed the A/C unit fault, said the unit needed a new capacitor, and he was done by 4pm.
- Nirnay S....
ABC Home & Commercial Services
5.0
They did a very very thorough job. They made some recommendations to do and save money. I would hire them back in a heartbeat.
- Don A....
Austin Star Services
1.0
I filed a claim with my home warranty company and Austin Star Services was sent to my home. Austin Star Services has been to my home twice over the past two weeks. The first time I was told a spider tripped the breaker. The following visit, a starter kit was installed however the breaker has continued to trip. It tripped a total of 10 times yesterday. The technician asked me not contact my warranty company with any additional problems but to call them directly. I called them Thursday afternoon. I was assured that I would receive a return phone call either Thursday evening or first thing Friday morning. At 5:30 Friday afternoon I called them again. I spoke to Jon, the owner. He stated that he was awaiting a phone call from HWA (the warranty company) and would call me back by 8:30pm that evening. I waited an hour and at 6:40 pm called my warranty company for a status update. The warranty company informed me that 10 minutes prior to my call, Jon had called for the first time stating that my breaker was continuously breaking and that he had to do further diagnostics. The warranty company was awaiting instruction from Jon. I called Jon numerous times. Not until I left a message stating that I was being told conflicting stories and wanted to give him an opportunity to tell me what was going on before filing a complaint did he call me back. Jon continued to state that the delay was a result of waiting on direction from HWA. When asked directly if he had called HWA and informed them that the starter kit was not properly working, he answered no. When asked directly why HWA would call him with direction if they had not been made aware there was an issue with the unit, he apologized for any "miscommunication." Ultimately Jon stated that his first call to the warranty company was at 6:30, he had not made them aware of the issue earlier in the day as previously said BUT the warranty company was refusing to fix the unit until it "completely failed." He further stated that HWA told him that there was nothing that could be done and if he drove to my house the only thing he was authorized to do was to flip my breaker. I called HWA, I was told that no such thing was said. In fact, I was told that a continuously tripping breaker in the Texas heat is considered an emergency under their policy. When Jon was confronted with this information and asked the name of the person he spoke to directly, he stated that he spoke to "like 7 different people about it" but doesn't remember their names. Amazingly, none of these 7 people made any documentation regarding their conversations. He then, again, apologized for any "miscommunication." This company took my service call fee, is paid by the warranty company and not only did not fix the problem, but lied numerous times about the status of the work. I realize there are unforeseen issues that arise but I do expect that when I allow a person into my home, that are honest and trustworthy. This company is not
- Kelli B....
Mark's Air Conditioning & Heat
3.0
Purchased Big Deal for service call, scheduled appointment for 6 pm on 6/4/15. Tech was 40 minutes late due to being lost. Work went ok once he arrived. Unit was blowing cold air that evening. The next day it started blowing hot air again. I immediately called Mark and he promised he would come out and take a look at it over the weekend. He never showed up and I never received a follow up call about the unit
- Patricia D....
Radiant Plumbing & Air Conditioning
3.0
On the positive side of the experience, I had an Angie's List coupon for the tune-up, and as far as I can tell that work was completed correctly for the price I paid. The technician was nice enough and worked quickly. My A/C seems to be working fine at this point. On the other hand, I did have issues with the repair. First, the technician was confused (his words) and unsure about how to price my job. No one at the office seemed able to answer my questions, and kept referring me back to the technician. When I got the bill, it literally didn't add up to the price charged. Second, he told me the motor would need to be replaced (for $250) until my husband pointed out that it was still under warranty. We ended up not paying for the part, but we did pay for labor. Third, he was several hours late to complete the job (although he was on time for the first visit) and the only reason I knew when to expect him was that I called the company when he didn't show up. We were very busy and had a lot going on, so I do not fault the company for all of the communication problems. I don't feel that we were charged an exorbitant amount--as far as I can tell, about $179 for travel and diagnosis of problem, plus $100 for labor. Overall, a fair job, but I would have preferred clearer communication about the charges
- Paula B....
Handyman for Hire
5.0
Pete came out and looked at job. Knew exactly how to fix a/c pad. Gave me good ideas on kitchen lighting. Price was very reasonable. Even picked up lights for me.
- Willard M....
Strand Brothers Service Experts
5.0
They were professional. The job was done quickly. They stayed the whole day to make sure the job was complete. I am happy with the final outcome. They followed up with us a few days later to inform us how things work. Very happy with the overall experience.
- Billy S....
GALAXY AIR CONDITIONING
5.0
I have used this company several times for AC work and Levi gave us honest fast service each time. Levi went above and beyond to make sure and get us a new control board for free as the part was under warranty. Levi did all the warranty work for us.Excellent service.
- William D....
ABC Home & Commercial Services - Austin
5.0
Late Friday night, it became clear that the A/C fan was on in our house... but the house wasn't cooling at all. I called ABC (who we have used many times). Jorge was at our house w/in an hour, explained what he was doing, and had the whole house cool again in no time at all. We received a Home Warranty when we bought this house last year, but we always use ABC when we want something done fast and properly. We also have a rental property and recently used ABC to address a plumbing issue there. Great service again. I HIGHLY recommend them
Eric at Fontaine A/C is a true professional. I called several A/C companies to inspect my system. Most companies only want to talk with you about a complete replacement. There appears to be little “service” in this service industry. While my A/C was still working, it’s 14 yrs old and there was an issue in operation (it has 2 zones/thermostats but, only one condenser outside). In addition, the register in the master walk-in closet wasn’t producing any air flow. Eric came out and checked the system. He judged it to be “good operating condition” and he discussed my options for the problem register. When I asked how much for the service call, he shocked me and said “nothing”. He said he didn’t do anything and didn’t feel he should charge me. Its hard to find such honesty and professionalism in a contractor. You can bet I will call Fontaine A/C when I need any HVAC work
The fan motor on our indoor unit went out at about noon. I called Chris and he indicated he would be here in a few hours. HE got here as he indicated, assessed the problem and convinced the supplier to wait a half hour for him to get back over there to get the correct motor to fix the problem, and was back by 5:30 and had it replaced by 6:00. This was a Friday afternoon and his diligence saved us from a 100+ degree weekend with no a/c. This is the third service he has done for us including our rental properties. He also installed the new system on a remodel that we did and was the best price by far. He is very personable and will go that extra effort to try and get you back in service or to provide you with a competitively priced new system
He does things quite often. He is very knowledgeable and very good. He is just an honest worker. He doesn't believe in gathering the customers. He is very conscientious about money and he is usually well below of all the HVAC people. He is very polite and very courteous. It is not all about the dollar with him; it is about putting the customer first
Josh returned our call withing 1/2 hour and showed up 2 hours later, exactly as he promised. He diagnosed the problem quickly, found he did not have the parts on the truck, and drove back to the shop to get them. Josh called me back to let me know the parts were available and returned to finish installation within 1/2 hour. A capacitor and a dual contactor were replaced. He tested the unit (works fine!!!) cleaned off the coils on both units, put everything back as he had found it, and was on his way. Josh was friendly, knowledgeable and professional, and answered all my questions. All in the middle of our 100+ degree heat wave
This company was the most responsive company I have ever worked with. Reached out to me upon notification and came to my home that day to assess the requirement. Arrived on agreed day on time, did an excellent job, cleaned up after themselves. The fix to balancing output is excellent. finally we have heat and AC where it belongs and the comfort level in our home has substantially improved. We are very grateful for the professionalism of this company and the final outcome
It went very well. Paul showed up on time and did a bang up job. He also cleaned up afterwards and hauled off all the trash from the job site. He had to do some additional work because our shut off valves froze up and had to be replaced.
Their tech does good work. Replaced the blower motor for my heater. The charge was $380, however they charged me an additional $50 service fee. Most companies will waive their service fee if you're hired them to do the job. I emailed them about this charge and they did not respond. I also asked them for a bid on another job and they also never responded to me. So although they do good work I find them to be unprofessional for not responding to me and a bit greedy. I will look for a company that waves of their service for you when you hire them
We were having problems with the heater in our rent house. Jeremy was prompt and professional. He came out the same day, identified the problem and repaired it quickly. It is working great now! We also had a technician come out to our home to check our a/c system to insure everything was working properly. He did a thorough inspection and spent a lot of time explaining everything to me. I will definitely use Superior Service Company again
They were professional. The job was done quickly. They stayed the whole day to make sure the job was complete. I am happy with the final outcome. They followed up with us a few days later to inform us how things work. Very happy with the overall experience.
Travis and Dave arrived on time, and walked through a few small tests. The city utilities had told me I probably had a leak under my foundation because my water bill had jumped up incredibly. The guys showed me the meter, explained how it works, and said that they would perform the test, but didn't think I had a leak. So I declined the expensive test. They had pointed out some small leaks and things that needed attention, and I had been considering getting a new toilet so I went ahead with the small repairs and the very nice new toilet. In all, less than 2 hours from start to finish; clean professional techs. Do I think they are a little pricey? Yes. BUT I got next day service and did stuff for me that I either didn't know how to do, or didn't want to do. So, thumbs up
HVAC Repair in Austin are rated 4.5 out of 5 based on 2,163 reviews of the 13 featured Austin pros
The Angi rating for HVAC Repair in Austin is a rating based on verified reviews from our community of homeowners who have used these pros to meet their HVAC Repair needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.
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They were able to come out the same day and were great to work with. From booking the appointment with Krystal with ease and Daniel who repaired the AC was great. I highly recommend Petrocelli Services.