Matching on Angi
The only hiccup we had was a delay in the delivery and install of the shelter. Unfortunately this is not under the control of Texas Tornado as the shelters are built by Bennett Steel in Tulsa, OK. So, being a certified partner installer for Jim Giles safe room, turnaround estimates are subject to many variables at the manufacturer. Now, when a batch of shelters was finally ready, Texas Tornado drove to Tulsa from Arlington on a Monday, picked up 3 shelters, and by Wed. they were down in Austin installing my brand new 4x6 in my garage. I genuinely felt like I was a priority. Install was professionally and carefully done. Ferroscanning was performed to mark non-drillable areas of the slab. The crew eased the shelter into the garage, causing no damage and positioning it exactly where I wanted it. I was constantly told "We want to make sure you're satisfied" by all three of the crew. They carefully made sure every part of the install was done correctly, not rushing it. All of the particulars with the special deadbolts were explained and paperwork was handed over. Balance payment was a snap. They cleaned the whole shelter and checked all functionality before leaving.