I purchased Breda Pest Management's "Big Deal" for termite treatment plus 10-year warranty. First, a gentleman came by the house to do a termite inspection and to draw a basic graph of the house for the people who would be coming back to do the actual treatment. As the inspection took place, he explained how the infrared camera worked and even showed me examples of what it would look like if we did have termites in the house (which we didn't). He sat down with me and explained exactly what the treatment consists of, and why this treatment is better than the usual bait traps that other big-name companies use. Two other men came about a week later to complete the treatment. This consisted of drilling holes & digging a trench around the house, then treating with Termidor and closing everything back up. They were extremely polite and appear to have done good work. I also use this company for my quarterly pest control, and am always impressed by their knowledge and willingness to help.