Atlanta Pool Liner Replacement

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Reviews in Atlanta to Replace Swimming Pool Liner

Factory Direct Liners Inc
1.0
I ordered a pool liner from Factory Direct Liners in January 2021. The pool was measured incorrectly from the beginning. The installers tried to put the liner in anyway. They asked to use my dry vac to install the liner, rather than use their own proper equipment that was being used at another location. It did not fit. It was oversized and caused wrinkles throughout the pool. The liner also leaked. They drained my pool 3 times to try to fix the wrinkle and leaking issues. The original installer died during this process. A second installer was sent to my home. He was not able to get the wrinkles out either. He tried to put an LED light in. He used the old seal to install the light. The light was improperly installed and burned out. A third installer was sent to my house to fix the wrinkles and found holes in the liner from the factory. He stopped trying to fix the wrinkles because he said I would be getting a new liner from the manufacturer due to the holes. I found that Ms. Evelyn Shanni never placed an order for a new liner and has not completed the job. I paid half up front and it was agreed I would pay the other half upon completion of the job. The job was never completed, I missed an entire season of pool usage, the light is hanging out with wires exposed and no answers from the company as to when they will make good on our contract. This has been a nightmare from the very beginning. DO NOT USE THIS COMPANY!!
- Timothy H....
DACULA POOL SERVICE INC
5.0
I could not have been any more pleased with the work that they did on my pool. They were extremely nice, and they showed up within hours of my calling their office. They worked very fast to get this new liner installed, and the price was very reasonable and affordable.
- Lucy W....
AquaRama Pools Spas and Service Inc
2.0
I called late one day requesting emergency repair to the vinyl pool liner after a puncture occurred. The customer service personnel agreed it was an emergency, but I would have to call at 7:30 next a.m. to reach someone in svc. dept. I called the next morning, and I was told they would try to get someone out that day, but that didn't happen. Several days later, the vinyl liner and backing began to float. The service manager was rude and unprofessional on our telephone calls. I actually went into the store to speak with the owner. That was a waste of time. Long story short, after more than one month, we finally got the tech. out there (after several visits) to repair the problems. The overall repair job is horrible. The patch is lifting around the edges, and the backing still doesn't sit flush and even. We will NEVER use or recommend Aquarama for pool service and/or repairs. It seems from other recent comments that they are spiraling out of the realm of good customer service and work.
- A D....
Bahia Pools
1.0
The Owner Louis, came and measured our pool but he measured the pool wrong, so brought a liner that did not fit and had to reorder the liner which would take another 2-3 weeks. We had to cancel 2 pool parties. He then ordered a new liner and when he came to install it, it was also the wrong size. It was too big had tons of big wrinkles. He installed it anyway so we could have my Daughter's 16th Birthday Party and this one that he installed leaked!!!! Having lost trust in Bahia Pool's abilities, I asked that he reimburse me the $1400 I paid him, so I could hire someone new that knew what they were doing but he refused. I am now having to take him to court, DO NOT USE THEM!!!!!
- Liz G....
Factory Direct Liners Inc
1.0
In May of this year, I called the company to let them know that the liner had completely faded. I had to call them for over 3 months. They asked that I take pictures of the problem, I submitted pictures to them twice and was told they were not good enough. They then sent an ex-employee, and friend who happened to be in the area, to my house to take pictures of the liner with his flip phone. In July, no one from the company had come out to our house, and there was no resolution. I called again and insisted that someone from the company out to look at it. In October the finally sent an actual employee out to the house, causing me to delay closing my pool. He, Brad, agreed that there is something not right with the liner. He also took pictures. Their final decision is that the liner fabric came from the manufacturer in Canada, and that company doesn't feel that they owe me a new liner. I explained I bought the liner from Factory Direct Liners, and there is no reason I should have to deal with the manufacturer they bought it from. I have even offered to pay for the labor to have a new liner put in, just not pay for the actual liner itself. I have owned this pool since 1982, I am not a beginner at pool maintenance. All I want is the same liner I have, and I will even pay to have it put in.
- Stacy R....
GREATER ATLANTA POOL SERVICE AND SUPPLY
5.0
They were on time; They charge a reasonable price; They have great communication. There was one instance where they forgot to order a part but they were upfront about it and apologized profusely. I would highly recommend them and will use them in the future. One of the most important things about this experience is that they properly installed the liner and I appreciate their professionalism.
- Dave L....
PERIMETER POOL SERVICE
5.0
Bob arrived at our location at the time he had promised. He took measurements and gave us a comprehensive estimate. He left us with some brochures detailing available colors and styles. We didn't make our decision to use PPS that day and did not get any pressure from Bob to close the deal. After getting other estimates we decided to go with PPS. The liner was installed in the time frame promised and was done in one day. The installation crew was polite and professional. Fortunately, we didn't need any substantial repair work and what little was needed was covered under our original agreement. We are very satisfied with the results and would not hesitate to recommend PPS to anyone needing service on their pool.
- Gary H....
Factory Direct Liners Inc
3.0
This company promised a liner install in my pool by July 4, which was about 2 months from when I first made contact with them. Not only did they not make the date, they were 9 days late and I missed out on being able to have my son's family of 5 on the 4th and the next week my daughter's family of 6 swim in my pool. They strung me along for the last two weeks promising that it was going to be the next day then the next. The work seems to be fair to good quality, but it took 5 days.
- Daniel C....
American Leak Detection - Atlanta
5.0
Called the company on a Friday afternoon they were able to schedule us for that Monday. David arrived when scheduled and was able to locate and repair the problem in about an hour.
- Karen L....
Off The Deep End Pools
5.0
Daryle did an awesome job installing our (customer supplied) above ground pool liner. We had several rain delays but he came out on a hot and sunny Saturday and completed the installation neatly and accurately. I do not believe there is one wrinkle to be found. We were impressed and are certainly glad we chose small business for the job.
- James M....
Factory Direct Liners Inc
1.0
Extremely stressful experience. Took 9 weeks due to mistakes and lack of communication. Installer was unprofessional as was owner. While liner was finally complete, the experience was horrible and the owner was rude and full of excuses.
- Dawn T....
AquaRama Pools Spas and Service Inc
2.0
Work was eventually completed satisfactorily. Original estimate indicated 2-4 weeks, from the time line was ordered to completion. It actually took 2 months. Aquarama people almost never returned calls. When we were able to reach someone, there appeared to not be familiar with our job. Virtually every scheduled visit (estimate, draining, liner removal, installation, etc.) was either missed or rescheduled.
- Dick G....
Factory Direct Liners Inc
5.0
I have a very old pool that needed various repairs as well as a new liner. The representative from Factory Direct Liners came out to inspect and give me a quote and I was impressed from the get-go with his honesty because he gave me suggestions on how to save money rather than selling unnecessary services. I did have other company quotes for comparison but chose them because the company is family owned and they have been in business in Atlanta for many years. They have a beautiful selection of liners and everyone there is so nice and easy to work with - from the office workers to the guys in the field. They showed up when they were supposed to and completed each task to my satisfaction. Practically unheard of these days! It was very interesting to watch how they go about taking out the old liner and installing the new one. They have a system that worked 1,2,3 - I thought it was going to be a nighmare of a mess but they worked so quickly. The new liner looks fabulous and I feel like I have a brand new pool. I appreciated how neat they were during the whole process and they completed all the work on time which is also surprising these days! I also purchased a pool cover which I did not previously own so next Fall they will come out and winterize the pool and cover it for a nominal charge. I have been busy for years each Fall trying to keep the leaves out of the pool and should have purchased the cover a long time ago. They sell chemicals too so it is one-stop shopping for your pool. I can't say enough good things about the job they did and how incredible my pool looks. Can't wait to have a pool opening party and show off my 'new' old pool. It was a great value.
- Elsie S....
American Leak Detection - Atlanta
5.0
Excellent. He found small liner leaks as well as leaks at the main drain. The person was professional and did a very good job. I would highly recommend this company. I feel the price was reasonable.
- Linda M....
Factory Direct Liners Inc
4.0
The job went good. Weather played a major part in delaying the work. I am happy with the finished product.
- Jessica F....

Replace Swimming Pool Liner in Atlanta

5.0

(2)

Cumming, GA

Recent Review: He has been my pool guy for 4-5 years now. I always go to Lance for pool service. I was so happy with him. He was fine. He was professional.
4.5

(2)

Canton, GA

Business Description: Premier Pool Enterprises is an Atlanta pool company that provides pool management services, pool supplies, pool remodeling, pool resurfacing and new pool construction for residents, corporations and organizations in Cherokee, Cobb, Forsyth, Gwinnett, Paulding and other surrounding counties. Our company started with Premier Pool Service, Inc., founded in 2001. Built around the premise of safety, reliability and dependability, we have continued to grow steadily throughout the Metro Atlanta area.
1.1

(3)

Roswell, GA

Recent Review: Disappointed in this service because it had come so highly recommended. It seems like the ball was just dropped with our pool - we were upfront about what we needed in a pool service but when we notified him that it seemed like the pool was starting to have algae problem he never responded to our text message confirming his date of service. Now we are spending lots of money on extra chemicals to turn our green pool back to clear and the pool is out of commission the one week we have visitors.
1.0

(4)

Smyrna, GA

Business Description: Our company offers an affordable weekly and bi- weekly pool maintenance and cleaning service for commercial and residential pools. Our packages includes water testing, brushing, vacuming, filtration system inspection and chemicals to balance pool water. Call now to schedule an appointment at 404-512-8798. prices start as low as $50.00 We are a licensed and experienced company. "WE MAKE POOLS SPARKLE"
4.8

(6)

Atlanta, GA

Business Description: Southern Living Pool Services is a local, family owned company servicing the Cumming and Alpharetta region. We offer cleaning and service to keep your pool sparkling! Give us a call today to schedule your appointment.
3.8

(4)

Stockbridge, GA

Business Description: PRIMARILY RETAIL FEATURING BIOGUARD CHEMICALS, DOUGHBOY A/G POOLS, PRIMO GRILLS, GRIZZLY COOLERS, SPAS AND SAUNAS. COMPLETE POOL REPAIR. POOL CONSTRUCTION AND RENOVATION. LINER REPLACEMENTS.
4.4

(8)

Buford, GA

Business Description: Sunrise Pool Services Inc. is a family owned company that was established in 1984 with one truck and one employee. By delivering a dependable and top quality service, we have grown to be Georgia's premier pool service company with a fleet of 21 service trucks and highly trained technicians. Our #1 goal at Sunrise Pool Services Inc. is customer satisfaction. We take pride in our work and have stayed in business for 26 years by providing the highest level of customer satisfaction possible. Our commitment to our customers is to provide top notch swimming pool service and repair.
4.0

(4)

Smyrna, GA

Recent Review: When they finally came out they did an okay job, however I do not know whether the problem has been entirely fixed. They are not the most responsive. I called them to come out and they replied with an email saying that they would call me the following day and I did not hear from them until about a week later. When I called and rattled their cage they finally responded and sent someone out to look everything over.
4.2

(17)

Roswell, GA

Recent Review: Very knowledgeable and easy to talk to. Mark explained everything to me and mentioned my options as well as what he would do if it were his pool. I very much appreciated his experienced opinion. For anyone else needing an assessment of a pool at a house they are looking to purchase, I recommend Peach State Pool Service.
2.9

(9)

Atlanta, GA

Recent Review: This company promised a liner install in my pool by July 4, which was about 2 months from when I first made contact with them. Not only did they not make the date, they were 9 days late and I missed out on being able to have my son's family of 5 on the 4th and the next week my daughter's family of 6 swim in my pool. They strung me along for the last two weeks promising that it was going to be the next day then the next. The work seems to be fair to good quality, but it took 5 days.
4.3

(13)

Canton, GA

Recent Review: They came out on time and did what they were suppose to do. They just did their job. They don't try to oversell you stuff.
4.9

(8)

Lawrenceville, GA

Recent Review: I couldn't have asked for a better experience Sean was tremendously professional prompt and even came back the next day to check on the pool and delivered me pool salt. He is so knowledgeable on pools I was in awe!!! taught us a lot and recommend him highly an absolute sweet man to do business with and very very professional. If you are looking for an excellent pool service look no further than Sean!!!!! 10/10 stars!!!!!!

Rate Angi’s Replace Swimming Pool Liner in Atlanta

Featured Rating:
3.9

Replace Swimming Pool Liner in Atlanta are rated 3.9 out of 5 based on 82 reviews of the 14 featured Atlanta pros

The Angi rating for Replace Swimming Pool Liner in Atlanta is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Replace Swimming Pool Liner needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

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What services are related to Replace Swimming Pool Liner?

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What do customers in Atlanta say about Replace Swimming Pool Liner?

Probably the best in Atlanta! During a very busy season, Britt was able to squeeze us in his schedule. He was very professional, on-time and was a perfectionist about our pool. I can't say enough about this guy and his team. He came back twice to make sure everything was done perfectly...and it was. Britt could teach the other pool service companies in Atlanta how to treat customers respectfully, how to service a pool excellently and all for a fair price.