Atlanta Shower Valve Repair

The service I received was excellent. I was very satisfied and impress with the young technician; Jordan Wooten.

Our plumber arrived within the planned window of time and had our problem fixed within one visit. We typically do our own repairs and the plumber let us watch the whole process in case the leak happens in another bathroom. Very pleased with Allgood Plumbing and would recommend to others.

We had our bathroom remodeled more than a year and a half ago when shower head began to leak. A valve needed to be replaced but the the original tile company tiled in most of the the valve and the only way to replace it was to make a 5-inch hole in the center of the 12x24 tile. Previously, we had a tile company representative from a large company come out and take a look and he was afraid that he might break the tile. Then, we contacted Mike McShane of McShane Home Improvement and he assessed the repair and increased the size of the hole for easy access to the valve and then replaced it. We were very pleased with Mike's professionalism, promptness, and the quality of his work.

He gets an A on price and A on work. My wife has been dealing with him, but I have heard no complaints.

Kerry and Kevin were punctual and very professional. They removed the old valve from the wall behind the shower. Their preparation and welding techniques demonstrated experience and pride in their workmanship. They also replaced our kitchen faucet with equal skill and speed. I would not hesitate to recommend Kerry and or Kevin for any plumbing project.

My wife was expecting an individual by the name of Cory or Cody to show up for a scheduled appointment. When he didn't show, my wife called the number listed and the individual answered by speaking to her in Spanish. She was bit taken aback by the response so she didn't respond immediately. She then began speaking Spanish herself but the individual responded by "that's all the Spanish I know" - in a joking manner which she considered it to be a bit unprofessional. When she asked him about his whereabouts, he said that he had called and since there was no answer, he decided to wait at a nearby gas station until he had grown tired of waiting and decided to leave. When my wife asked him why he simply didn't "knock on the door" the man said that the place looked abandoned and "boarded up" and no one seemed to live there. Our home has an industrial facade which is unusual for Atlanta, but a Knock on the Door goes a long way. When she asked him to return and begin on the task he refused and decided to raise his voice to my wife. She says she didn't quite understand what he said because as soon as he raised his voice she hung up on him. Very Unprofessional.

It was a fine experience. They were prompt and courteous. They did have to come back and fix the shower valve because they did not cut it short enough the first time. They did come back quickly to fix it.

The handle to the shower broke on a Saturday. We reviewed Angie's list and called 4 or 5 plumbers that said they worked on Saturday. Aaron's was the only one that answered the phone. We could not get a Saturday appt. but booked an appt. for the next week. Customer service was good and they arrived on-time. I must say the work was completed quickly (in 45 minutes or less) and quality of the work seems fine. HOWEVER, Aaron's fails completely on price. They replaced the shower valve and put on a new handle in under 45 minutes. From research I did later, the average price for this job, including parts, is $150. They charged $398 and "gave" us a $20 discount coupon for a total of $378. They also tried to charge us an additional $149 for a shower handle. Fortunately, we had bought one for about $10 already and they agreed to use that one. I am unable to recommend this plumber due to the price alone. I feel I was totally taken advantage of.

The service was very efficient and professional. Terry Hall, the service technician was extremely knowledgeable and friendly. He explained the whole process of the repair and showed me exactly what had broken.

I got Atlantis Plumbing through Kudzu, not Angie's List because after another plumber on Angie's List had come out and significantly messed up my work, I decided not to trust anyone else on Angie's List. I didn't know Atlantis Plumbing also is on Angie's List until now. Tim R and his son came out and told me what that other plumber had done wrong -- they even showed me the cut-off valve, which the other plumber couldn't find (that plumber simply cut off the hot water and told me that that was the cut-off valve). It turns out that plumber didn't even put new washers on the stems, as he told me he did. After finding out about all the lies he told me, I thought about going to plumbing school myself. He certainly ripped me off. However, Tim R and his son did a very good job; I saw all the new products they put on. Everything works fine now, and I will call Atlantis Plumbing again if I have another plumbing problem.

Plumber arrived early and finished well before his estimated time. Very professional job. Cleaned up everything that didn't require a vacuum cleaner.

Arrived on time, checked the problem, diagnosed it, gave me an estimate for the replacement part and labor. I expected it to be high, and I did not bother to haggle. Fifty for the part and a hundred for labor. OK. What I am going to do, fix it myself? Pleasant disposition. Shower fixed!

The service technician that came to my home, Michael McNamara, really went above and beyond! His customer service and professionalism exceeded my expectations. It is not everyday that you can find a service provider that truly cares. He is a superior representation of the company. He made a very stressful situation a pleasant experience and I am extremely pleased with the service I received.

I have used them several times and have been very satisfied with their work. They do good work and are pretty reasonably priced.

Quickly diagnosed the problem, went to get replacement parts, came back and fixed. Checked work. Came back at no charge an hour later when we thought it was leaking. Turns out it was fine. We just didn't turn off all the way. Was gracious about our mess-up.