Atlanta Shed Repair

One word "Exceptional" from start to finish!!! Special thanks to Glenn for his customer service/support. He was definitely God sent. Again, thank you to all who were involved in this project. :-)

We've used Southern Specialty 3-4 times in the past and called on them again when we were ready to build a storage shed in our backyard. As usual, Rod & his guys did a meticulous job-- quality work, on budget and finished the job in a shorter timeframe than expected.

WE MET EUGENE (AMISH) AT THE HOME & GARDER SHOW DURING THE EARLY SPRING MONTHS & COMPARED HIS WORK TO A NUMBER OF OTHER AMISH TOOL SHED PROVIDERS. THE SHED WAS DELIVERED TO SITE IN PIECES. EVERYTHING WAS CONSTRUCTED ON SITE & WITHIN A HALF DAY. THE VINYL SIDING, ROOF, DOORS, & WINDOWS WERE ALL CUSTOM INSTALLED THAT DAY. SITE WAS CLEANED UP & WORK WAS METICULOUS!

Came and said he would fax us a quote. He said he was going on vacation but we have not heard from him since!

I was moving from out-of-state and needed a shed to replace the dilapidated one at the house we were buying. Joseph was very helpful in answering my questions. Due to the lot size and shape, we needed a 8' deep, but 16' wide shed to best utilize the available space. Because it was going to be near the ranch-style house with low-profile roof, it was important that the shed not 'over-power' the house. Joseph recommended the Oxford with it's Saltbox style roof. After moving into the house and getting settled (over two months since initial discussion), I scheduled the build. They still had my info and knew what I wanted. Like others have said, the materials arrived exactly when stated, and one of their builders came and built the shed himself. This is a quality build that feels extremely solid and designed to last. Feels more like a garage. They even put the floor joists 12" on center! This is an amazing group to work with, and they obviously have pride in their product!!

Matt was very responsive to my request for an estimate. He came, measured, and gave me an estimate in a folder with all the supporting certifications and insurance information that I would have asked for. After reviewing the estimate, I asked for additional insulation to be be placed on the sun room roof. He revised the estimate quickly. The very professional crew of 5 men worked on the 42 squares of roof for three days. Since thunder storms pop up every day this time of year, I was pleased to see that they stripped, and placed new shingles on sections of the roof at a time. This made it easy to cover the exposed section when rain showers came. The crew was very professional. They all knew their jobs and performed them well. Vicki coordinated the crew and answered any questions that I had during the project. After the job was complete, Matt came out and performed a thorough inspection of the completed job. Matt's Roofing and Gutters is a first class company and I would recommend them to anyone that is in need of a new roof.

THE CARPENTER WHO ASSESSED THE JOB APPEARED TO BE HIGHLY COMPETENT. THE ESTIMATE OF $2125 SEEMED SOMEWHAT HIGH.

Contracted for a shed on my property. They appeared very professional at first. Came out on a Saturday morning to see the site and take measurements for a quote. The office manager was prompt in getting a detailed contract to me and was responsive when I needed info for the building permit. After that, the professionalism disappeared. The contracted start date came with no call/email update. When they hadn't shown by 10AM, I called them and was told they were behind a couple of weeks. But couldn't find the time to let me know this. When they did finally get started 5 weeks later, the work was shabby: - the shed sits crooked with respect to the property lines. - the shed didn't pass required city inspection the first time. The guy sent someone else out to correct the problems. That guy said he has to correct issues all the time for this guy. - now it's raining and I'm finding that the roof leaks; apparently the ridge vent was put on crooked. Save your money and stay away from this guy.

James Altman with Altman Handyman Services is a real professional. He has completed severals jobs for me: shed renovation and deck stairs and post replacement. He was very courteous and a good listener when I was explaining what needed to be done. He completed all jobs in a timely manner, was very thorough and always showed up at the times he said he would. Also pricing was affordable.

Gary was a breath of fresh air after having other less professional contractors in our home. He was very prompt and courteous and even called to let me know that he was running a few minutes late. He is a very skilled carpenter as his company title suggests. Both doors turned out awesome and even better than I expected. I will most definitely be calling on him again in the future.

Excellent punctuality-always there when said they would be and did an excellent job of workmanship on the deck and the rest of the project as well. Would highly recommend this contractor-certainly not the cheapest in town-but like anything-you do get what you pay for. this contractor does return calls and will come back to address any issue.

Mr. Moore came to my home very timely as promised. He repaired the back door knob lock at the frame so it would stay lock when locked. He replaced a new door knob to my den door. I had the new door knob . I asked more questions about carpentry work to repair a broken drawer to a chest of doors I had for years. He gave me an honest answer to replace the old chest of drawers with a new one. I believe the cost of repair would not be worth the sentimental value. He said it would be costly to repair the roof of my outdoor shed because of the way it was built. I believed him and decided to keep doing what I have done about the roof of the shed. Patch my way. It's working well enough right now.

The garage build went badly. Once the project started, they were numerous delays and poor quality work that had to be redone. The shingles were incorrectly installed and the building had to be completely re-roofed, the siding was not installed according to the plans and had to be reinstalled, the garage door contractor took 4 attempts to get the proper tracks onsite and installed and adjusted, the concrete crew cleaned their tools in my grass, the concrete truck cracked the existing driveway, the concrete truck cleaned out his truck in my front yard and better-bilt left it there for 5 weeks, the landscaping was poorly done, etc. It was an overall lack of attention to detail from top to bottom. His crew never put in a 30 hour work week and when i questioned this I was told that I should have put it in the contract if I expected a 40 hr work week. Really? There is a dispute about the amount billed for the concrete poured and i withheld <1% of the total $30K+ on the final draw. I asked the owner to meet me to resolve the issue but he refused. He became extremely angry and threatened me with a liable/slander lawsuit if I continued to speak my opinion about the build and initially said he would not honor the warranty if I didn't pay. He has still refused to attempt to settle the dispute as of this writing. I am currently waiting for warranty work on the concrete that has recently cracked in 3 places and will have to be repoured. I have had no response from their office to fix this defect after several weeks and email. I would never use their company again nor recommend them to anyone. If you elect to use them, i suggest that you put language in the contract to protect the completion date, materials and expected hours to be worked and have someone inspect and review every step of the project as it is being built. As long as you never question the owner about money or project details, he is nice.

I'm very satisfied with the work that CRSI did. The quote for the work was fair and provided very fast (same day). We've had problems with other vendors taking a long time to provide a quote. They showed up on time and did good work. During the painting process, we noticed a few areas that we weren't satisfied with, but the owner quickly got those addressed when he did his inspection (plus a few other areas that we didn't notice). Clean up was good, and no payment was required until the job was done and we were satisfied. I'd recommend CRSI and would hire again.

Materials delivered Monday, building completed by Wednesday evening by excellent carpenter. No problems, site left clean.