At first we had some trouble getting in touch with each other. Once that was solved, we set a date and they arrived a little bit late from our scheduled time. But the reason for that was that they called to see if they could perform the job on an earlier date, as they were finishing another job nearby. They quoted me a price to repair a leak in the junction of the roof. The quote included labor as well as parts. The worked performed was quite thorough, and they spent a few hours doing it, replacing parts and putting some new shingles. Upon finishing the job, since I had provided the shingles and they did not require to change all the parts they originally anticipated, they reimbursed me for the cost of that quite swiftly. I liked the fact that they were flexible, and that they did not just charge me the original estimate, rather they adapted it based on the actual need, once they got up and began with the work.