Atlanta Fireplace Repair

We bought our house new and had been living in it for 7 years. Quite frankly, the gas fireplace never worked as it should. To get it to ignite the flame, I would always have to access the wires under the fireplace and jiggle them to get the gas flame started. We'd had a few repair people out to look at it over the years, but no one could seem to figure out what the problem was. Finally my wife found Atlanta Chimney Worx on Angie's List and we decided to give them a try. Within 5 minutes they diagnosed that our issue was with the outlet switch wiring itself, not the fireplace wiring. After a quick 10 minute repair, the fireplace was better than new. Would definitely use Atl Chimney Worx again. They were prompt, knowledgeable, friendly and provided great service.

Atlanta Chimney Worx was friendly, listened to what we were looking for and provided us with the solution. There was nothing we did not like. The first cosmetic changes that he made, the color was not what we were expecting so he came back and fixed it for us. We thought the pricing was reasonable.

He was priced fairly and punctual. He took pictures of what the issues were before the fix and showed me pictures he took after the fix. Will use again and would highly recommend.

Gas log experts, Chimney Solutions! Charles, a specially trained and certified technician quickly diagnosed our problem. He tried to save us money by cleaning and tightening the malfunctioning part. When this didn't work, we agreed we needed a new part and Charles volunteered to come install it the next day, ON HIS DAY OFF. He arrived in time the next day, did the install quickly and called me the next day to be sure the fix was working, which it was. He even made friends with our little dog. What a great company to have a person of Charles' skills and character on their team!

Our vent-free gas logs kept shutting down. My husband tried all of the troubleshooting advice on the internet, but it still wasn't reliable. Ami scheduled us quickly and Lance came out and fixed our original logs and we had a roaring fire just in time for #Snow2020. Very knowledgeable and professional and got us working again for a very reasonable price.

Called Kettle and Grates yesterday after trying to fix the pilot light and remote starter to my gas fireplace. They were able to come to my house in the afternoon. After checking the unit and making adjustments, the fireplace worked again. They returned the following day to give me a turn key to the gas valve that had broken. Their price was based on a service call and a modest amount of work, and was what they had quoted as an estimate. They were very polite and knew what they were doing.

I could not offer a higher recommendation: in addition to having a team out on the site the day after closing on the house, Butch and his team finished most of the work in a week, came out for extra things I discovered I needed, required no supervision, and came in well under estimate. I even ended up using AMMS for things I had already requested competing bids for because they were able to do the jobs at a fraction of everyone else, and better. What's more, they were willing to work with the special requirements of HUD housing, and gave practical advice, even when they wouldn't be the ones to benefit. Our inspector was so impressed by the quality of their work that he asked for their business card. I'm keeping them on speed dial and I plan on using them continuously in the future.

Greg was awesome to work with. He was ON TIME, polite, patient, thorough and knowledgeable. He scheduled appointments, confirmed them the day before and arrived promptly. He explained all repairs needed and why and explained which ones were emergent and which could wait if necessary. All of the work he did was top notch and done with care. You can tell he loves his work and approaches repairs by fixing it RIGHT, rather than through a short term patch. The work he did which is visible on the exterior of our home has increased the curb appeal thanks to his suggestions to the right way to fix it. I would trust Greg with any home repair in his expertise and call him without hesitation. We just moved to GA and started with Angie's List to find service professionals. Our experience with Greg has proven that Angie's List is an awesome source for TOP NOTCH service and QUALITY work. He exceeded our expectations from start to finish.

Incorrect diagnosis of a problem with my fireplace. Deceiving online advertising. Had to pay $80 trip charge for a 10minute evaluation. Had the problem fixed for less than $200 by a different company. JR Bolton quoted $800 plus additional cost for drywall & painting repair. Front office not helpful.

Greg arrived on time and immediately took pains to secure our home from soot and dust. After the inspection, he explained and showed me what the problems were and what he would do to fix them and how much it would cost. I okayed his sweeping the chimney during this visit. I was so impressed with his professionalism and attention to detail, we made arrangements for him to return Monday and complete the repairs. Again, he arrived on time, prepared for the job and began immediately. The repair was completed and he was exactly on his estimate. I was very impressed and have recommended him to my neighbors. He has added pressure washing to his services and I am having him return and pressure wash our driveway and patio.

My gas fireplace was not working all the time. When the wall switch was flipped, it sometimes didn't turn the fireplace on. J H Kinard came out and figured it was possibly a wire that wasn't tight enough at the connection point. Everything was tightened up and so far it has been working fine since the repair. Total work took less than 10 minutes. The cost for them to come out was $125 minus a 10% off Angie's List coupon making it $112.50. This is typical for a company to come out for service, and they said that if any real work had to be completed, that money would have gone toward the repairs. Since it was a simple screwdriver repair, the cost seems high, but I know from experience it was fairly average for that situation. I also had damage to the metal trim around my garage door that had been crumpled. They came out and gave me an estimate of $300 to repair it. I agreed to the cost and asked them to come out at their earliest convenience. They came out on a day I wasn't home and made the repairs without me needing to be there. I called a couple days later to make payment and they asked for exactly what was estimated. The repair looked very nice and although I was warned that the color of their replacement might not exactly match the color of the rest of the trim on the garage, I found it to be too close to really notice unless you really look for it. My biggest issue with J H Kinard is their poor communication. Starting with the fireplace, after the initial guy came out to do a quick check of the overall appearance of everything, he told me that their fireplace expert would give me a call that evening to set up a date to come out and try to find the specific issue. Almost a week later I got that phone call from him and he set up a date to come out to the house. He called the morning of his appointment to confirm and say he was on his way, so no issues after that initial, almost week long wait for his phone call. On his way out I walked out with him to the driveway to show him the garage and see if it was something they could fix. He told me most likely yes, and that someone would come out that evening to look at it and give me an estimate. A few days later, I had not gotten a call so I called them and was told he would come out in the next few days to look at it. On the morning after that deadline, I STILL hadn't hadn't heard from them so I called and was told their computers were down but she took my name and number and said I'd get a call back in about two hours when their system was back up. That would have been by noon. At about 5:00 I felt I should probably give them a call since once again I heard nothing. She said she thought she had left me a message (she hadn't), but said he'd be out there in a couple days. A couple days later I DID receive a phone call with an estimate and I agreed to the price. She set up the repair the following day, and when I got home the next evening, the work was completed as promised. In the end, the communication was not satisfactory, but the pricing was reasonable and the work was great. In spite of the poor communication, the work done and the value were satisfactory enough that I will continue to do business with them. Their high reviews from other members on this site also help with that decision.

King Pauls repair was fantastic!! Very punctual, my services consisted of handyman work, plumbing and fireplace repair. Mr. Paul was very precise, punctual and efficient! I will be calling him right before the holidays before my family arrives, highly recommended!

Not only did We Care Chimney Services did an awesome job, they were honest and deduct $400 from the agreed payment. It turned out less repair was needed for my chimney. There's no way for me to know the extra repair wasn't done. I highly recommend this company.

Everyone I dealt with — from the womanwho answered the initial call to the different woman who phoned with a reminder ... to David who called to tell me he was on his way (on time!!) ... everyone was impressive. And they fixed my problem, cleaned up and were super friendly! If you need fireplace work — five stars (or whatever is the most!) from me!!

found some problems, needs repair, estimate too high for our budget, will try to find repair shop locally in Cumming, GA