I called Akins to fix a leaky exterior facuet in my garage. They sent a plumber out who proceeded to cut two huge holes (from the ground up about 4 feet and 1 foot tall and about a foot and half wide) in the walls and cut the electrical wire for the garage. While he did install a new faucet, he also left behind the holes in the walls. I never gave him permission to cut these holes nor did he ever ask if he could. When I asked him if he was going to fix the holes he told me that he was "just a plumber, we don't fix drywall' and that someone else would have to. I had also asked him to look at tub down spout that leaked when you pulled up the plunger to switch from the tub to shower. He proceeded to cut in half the custom made brass downspout then advised me I'd need to buy a new faucet. As he was leaving I realized he tried to take piece with him which I asked for and got back. This plumber had me sign his work order stating it was just an authorizatyion that the work was completed and they'd send someone else back to fix the wall on the garage, I did not see the fine print that stated my signature meant I was happy with the work provided, which I absolutely am NOT happy with. I contacted company to complain and they offered credit $150 but nothing more. I am asking for them to refund the $375 that it cost me to have his damage corrected. Contacted Amex and disputed charge. I have left a report w/ the BBB. Took cut off downspout to another company who investigate problem w/ part and stated it would have been fixed with a 50 cent washer. I have used them for a clogged toilet previously and it went very well so I was suprised that thing went this way.