We interviewed several companies for the job and Frank was personable (he spoke to my 4 year old son while other contractors brushed past him) and up front with us. The fact that he was the owner and not just a sales representative was apparent in his ability to address structural details and questions that I had. Like several companies, he stressed the quality of his work. Originally, we looked a building a screened-in porch. When we realized we had to reduce the scope of the project to an open porch, Frank was happy to work with us on the price of the project while maintaining good quality on the reduced scope porch. He and I discussed in detail the concrete moorings and method of how his team would anchor the porch to the house and moorings. There were multiple independent inspectors after the work was done and the ,porch and stair railings are up to building code. There was an additional "third handrail" that was installed. I had no idea that it was required by building codes, and I really like the craftsmanship with it was built. The structural details of the foundation, railings, and deck are far superior to the original deck and I expect to see decades of use. Neither my wife nor I are in the construction industry so we had some questions as to the reason for some additional cost (wood repair and deck screws). Frank did answer our questions satisfactory, but became slightly defensive (note: I still ranked him as an "A" on professionalism). He pointed out some structural features that he included in for free in response to our questions, which we didn't quite see the relevant point to answering our question on wood rot. Also, we ranked the "Price" meter as "B" since there were some upgrades that didn't quite make sense to a person not in Construction. For instance, wood deck screws were an upgrade of $450.00 over nails. These screws were used only in the deck itself (not in the foundation or in the railing) and took about 5 to 10 seconds each to apply via a power drill (versus nearly instantly with nail gun). Not being in construction, I didn't really see the driving reason behind the cost of the screws, being in only a small subset of the construction of the porch. All said and done, Frank is a quality builder who proved to be personable, punctual, and one who I would recommend to anyone looking for a durable and attractive deck - capable for lasting for decades. Thank you Frank!