It was an excellent experience. A crew of 3 (sometimes 4) spent a total of 5 work days, from start to finish. They arrived exactly when expected, worked quickly, and left the project looking great. Steps along the way included dismantling our existing fountain, draining our very small pond, excavating a small pit to be filled with a pump and gravel, and grading for the waterfall itself. They installed a liner and then artfully placed stones to build the feature. We could tell that the crew has worked a lot together. They were friendly, answered our questions along the way, and were open to minor adjustments that arose. Two days after completion, it was clear that the feature was using too much water, suggesting that perhaps some was leaking out somewhere, though that was not obvious. Upon notification, the company returned promptly to make adjustments.