Ron fit us in to his packed schedule and immediately responded to our emergency call about a leaking toilet, and his assessment was swift, accurate, and the least invasive to our bathroom. The reason for the leak was the inadequacy of our original plumbing, not due to any problem from his prior toilet installation. We had already ordered another new toilet from 24/7 which was scheduled for installation the following week to replace a constantly running toilet in another bathroom, and Ron looked at that toilet, too. He replaced the "flusher" so that we would be able to use the toilet and not have it constantly running while we waited for the new toilet to arrive and be installed. Ron is the owner of 24/7 and he likes to take care of all his Angie's List customers personally. I know this sounds funny to observe about a plumber who comes to your home briefly, but Ron is a great guy--a loving family man with a great philosophy about what is important in life--honesty, having fun cooking for your family and enjoying your wife and kids (he has many), shopping wisely and well, kindness toward others and making your word your bond. Oh, he's also a fine plumber with loads of experience.