Recent Review: We looked at a few companies to do a much needed tear down and re-build of our deck. Along with that, we decided to have our three-season porch's 2 screened walls and door demoed and rebuilt. Atlanta Decking (AD here on out) wasn't the cheapest, but they had a solid reputation, good reviews, and offered a bit more selection to the builds (composite options, design options, etc). The initial job went well, though there was a lot of back-and-forth regarding when the crew was going to start the job. Delays just seemed to pile up, especially surprising since weather was pretty cooperative. But, the crew finally did come out in early December and worked late each evening in order to complete the job in about 5 days. They worked hard and were quick to ask for clarifications on some of the finer points. That was definitely welcomed. Also, the finished product was well past our expectations, so we were pleased. One issue though was that they weren't exactly neat on the job. During tear down, the pile of wood from our old deck sat in our front yard for a couple of days, even after the demo was finished. And during the build, the table saw was set up on our lawn, and the inch deep layer of sawdust (from the PT wood) basically suffocated the newly seeded lawn, which did not rebound. It would have been better had they put a tarp down or at least used a vacuum to clean up the mess. Outside of that though, we were very pleased with the job. Due to the deck being built during the winter, we obviously didn't use it much for the season. However, in February, we noticed a couple of issues. We told AD of the following: some large, vertical cracks affecting the 4x4 posts used on the deck and porch; some of the copper rod pickets decided on had popped out of their slots; there were some very rough areas on the 2x4s used to support the handrails that needed to be sanded prior to the deck getting painted; a composite toe board had bowed a bit and needed to be drilled down; and the door on the porch, due to the wet winter, had warped a bit, causing the latch to, well, not latch. When it did latch, it was catching just the very corner of the plastic handle, which was fraying and, basically, breaking off. Those were the issues we went to AD with in early February. We had to follow up with them a week or so later when we hadn't heard back from them, and at that point they said they would come out and correct the issues. They did send someone out a few days later, but he came out to assess the issues, not fix them. He did tell us that the cracks in the 4x4s were unavoidable 'checking' (industry term) that didn't pose any structural issues. For the remaining items, he took notes and photos of the problems, and told us that someone would be out either later that week or next week to fix the issues. However, no one ever came. We followed up a couple of times during the month of March, and didn't hear back at all. Fast forward to April, and we were finally told someone would come out and fix the problems. Dave showed up unannounced within a few days to make the corrections while I was on my way out the door. When I got back, he was gone. The problem was that he only fixed the copper pickets and the other issues remained. We contacted them, again, and they told us they would come back out. This time, Dave let us know when he was coming and I met him and told him what the issues were. He worked for a couple hours and fixed all of the issues to our satisfaction. We are quite happy with the work that was done and have been enjoying our new deck and porch. The main issue with AD was communication. I understand these types of companies have a very small office staff, and the administrative items are the ones that suffer. But to leave us in the dark for weeks on end and not clear visits with us first turned out to be our largest issue in dealing with them. We would have been fine had we just received an email saying, "We are swamped here, and appreciate your patience. We'll keep you posted, but will try to have someone out on X-date." To have 2 months go between us contacting them about relatively small issues to getting those issues corrected was just disappointing. That said, we are planning on having our fence re-done soon, and AD will definitely be on the list for that job due to the quality of work on the deck, though we will get other quotes as well.