Atlanta Pond Installation

helped to replace a pond liner that was ruptured from a fallen tree limb. He redesigned and reconstructed the waterfall area and the outer wall of the pond.

We purchased a house with a pool that had not been tended to in many years, our first adventure in having a pool and we had a cement pond. Mike came out and gave us an estimate to restore it and make it usable. The pool had to be drained and a foot thick pile of leaves had to be removed before the old liner could be replaced. Mike and Summer replaced the liner, installed a new filter, pump and salt system. The manufacturer of the pool is no longer in business and replacement parts are not easy to find but Mike got what we needed. He gave us lessons on how to do everything and a list of items we needed to keep the pool clean. Even though he had to do some extra work, Mike honored the price he originally estimated. All was completed on time and on price. Definitely would hire him again.

HE HAS AN EXCELLENT KNOWLEDGE OF PONDS, AND ALL TYPES OF FISH. HE UNDERSTANDS THEIR NATURAL HABITAT. HE CAME WHEN HE SAID HE WOULD BE HERE.

The team at Crystal Clear did an outstanding job, very punctual, very open in communication and the work they have done to transform what looked like a pond into a working clear pool has been oustanding. They are doing our weekly maintenance as well.

I contacted Jeff late 2011 to get an estimate for the above work. He provided estimate, but recommended he return early spring to do the work. (the pond was so dirty, and it would need another cleaning again in early summer if he did the work in late 2011). Jeff returned in March, and over the course of 2 weeks, he completed the work. (Note: I told Jeff that it would be hard for both of us to schedule 3-4 consecutive days to complete all the work, so we arranged for Jeff to come as our schedules permitted.) I am very happy with Jeff and Paradise Pond. I would absolutely use him again, and recommend him to anyone needing a new pond, a pond cleaning, a pond design update, or any pond related parts and services. Note: I met in 2010 when my pond filter died. I looked up vendors for pond pumps, called Jeff late in the afternoon on a Friday, and he delivered me the new pump within hours.

THOROUGH INSPECTION AND EXPLAINED HOW THE POOL WAS BUILT, AND LINER'S CONDITION and ESTIMATED LIFE.

Probably the best in Atlanta! During a very busy season, Britt was able to squeeze us in his schedule. He was very professional, on-time and was a perfectionist about our pool. I can't say enough about this guy and his team. He came back twice to make sure everything was done perfectly...and it was. Britt could teach the other pool service companies in Atlanta how to treat customers respectfully, how to service a pool excellently and all for a fair price.

I ordered a pool liner from Factory Direct Liners in January 2021. The pool was measured incorrectly from the beginning. The installers tried to put the liner in anyway. They asked to use my dry vac to install the liner, rather than use their own proper equipment that was being used at another location. It did not fit. It was oversized and caused wrinkles throughout the pool. The liner also leaked. They drained my pool 3 times to try to fix the wrinkle and leaking issues. The original installer died during this process. A second installer was sent to my home. He was not able to get the wrinkles out either. He tried to put an LED light in. He used the old seal to install the light. The light was improperly installed and burned out. A third installer was sent to my house to fix the wrinkles and found holes in the liner from the factory. He stopped trying to fix the wrinkles because he said I would be getting a new liner from the manufacturer due to the holes. I found that Ms. Evelyn Shanni never placed an order for a new liner and has not completed the job. I paid half up front and it was agreed I would pay the other half upon completion of the job. The job was never completed, I missed an entire season of pool usage, the light is hanging out with wires exposed and no answers from the company as to when they will make good on our contract. This has been a nightmare from the very beginning. DO NOT USE THIS COMPANY!!

They were on time; They charge a reasonable price; They have great communication. There was one instance where they forgot to order a part but they were upfront about it and apologized profusely. I would highly recommend them and will use them in the future. One of the most important things about this experience is that they properly installed the liner and I appreciate their professionalism.

Bob arrived at our location at the time he had promised. He took measurements and gave us a comprehensive estimate. He left us with some brochures detailing available colors and styles. We didn't make our decision to use PPS that day and did not get any pressure from Bob to close the deal. After getting other estimates we decided to go with PPS. The liner was installed in the time frame promised and was done in one day. The installation crew was polite and professional. Fortunately, we didn't need any substantial repair work and what little was needed was covered under our original agreement. We are very satisfied with the results and would not hesitate to recommend PPS to anyone needing service on their pool.

Excellent. He found small liner leaks as well as leaks at the main drain. The person was professional and did a very good job. I would highly recommend this company. I feel the price was reasonable.

We were referred to Pond Pros by the store we purchase our pond supplies from after our previous pond maintenance company failed to contact us and our fish were starting to show signs of stress. Upon hearing our story, Kelli said she could come help us out. When a large, urgent job prevented her from keeping the appointment time, she called immediately to reschedule. When she arrived, she quickly diagnosed the problem and fixed it. The second time we called, it was because the hose to the pump had broken and they showed up the same day and fixed it in a few minutes. We have been fortunate to find them and appreciate that they have been able to provide us with quick response times and excellent customer service!

PERFECT couldn't be happier. My yard, my bushes, my fish pond area, my beds with mulch, (they laid 8 Yards of mulch) my porch (spick and span) the whole darn area looks beautiful and its the prettiness yard in the neighbor hood. Love,love love Dale and his crew :-)

Everything went as planned. I got to pick the stones I wanted. The crew was super nice. It took the crew about 10 days to dig, install the stones, the lights and the pond system. Result is beautiful. The sound of the waterfall is lovely. My Koi and Gold fish are loving it. Almost a year later it looks as new. Fish are getting big!

We had been experiencing several pool leaks in our old vinyl liner over the past two years. After doing our own patch jobs, we called J&M to patch up some of the bigger holes in 2011 until we saved up enough money for the liner. J&M gave us an idea in 2011 about how much it'd cost for our 16x32 pool and what to expect (pool to be drained, liner to be shipped, pool bottom to be refinished, wall foam to be installed, liner and hardware to be installed, pool to be filled, water chemistry to be done, etc.). They suggested we call in March before the pool season got too busy. We had also talked to them about saltwater conversion. They were informative and made it all easy to understand. In March 2012, I called three companies for estimates on liners. Two responded, including J&M and another who said we needed to make an appointment which they couldn't schedule until two weeks out. J&M came the next day and had an estimate ready in two days with everything itemized. They also provided email contacts for 11 referrals or past residential customers. We decided on J&M for both the liner and conversion. They gave us a liner brochure with some samples for us to choose our liner and a $50 discount. We selected a liner and paid about $1,000 for it. After the liner came in the next week, their work and labor was completed in less than four days. The costs came in as estimated. We feared the old pool walls may have needed more work, but they didn't. My husband was out of town, and they handled everything promptly and professionally. They came back twice to show my husband how to operate the new salt chlorinator pump and to straighten out a corner of the liner which slipped out. They have always been extremely responsive to any call.Their prices were in line to other estimates. We were very satisfied with the work and have referred them to other friends who have pools.