My overall experience was great. I met with the designer, Brian, and he was very easy to work with. He listened to me and came up with a fantastic design. After about a month of scheduling, the crew finally got started. They were very pleasant and worked very hard to complete the job. Doug, the owner, kept me well informed of when the crew was going to be there. I was out of town a lot, and I waited to watch the crew to see what happens. I was very pleased once the job was completed. There were some minor set backs, but overall I was very pleased and excited about my new landscape. I would highly recommend Dorough Landscape to anyone, in fact, my family lives close and they saw what a great job they did and they are going to hire them this spring.