Hands down the best hot tub service provider and general repairman I have ever had ? bar none. We have an older and very large Sundance spa that has intermittently caused us trouble over the years. After speaking with the original dealership and Sundance?s customer service in California in an effort to trouble shoot the latest problem, I was about to give up when I found the North Point Hot Tub Repair website on the internet. True to his word, the owner, George Neiss delivered: courteous, punctual, knowledgeable, trustworthy AND he did not send me an invoice until I was sure that the spa was working perfectly. It was quite a complicated and tedious repair, and George was very methodical in his approach, explaining all the possible issues at hand. His expertise in the spa field is clear, and he is extremely fair in his pricing ? he set clear expectations and there were no surprises. Our hot tub has been running perfectly since July and George has given us several great maintenance and care tips along the way. You need not contact anyone else to professionally service your hot tub ? you will not be disappointed.