Very quick response directly from Angie's List. Svc call to cfm system couldn't be repaired for reasonable amount (less than a cheap replacement). Quoted a new Unit with NO pressure. We chose Reliable not only for price but for professionalism, knowledge, and ease of working with them. We have a roof mount pkg which required a crane for installation, yet Reliable handled everything easily, efficiently, and promptly. Everyone from the contacts at their offices to the installers were so friendly and helpful! Terrell and Garrett, you guys are wonderful! Even though I haven't yet gotten my Svc chg credit (hint, hint, Jason!), yes, I'd recommend Reliable for any heating and air project. We had a mess here, and they've take care of everything.