Atlanta Gas Fireplace Installation

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Reviews in Atlanta for Gas Fireplace Installation

We Care Chimney Services
5.0
They were very prompt and did a professional job. I'm very satisfied. I will definitely hire them again in the future if I needed their Service.
- Robert C....
Atlanta Fireplace Specialists
5.0
They were fine. I am waiting on an estimate from them because they discovered a malfunction in the gas fireplace.
- Mary P....
The Mad Hatter Service Co
5.0
THEY CHECKED THE SAFETY OF A GAS FIREPLACE THAT WAS MAKING A HISSING SOUND. IT WAS THE PILOT LIGHT AND THERE WAS NO DANGER.
- Shifra K....
ARC Chimney Sweeps
5.0
Outstanding repair services. The technician went above and beyond to repair our gas fireplace for no more than the original deal price. We have been without our fireplace for 2 yrs because other companies charged so much for just the service visit. ARC was outstanding- highly recommend.
- Jennifer C....
J H Kinard Chimney & Fireplace
5.0
They were responsive. Arrived on time. Friendly and professional. Checked the overall health of the fireplace and did routing maintenance. I could not be happier! I highly recommend them.
- Janet H....
Atlanta Fireplace Specialists
5.0
Excellent. He showed up on time, looked over everything, fixed the problem & cleaned out the fireplace as well as surrounding area before he left.
- Amy W....
Atlanta Fireplace Specialists
5.0
Remarkable. Technician was prompt and very knowledgeable about the gas fireplace. He ran tests to identify the problem and had me up and running in no time.
- April C....
J R Bolton Services Inc
5.0
The technician, Scott, cleaned the inside of the fireplace (vent free). He inspected the unit to be sure everything was working properly. He explained to me how to keep the fireplace maintained and how to operate it properly. He was very thorough and knowledgeable.
- Frances L....
Atlanta Fireplace Specialists
5.0
Lance did an outstanding job getting our gas fireplace back in working order. He was very courteous and called ahead of time to let me know he was running a few minutes behind due to traffic. He quickly diagnosed the issue and repaired it. Lance could've easily taken advantage of my lack of knowledge with the unit, but explained to me that it was a very simple issue and dropped the cost of the repair to reflect it. Very professional and honest company. I highly recommend Atlanta Fireplace Specialists.
- Tamika G....
Chimney Solutions
5.0
The serviceman was quite good. No complaints about the service. I asked him to check the gas fireplace, which he did. All in all, it was good service.
- Charles S....
Atlanta Fireplace Specialists
5.0
Lance was very professional and even took the time to teach me how to safely use the fireplace and when he was about to leave my husband came home from work and he took the time to teach him as well. We will definitely use him again!
- Christina H....
Atlanta Fireplace Specialists
4.0
The technician did not include my Angie's List coupon. Service should have been $217. Charged $229. Didn't realize it until after the fact He could not fix my remote control to the fireplace. On works but off did not. Said he would send me an email with the remote systems that the company sells with the prices and never it was never sent. Ordered a new one of the same system that I had and it still does not work.
- Jennifer J....
Metro House of Fire
4.0
There was some initial trouble getting things worked out with the sales person (we had started with one person who gave us info that didn't match what the second person said) but once we started dealing directly with the install tech, it went much better. Their price was significantly less than RS Andrews. The install went very smoothly and they are trained and certified to move the existing gas line to connect with the new fire place so we didn't have to get a second company for that piece. It looks and works great and the install tech made sure that the new face covered the area where the old wood burning stove had been so discolored bricking doesn't show. We have been enjoying it on the cold days we have had. So easy to come home and turn it on with the remote! We might have chosen a different style for more heat dispersion if we had gotten better info when we visited the store but we like the look of this one better so it is a bit of a trade off and we are happy with what we have. There are lots of options for gas fireplaces - different manufacturers, different features. We spent a lot of time researching these so we could be sure we got a brand that had a good warranty and was reliable. Once we did that, there are a limited number of carriers/salespeople for each brand. So you want to figure out what manufacturer you want first and then check the reviews of the carriers.
- Barbara D....
J H Kinard Chimney & Fireplace
5.0
Turned out the problem was operator error. I had forgotten the secret to getting my logs start, but after days of trying and asking everyone I knew to see if they could figure out the problem, Kinard’s service charge was cheap in comparison to other companies I called and they came out within days, rather than having to wait over a month and pay over 3x for a service call just to show me how to operate the logs. I felt rather foolish when the tech showed me what to do. I would have felt more foolish to have spent $300 dollars and spent another cold season never haven turned on my fireplace. Thanks
- Sherry Q....
J H Kinard Chimney & Fireplace
3.0
My pilot light would not stay lit and would not light the logs. Of course I have no way of determining what the real issue was, but everything I have read online pointed to a worn out piece where other companies were charging around $150 to replace. This company told me that the problem was the pilot light assembly and that it would cost $1,100.00 to replace. WHOA! I feel like I could buy a new fireplace for this amount. So now I have had to pay $95 for them to come out and do no repair because there is no way I could afford $1,100 to have them do what they say needs to be done (and that part is only $130 online so I am not sure how they are charging so much). The guys came out on short notice (only a few days after I called), which I appreciated. They were friendly, although a little snarky when I told the one guy I had already opened the glass and vacuumed everywhere to see if it just needed cleaning) I just feel helpless that I have no way to know if what they say is the problem is really the problem or if it may be the $150 repair I have seen happen all over my neighborhood. I will likely have to have a second opinion...still chilly and racking up the bills. :(
- Kate H....

Gas Fireplace Installation in Atlanta

Angi : Local Reviews : Fireplace Companies : GA : Atlanta : Atlanta Fireplace Companies : Atlanta Gas Fireplace Installation
5.0

(27)

Winder, GA

Award 2021Super Service Award
Recent Review: Waylon is a consummate professional. He is extremely knowledgeable and has a high degree of customer service. He helped identify the issues we were experiencing and came with viable solutions. I highly recommend Holy Smokes.
4.5

(6)

Marietta, GA

Recent Review: There was some initial trouble getting things worked out with the sales person (we had started with one person who gave us info that didn't match what the second person said) but once we started dealing directly with the install tech, it went much better. Their price was significantly less than RS Andrews. The install went very smoothly and they are trained and certified to move the existing gas line to connect with the new fire place so we didn't have to get a second company for that piece. It looks and works great and the install tech made sure that the new face covered the area where the old wood burning stove had been so discolored bricking doesn't show. We have been enjoying it on the cold days we have had. So easy to come home and turn it on with the remote! We might have chosen a different style for more heat dispersion if we had gotten better info when we visited the store but we like the look of this one better so it is a bit of a trade off and we are happy with what we have. There are lots of options for gas fireplaces - different manufacturers, different features. We spent a lot of time researching these so we could be sure we got a brand that had a good warranty and was reliable. Once we did that, there are a limited number of carriers/salespeople for each brand. So you want to figure out what manufacturer you want first and then check the reviews of the carriers.
5.0

(38)

Hampton, GA

angi certified
Award 2021Super Service Award
Recent Review: They were very prompt and did a professional job. I'm very satisfied. I will definitely hire them again in the future if I needed their Service.
4.8

(276)

Atlanta, GA

Recent Review: They were fine. I am waiting on an estimate from them because they discovered a malfunction in the gas fireplace.
4.5

(129)

Alpharetta, GA

Recent Review: THEY CHECKED THE SAFETY OF A GAS FIREPLACE THAT WAS MAKING A HISSING SOUND. IT WAS THE PILOT LIGHT AND THERE WAS NO DANGER.
4.8

(601)

Pace, FL

angi certified
Award 2021Super Service Award
Recent Review: Did an excellent job. The worker was very professional and polite. Explained various things I did not know. Arranged logs and sand propperly!
4.7

(150)

Fayetteville, GA

angi certified
offers coupon
Recent Review: They were responsive. Arrived on time. Friendly and professional. Checked the overall health of the fireplace and did routing maintenance. I could not be happier! I highly recommend them.
4.6

(101)

Buford, GA

Recent Review: The technician, Scott, cleaned the inside of the fireplace (vent free). He inspected the unit to be sure everything was working properly. He explained to me how to keep the fireplace maintained and how to operate it properly. He was very thorough and knowledgeable.
4.8

(226)

Alpharetta, GA

angi certified
offers coupon
Recent Review: The serviceman was quite good. No complaints about the service. I asked him to check the gas fireplace, which he did. All in all, it was good service.
4.8

(437)

Atlanta, GA

Recent Review: Went well. He was prompt, friendly and knowledgeable .
4.1

(7)

Newnan, GA

Recent Review: They did a great job. They were efficient, thorough, courteous and made sure to explain everything they did very well to me. I would and have recommended them.
2.4

(5)

Norcross, GA

Recent Review: The gas fireplaces are great. Nothing wrong with the product. Installer was very helpful. My fireplace "boxes" are very small, and he had some jerry-rigging to do to make it work, but he made it work, and we are very satisfied. No, my issue is with Scott. I paid 50% deposit when I placed my order in his shop. A couple weeks after installation, he send me what I considered to be a nasty email demanding the balance. I wrote him back immediately and informed him that he had never billed me for the balance, that I always pay my bills on time, and I would be happy to pay the balance over the phone, but that I did not appreciate his tone and the insinuation that I was trying to get out of paying this bill. His attitude was just completely uncalled for and unprofessional. I called him and gave him my credit card over the phone. I had to follow up twice to get him to send me a final bill showing this was paid in full. I found his behavior really shocking and confusing -- why would he take a perfectly good experience and sour it over a payment that had not been received because he never billed me for it? He also never apologized. Just took my payment over the phone and hung up. It was extremely weird. I would use this company again, but would have nothing to do with this person.
4.3

(43)

Tallahassee, FL

Recent Review: He did install a gas fireplace and then repaired it. Then also I had a leaky faucet and a shower that they repaired as well. He has been here for two or three different visits.
4.8

(7)

Murrayville, GA

Recent Review: David arrived on time. He quickly found the leak and had the spare part on his truck. In about an hour my gas logs were repaired and the unit serviced. I am very very happy to have a safe functional fireplace.
5.0

(30)

Orlando, FL

Recent Review: Very quick same-day service!
4.8

(5)

Alpharetta, GA

Recent Review: Called Kettle and Grates yesterday after trying to fix the pilot light and remote starter to my gas fireplace. They were able to come to my house in the afternoon. After checking the unit and making adjustments, the fireplace worked again. They returned the following day to give me a turn key to the gas valve that had broken. Their price was based on a service call and a modest amount of work, and was what they had quoted as an estimate. They were very polite and knew what they were doing.
5.0

(72)

Molena, GA

Award 2021Super Service Award
Recent Review: He was there when he said he would be there. In his prep work, he had to remove some cabinets and large window. He framed the area where the old fireplace was. He had build a footer for the chimney. The same brick as the rest of the house was used for the chimney. You would never know that the house wasn't originally built with this chimney. On the inside, a stack stone was used to cover the wall of the fireplace. When working inside, he took care as to not damage the hardwood floors. At the end of each day, he cleaned up the area where he was working. He was very courteous and professional.
4.8

(20)

Douglasville, GA

Recent Review: Great job! highly recommend. After conversion, I had many fires in my fireplace without any issue.

Rate Angi’s Gas Fireplace Installation in Atlanta

Featured Rating:
4.8

Gas Fireplace Installation in Atlanta are rated 4.8 out of 5 based on 2,180 reviews of the 18 featured Atlanta pros

The Angi rating for Gas Fireplace Installation in Atlanta is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Fireplace Installation needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.

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What services are related to Gas Fireplace Installation?

  • Fireplace Companies

  • Plumbers

  • HVAC Contractors

What do customers in Atlanta say about Gas Fireplace Installation?

Waylon is a consummate professional. He is extremely knowledgeable and has a high degree of customer service. He helped identify the issues we were experiencing and came with viable solutions. I highly recommend Holy Smokes.