The whole interaction was very professional and friendly. They came to install the doors and noticed some termite damage. I was shocked and upset with the news, but they were very supportive and told me what to watch out on the repairs. They didn't accept any payment and told me to focus on the repairs first. After the repairs were done, I called and they came to install the doors. Again, Steve and Jason were very professional and friendly. Steve told me that when they work on a house, they treat as their own and I felt very comfortable and taken care of. After the installation, the owner called me to make sure that I was satisfied with my doors and to thank me again for choosing them. I sure am going to hire them again for future projects and totally recommend this Company!