I bought the $89 new faucet install deal and on the same day I emailed pictures of the top of the faucet/sink as well as underneath the sink/faucet to show exactly what was needed. I sent the email to the address listed on the Angie's List deal, which I believe is the owner of the company. I didn't get a response from the email, so I called the number and left a voice mail about the work I needed done. After a week of no response, I called again and spoke to the receptionist - explained exactly what I had and she scheduled the appointment for about another 10 days out. When the plumber arrived, he took one look and told me there would be additional charges of about $100. I explained that if there were going to be additional charges, someone should have informed me either when I emailed the pictures and description or when I spoke to a live person at their company. He called the owner who instructed the plumber to charge me an additional $150 on top of the $90 "deal" price I already paid. I got on the phone with the owner, and he told me no way would they do that work for $90 and that I couldn't get a plumber to show up in my driveway for that price. I asked what was the included in the deal and he said that's just to hook up a faucet where one already was installed. This didn't make sense to me since the deal was labeled "NEW FAUCET INSTALL." I let him know how frustrating this was and that I emailed pictures and spoke to someone at his company and they had the information they needed two weeks prior to let me know about any additional charges. He said to call Angie's list to get a refund. However, per Angie's List policy, refunds are only offered for 7 days, which had long expired. Add to this that we are selling that house, and I was vacating it 3 days later, so I was completely out of time to look for alternatives and deal with how to get my $90 refunded from Angie's List. This company left me no option but to pay a total of $240 for a faucet install (and sink drain hookup). While that may be a normal price, I don't believe there was any deal here, and what's worse is I hate being surprised with on-the-spot additional charges after I did everything I could to let them know exactly what was needed at the time I bought the deal. The fact that the plumber had to make 3 visits to Home Depot during the job to get supplies was another shock - what plumber doesn't travel with the basic things like faucet supply lines, PVC supplies, and sink baskets. And to make 3 trips?? About the only thing that went right was the actual installation worked.