Ortiz showed up right on schedule with his tree guy, stump grinder guy, and his big yellow loader. He started by taking out a section of my fence so his loader could get in and out and then proceeded to take down the two pines. I never saw any drawing or written plan beyond the basic punch list of items he wrote out on his quote sheet. It was obvious, however, that any input from me beyond, "I need you to fix my yard so I can sell my house" wasn't necessary. The man is a master of his machine and a true artist. He gave me periodic updates as he dutifully executed on the plan he had worked out in his head. I let him know repeatedly, "that all sounds good" as I watched Ortiz and his men regrade my yard in a single day. His original proposal was to install a fresh layer of top soil over the new grade and then seed with fescue and hay. I knew this time of year that he couldn't guarantee the outcome, but he seemed confident (and I was asing for cheap!). It wasn't until late in the afternoon on day one that he suggested sod as an alternative to seeding. My immediate reaction was $$$, but when he quoted $1,500 for Bermuda - which I knew would be viable since most of my trees are gone - I agreed to that plus an additional $500 for him to install another load of river rock to refresh the river rock terrace. On day two, he ordered the sod and returned with his crew to finish up with the small trees and clean up the debris. On day three, he returned to install top soil, pine straw, and river rocks. On day four he returned to install the sod. The end result is simply amazing!