The workers arrived right on time, performed the work, then explained to me the findings. The price was a little high compared to other companies but they did give me two coupons (including the angies list coupon) to apply, which brought the price down. They put down floor protection, cleaned up after they were done, and left no mess at all. They even gave me a free estimate on replacing my gas logs. I would recommend and am likely to have them replace the log set in the future.