Atlanta Chandelier Installation

It went excellent. He even checked to make sure the chandelier was working correctly and found out that it wasn't hung right and about to fall. He went ahead fixed that for me as well.

Light fixtures installation, Window replacemet. Chandelier installation. John was very professional, skilled, punctual and affordable.

The install went very smoothly. Very good communication. They finish very quickly and did a fantastic job. I will be calling them back to install a chandelier in a few weeks.

Installed a ceiling fan and foyer chandelier in a 19 foot ceiling. Did a great job at a great price. Very professional and really cares about the results. I don't say this very often, but very impressed1

Robert and Andre showed up on schedule (after calling to let me know they were on the way). They worked carefully and did a first rate job. Very satisfied.

They were very good. This is the second time we used them. We were very pleased with their service.

They?re very thorough and quick. We have used them for multiple electrical needs (installing light fixtures, installing new outlets, etc.)

Very nice & one of the chandelier had the issue with the bulb but Alex got the alternate from Homedepot & Make it work so very much impressive. Thanks!

Once I purchased the deal I was sent to a drop down box to pick three business days that would work for my schedule. I happen to be off three business days in a row so I clicked on those days. This was July 10th, 11th, and 12th. I received a call one or two business days later asking me if I wanted to schedule on July 20th. I mentioned that I already used the system online giving the three business days that I would be home the entire day. I was told that they were fully booked for all of those times and would I like to schedule for July 20th when they would be able to come out. On July 20th the electrician came to our house where my mom was to receive him. He called me at work and told me that he could install the ceiling fan but he could not install the light fixture with the deal because it was a chandelier and chandeliers were excluded from the deal. He said that he could install the one ceiling fan for the whole $119. Or he could still install the ceiling fan for the whole $119 and the chandelier would be $249 extra, making the total about $370. I told him that we were not doing that and I told him he could leave. I called the office to tell them what happened. The manager told me that their normal price was $350 to install a chandelier so the electrician was really giving me a deal at an additional $249. I told the manager that the fine print on the deal does not say that it excludes chandeliers, it says that it excludes light fixtures and chandeliers OVER 30 lbs. I told the manager that the chandelier did not weigh more then 30lbs and even so the electrician's only reason given for not completing the deal was that the second item was a chandelier and not a regular light fixture. The weight of the chandelier was never a factor and never mentioned. The manager said that he would get back with me but the electrician did mention to him that the chandelier looked like an elaborate chandelier (see photo). The manager later followed up with me stating that the electrician said that the chandelier looked like it weighed 30 to 40 lbs. The manager asked me to send home a photo of the chandelier and the weight. The weight of the chandelier was exactly 14.88 lbs. This is still July 20th. So on July 20th they make my next appointment for July 26th in the morning (luckily I would be home). I receive a call on July 25th stating that they would not be able to make my appointment the next morning and that I would have to reschedule my appointment that I have for tomorrow because the electrician ran into a problem that he was working on July 25th with a different client. So my client appointment that I made July 20th for the 26th was getting forfeited to be used by another client from the 25th. This is a job that really should have been completed July 20th. The next open appointment was Friday , July 28th, between 10am - 1pm. I told them to make the appointment. I emailed the office to complain about the whole ordeal on July 25th. In response, on July 25th I received this from the office: Hello, After speaking with my electrical manager, he has stated that we will install both items for 300.00 if the light fixture/ chandelier is NOT assembled prior to our installation. If it is assembled however we will be doing the installation for 119.00. This blew me away because the all parties are and were always fully aware that they items were new still in the boxes. This was never ever mentioned even after the electrician came to our house and have already seen both items in the box. This was a NEW development only being mentioned on the 25th. There was NO issue with installing the items out of the box before. The only issue was that the item was a Chandelier and then that the item was a chandelier over 30 lbs which it turned out that the chandelier was only 14.88 lbs. Now after all of this, I was being told that they were quoting me almost 3 times as much for something that should have honestly been done on July 20th for the specified Angie's List deal of $119. My husband and I assembled but the ceiling fan and the chandelier to the point of not interfering with the wires. When the electrician arrived he said that our new price would be $300. I said that these items could not be assembled further without interfering with the installation and wiring. He changed the price to $119. That was my experience with this $119 deal and this company.

The crew did an outstanding job. They hung one of the chandeliers that day which has about 20 lights that spiral around and each needed to be aligned. They installed that one and took the time to make sure each light was positioned perfectly. I needed to order a part for the other chandelier because it was designed to be plugged into an outlet rather than hung directly from a ceiling. The guys from Big Frog Electric advised me what part I needed to order (they didn't sell the parts, so it was not as if they were trying to sell me something I did not need). After I ordered and received the part, I called up Big Frog Electric, and they came back to my house and installed the other chandelier. They did not charge me for an extra trip they had to make. They moved whatever needed to be moved so they could hang the lights, and they put back everything they had moved and cleaned up prior to leaving. Three words to describe them -- AMAZING, AMAZING, AMAZING!

Very well. Contractor arrived on time and installed lighting in a timely manner. He even readjusted in fixture to ensure it was centered.

Scheduling was a snap. James showed up exactly on time. Extremely professional. Performed the job perfectly. Why use anyone else?

The installation went well, the technician was very helpful and kind. However, they are a lot more expensive than the last company I used.

Innovative did a great job. They came out quickly with a reasonable estimate. They scheduled the work within a couple of days of accepting the offer and did a very professional job. They even worked in a small light switch repair that was not on the original estimate for a small extra fee. Highly recommend them.

Mike was great!! He was very responsive, punctual and did great work. Would definitely hire him again for future projects!