Initial tree removal was good. Second step was fertilization, and that went well. Third step was stump removal and this is where things went bad. I understand that dig safe NY has to come in and mark stuff up, so the time delay gets a pass. But the guy showed up, ground about half of what needed to be done by the estimate. Called my salesman, got him back to finish what he missed. He comes back and does a good job on the back yard but misses THE largest stump that was left in the back yard. Called salesman a third time, and finally, all the stumps are gone. Now, we can move on to landscaping. Guy worked hard, but after the fact, I saw that a good portion of the mulch he was supposed to rake up was left behind and was stopping the grass seed from growing properly. I took out my own rake and raked up a full lawn bag of mulch that was left over. Then, went to home depot and bought 75.00 worth of grass seed and finished the job. I am going out today to buy more seed to seed the spots in the back yard too because they weren't seeded. They cut me a break on the price because of the stump grinding fiasco, so I'll cut them a break in return. Make sure you are very specific about what you want done, and make sure you are home when they are working. I am a shift worker and wasn't around to point out things as we went along because I was sleeping. I would use them again, but I would be more on top of everything that was going on, and would make sure I was here when they were. Overall? Bad experience.