Minnesota's Best Professional Cleaning Services Company!
Brothers is a family-owned, Twin Cities-based business that specializes in the services you need to have a beautiful, clean, and healthy indoor environment: Cleaning, Pest Control, Carpet Cleaning, Duct Cleaning, Painting, Cabinets, and Restoration. Since 1995, Brothers has helped transform thousands of apartments, multi-housing units, office spaces, and homes back to the beauty of their original state.
Our goal is to:"Earn the Tru..
"I had a very mixed impression of Brother's and Lil' Bro the Bed-Bug dog, but I'd like to give Brothers the benefit of the doubt on a lot of it. I had Lil Bro come check out my house after being treated with pesticides from another company. While I had no evidence of continued bugs I was still wary and anxious. While I personally broke down (it had been a very rough month in all things home related), the handler and other two pest control people there were trying their hardest to do what they needed to do. As advice to anyone thinking about using Lil Bro to check for bugs: USE LIL BRO FIRST- DO NOT TRY TO DO ANYTHING YOURSELF OR WITH ANOTHER CHEAPER CHEMICAL ONLY TREATMENT. My other PCO the first time did not leave the proper paper work to let me know what was sprayed, and thus Brother's didn't know what was sprayed. I felt a little accused/attacked by the way that was dealt with, which made me feel more uncomfortable. I had used diamataceous earth (another no-no if you want to use Lil Bro) which is a non-chemical dust that is a "natural" addition to pesticides for bed bug treatment, and they were very skeptical of letting Lil Bro in because of it (I had vacuumed it all up, but there was still some on the walls/worked in to the couch). Anyway, after a very thorough human search for bugs (which was great!) the dog came in and "hit" on a couple of things. After some more looking, it was declared a 'false positive' (?). I did get the impression they were trying to make me feel better about everything, which again, I have mixed feelings about now. I also gave a sample of a bug to them for IDing, because they said it looked different. That day I loved them. The next day I started to feel a little differently.
What went well: Thorough human searches, didn't make me feel like an idiot when I cried, helped treat for mice without added cost, easy to schedule, actual bed bug treatment seems very comprehensive and worth the price
What I have mixed feelings about: Did not ID the bug/misplaced bug, seemed to try to placate me, suggested I use someone else for follow up mouse treatment (which confused me) or if I needed follow up bed bug service
If this is your first step in Bed Bug treatment, I would recommend calling Brothers. I felt like they would stand behid their own work and treat you well if they knew what had been done. If it is following up some else's work, I would recommend maybe going another route. It seemed like they didn't want to touch something that had already been started/complicated. I felt like I was at the same place I was before they came.
KRISTA P. on September 2010